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Capital One Logo Capital One · Marketing, Digital Marketing, SEO, SEM

Manager, Global Enterprise Communications, Commercial Banking

United States, New York Employment contract 146600.00 - 167300.00 USD / Year · Job Posted May 19, 2026
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Job Description

As a Manager on the Global Enterprise Communications team, you will play a pivotal role in supporting and executing strategic communication efforts that elevate Capital One’s brand and reputation specific to the Commercial Bank. Working across teams, you’ll help deliver impactful campaigns and foster strong relationships with key external and internal stakeholders.

Job Responsibility

  • Partner with team leads to execute external communications campaigns that align with enterprise and line-of-business objectives
  • Lead communications planning and execution for the Commercial Real Estate and New Markets Tax Credits lines-of-business within the Commercial Bank, with the potential to participate in more sectors of the Commercial Bank
  • Manage concurrent and effective communications tactics including: executive visibility initiatives, 'always on' media relations, sponsored content and social media
  • Collaborate with internal stakeholders including investor relations, commercial bankers, public affairs, risk and corporate reputation colleagues, as well as external stakeholders including agency partners to ensure seamless implementation of communications strategies
  • Communicate, collaborate and provide communications counsel to senior banking executives
  • Develop compelling presentations, strategies and campaign metrics reports
  • Contribute to team-wide efforts to develop processes and implement operational excellence
  • Stay informed about industry trends to inform and enhance communication strategies
  • Provide crisis counsel and issues management for the Commercial Bank

Requirements

  • Bachelor's degree or military experience
  • At least 5 years of communications experience
  • At least 3 years of experience in the financial services industry

Nice to have

  • Public relations or communications experience in commercial banking, commercial real estate, capital markets, or B2B technology
  • At least 2 years of experience supporting, partnering and interacting with external stakeholders
  • At least 2 years of developing and executing thought leadership campaigns for external audiences

What we offer

  • Eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • Comprehensive, competitive, and inclusive set of health, financial and other benefits
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