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As a Manager on the Global Enterprise Communications team, you will play a pivotal role in supporting and executing strategic communication efforts that elevate Capital One’s brand and reputation specific to the Commercial Bank. Working across teams, you’ll help deliver impactful campaigns and foster strong relationships with key external and internal stakeholders.
Job Responsibility:
Partner with team leads to execute external communications campaigns that align with enterprise and line-of-business objectives
Lead communications planning and execution for the Commercial Real Estate and New Markets Tax Credits lines-of-business within the Commercial Bank, with the potential to participate in more sectors of the Commercial Bank
Manage concurrent and effective communications tactics including: executive visibility initiatives, 'always on' media relations, sponsored content and social media
Collaborate with internal stakeholders including investor relations, commercial bankers, public affairs, risk and corporate reputation colleagues, as well as external stakeholders including agency partners to ensure seamless implementation of communications strategies
Communicate, collaborate and provide communications counsel to senior banking executives
Develop compelling presentations, strategies and campaign metrics reports
Contribute to team-wide efforts to develop processes and implement operational excellence
Stay informed about industry trends to inform and enhance communication strategies
Provide crisis counsel and issues management for the Commercial Bank
Requirements:
Bachelor's degree or military experience
At least 5 years of communications experience
At least 3 years of experience in the financial services industry
Nice to have:
Public relations or communications experience in commercial banking, commercial real estate, capital markets, or B2B technology
At least 2 years of experience supporting, partnering and interacting with external stakeholders
At least 2 years of developing and executing thought leadership campaigns for external audiences
What we offer:
Eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits