Manager, Global Benefits

• Develop and implement a globally consistent, locally relevant benefits strategy aligned with Highspot’s Total Rewards philosophy
• Continuously assess and refine global offerings (e.g., health, wellness, retirement/pension, time off, and leave of absence) to enhance competitiveness and inclusivity
• Partner with regional leaders to ensure programs reflect local needs and support a positive employee experience
• Lead annual benefits renewals, enrollment, and compliance audits for multiple countries
• Oversee daily benefits administration, including policies, eligibility, vendor feeds, invoicing, and leaves
• Ensure compliance with local and global regulations (e.g., HIPAA, ERISA, ACA, GDPR, FMLA, and state-specific leave laws)
• Manage and oversee the Highspot 401(k) plan, including responsibility for the annual audit, Secure 2.0 updates, and other required projects
• Manage relationships with brokers and third-party vendors to ensure cost-effective, high-quality service
• Partner with Finance and the Head of Total Rewards on annual benefits budgets and cost analysis
• Communicate benefits programs through clear, engaging materials and education campaigns
• Serve as the primary point of contact for complex employee benefits and leave of absence inquiries and escalations
• Oversee Benefits team
• provide instruction, guidance, and mentorship
• Provide hands-on leadership by rolling up your sleeves, diving into the details, and actively contributing alongside your team
• Consult and advise internal stakeholders (e.g. HRBP’s, People Operations, Payroll, etc.,) on best practices in order to best support employees as well as the needs of the business

• Typically 6+ years of progressive experience in benefits management
• At least 2+ years focused on global (multi-regional) benefits
• Experience within a technology company is strongly preferred
• Bachelor’s degree in Business Administration, Human Resources, Finance, or a related field preferred
• Strong understanding of US benefits legislation (HIPAA, ERISA, ACA) and common global benefits practices
• Proficiency in HRIS platforms (Workday preferred) and benefits module administration
• Strong analytical skills and proficiency in making data-driven decisions
• Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels
• Highly organized and adaptable, able to manage multiple complex projects in a fast-paced environment
• High degree of discretion and ability to handle confidential information
• Passion for creating equitable, inclusive, and employee-centered benefits experiences

Experience within a technology company is strongly preferred

• Comprehensive medical, dental, vision, disability, and life benefits
• Health Savings Account (HSA) with employer contribution
• 401(k) Matching with immediate vesting on employer match
• Flexible PTO
• 8 paid holidays and 5 paid days for Annual Holiday Week
• Quarterly Recharge Fridays (paid days off for mental health recharge)
• 18 weeks paid parental leave
• Access to Coaches and Therapists through Modern Health
• 2 volunteer days per year
• Commuting benefits
• Employees are eligible to receive stock options