Manager, GenAI Strategy & Business Operations Job at Harry's (New York)

Vice President – Global Strategic Alliance - OpenAI

The Vice President of Strategic Global Alliance - OpenAI will lead the developme...

Location

United States , Plano

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Minimum of 10+ years in alliance/partner management
Direct experience in managing OpenAI or other GenAI tech platform vendors preferred
Some understanding of OpenAI partner programs and processes
Experience in large corporate environments with ability to influence and align across divisional lines
Experience enabling OpenAI (Or other GenAI tech platform vendor – Google, MS, Snowflake, Databricks) partner strategy with sales, digital practices, industry business units, and offering teams
Skilled program manager
Experience navigating and engaging multiple, matrixed teams in a large enterprise organization
International work experience preferred
Experience with sales or alliance operational software platforms (OpenAI a plus)
Ability to travel approximately 25%

Job Responsibility

Own and manage the overall NTT DATA OpenAI Alliances partner strategy, business plan, and execution
Foster and maintain senior executive relationships between NTT DATA and OpenAI to ensure top-down support for the partnership
Develop strategic relationships between OpenAI and NTT DATA sales teams, marketing, digital practices, portfolio owners, and delivery organizations to advance the goals of the partnership
Enable and own pipeline and TCV growth for the OpenAI partnership in collaboration with Alliances practice leadership
Guide regional alliances teams and leadership to field execution with OpenAI, with an emphasis on generating new leads
Ensure certification targets required for partnership and practice success are met within NTT DATA
Maximize OpenAI partner funding and related incentives
Solidify industry focus and required joint solutions, in alignment with practice and offerings organization in HQ and at regional levels
Facilitate strategy and coverage (in collaboration with Partner Marketing) for large OpenAI events
Manage required contractual commitments with OpenAI in line with partnership agreements

Fulltime

Legal Technologist

Lead the adoption of legal technology and GenAI solutions to modernize legal ope...

Location

United States , Whippany

Salary:

155000.00 - 225000.00 USD / Year

Barclays

Expiration Date

Until further notice

Requirements

Lead implementation of legal technology platforms such as workflow automation and document management
Partner with legal, technology, and business stakeholders to define requirements
Identify and deploy automation and GenAI solutions to reduce manual work and improve efficiency
Develop standardized workflows, playbooks, and best practices for legal processes
Apply legal operations and legal technology expertise within regulated environments

Job Responsibility

Identification and analysis of business impact and opportunities that require change within the organisation
Development of business readiness strategies that will help to ensure the successful implementation of change initiatives
Communication with stakeholders, including senior management, project teams, and external partners
Collaboration with Client Readiness, Operational Readiness & Tech Delivery to ensure business, sales, operations, client servicing and functional partners are prepared for a smooth transition of technology delivery into BAU
Management of resistance to change
Review of business readiness plans and status reports
Collaboration with project teams to ensure that change initiatives are aligned with project objectives
Provision of guidance and support to business stakeholders

What we offer

medical, dental and vision coverage
401(k)
life insurance
other paid leave for qualifying circumstances
incentive award

Fulltime

Internal Senior Consultant

We are looking for a senior strategic leader to join our Group GenAI Centre of E...

Location

United Kingdom , Cardiff

Salary:

Not provided

Admiral Group Plc

Expiration Date

Until further notice

Requirements

Experience in strategy, operations, transformation, or a similar discipline
Proven experience developing operating models and governance frameworks
Strong analytical skills, including business case development and financial modelling
Ability to navigate and influence senior stakeholders in complex matrix environments
Knowledge of programme and/or portfolio management methodologies
Understanding of GenAI concepts, use cases, and implementation considerations
Ability to distil complex information into clear insights and actionable recommendations

Job Responsibility

Develop and embed the GenAI operating model, roles, responsibilities and ways of working
Set governance, risk and quality assurance standards, supported by playbooks and best practice guides
Build KPIs, success metrics, impact measurement frameworks and leadership dashboards with FP&A
Track benefits realisation and conduct post‑implementation reviews
Maintain prioritisation and portfolio management processes, including business case review and investment challenge
Monitor portfolio health, recommend adjustments, and provide senior delivery assurance to major programmes
Assess GenAI value potential across the organisation and quantify benefits (cost, revenue, efficiency, capability)
Build business cases for major investment themes and identify new use cases and emerging opportunities
Model scenarios, adoption pathways and competitive/industry impacts
evaluate build/buy/partner options

What we offer

Hybrid working from Cardiff
Up to £3,600 of free shares each year after one year of service
33 days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of 38 days (including bank holidays)
Option to buy or sell up to an additional five days of annual leave
Financial & Mortgage Advice
24-Hour Ecare
Cycle to Work Scheme
Flexible Working
Simply Health
Private Health Cover

Fulltime

India Head of Process Engineering

The India Head of Process Engineering for Markets Operations primary objective i...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Relevant experience in the Operations of a major global bank within the Markets Division
Strong Leadership skills
Track record of transforming operations leveraging process and technology change
Strong strategic and commercial acumen
Ability to develop medium and long term plans and strategies combined with a strong track record of execution
Good understanding of how Technology can support business imperatives, automate current processes and drive transformation
Demonstrates ability to make sound judgment calls on issues that can be both quantitative and qualitative in nature
Serves as a point of escalation for key issues or time sensitive decisions
Ability to respond to challenges with creative solutions, adapts to changing business needs
Champions diversity and seeks to recruit, retain, and develop talent

Job Responsibility

Manage the regional Process Engineering function, ensuring the change book of work is being delivered in line with strategic objectives on time and within budget
Establish a team in India aligned to the global agenda
Responsible for developing strong talent at all levels of the organisation
Develop a culture of excellence, accountability, control mindset, global process consistency and continuous improvement
Deploy a strong people engagement plan across all locations
Building on the strategy recently defined to transform Markets Operations, delivering our strategic objectives while continuing to execute on our mandatory book of work
Supervise the performance of function, ensuring all the metrics and controls are in place
Partner closely with Technology and the Program Execution teams on new initiatives and change projects
In partnership with Technology, Finance and Central Operations, develop principles and clear roles and responsibilities for an optimal end-to-end business architecture
Partner closely with Business partners and other teams within Markets Operations to ensure smooth end-to-end flow and straight-through processes

Fulltime

Director of Operations

As the Director of Operations, you will lead Truework's entire operations organi...

Location

United States , Nashville

Salary:

151000.00 - 189000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

10+ years operations experience in high-volume, high-accuracy service delivery (BPO, verification services, financial services, or similar)
5+ years in leadership roles managing teams of 50+ people including managing through team leads or managers
Deep BPO and offshore operations expertise, including vendor management and multi-site operations
Verification or financial services background—experience with employment verification, income verification, mortgage operations, or similar highly regulated operations
Outbound calling operations experience with understanding of contact center metrics, dialer technology, and B2B calling strategies
Proven track record scaling operations through high-growth phases (2-3x volume growth) while maintaining quality
Experience as startup operations leader—comfortable with ambiguity, rapid change, and building processes from scratch
Strategic and execution-focused: thinks 2-3 years ahead while delivering flawlessly today
P&L and business acumen: understands unit economics, cost structure, and financial impact of operational decisions
Technology forward: comfortable with automation, AI/GenAI tools, APIs, and operational systems

Job Responsibility

Define and execute operational strategy for Truework's verification and support operations, aligning with company growth targets and customer commitments
Build and lead operations organization of ~80 people including 20 onshore verification specialists, 50 offshore verification specialists, and 8 person support team
Own operational P&L including cost structure, efficiency metrics, and resource allocation across onshore and offshore teams
Manage BPO vendor relationships including performance management, contract negotiations, expansion planning, and quality oversight for Philippines operations
Drive automation and AI initiatives to reduce manual effort, improve quality, and scale efficiently—from GenAI-powered tools to workflow optimization
Optimize end-to-end operations metrics including TAT, quality, CSAT, cost per verification, and operational efficiency
Partner with Product/Engineering to prioritize operational tooling, automation capabilities, and platform improvements
Scale capacity rapidly for major customer launches and seasonal volume fluctuations while maintaining quality and compliance
Implement performance management systems with clear metrics, coaching frameworks, and career development pathways

What we offer

A fast-paced and collaborative environment
Learning and development allowance
Competitive compensation and opportunity for advancement
100% medical, dental and vision coverage
Unlimited PTO policy
Monthly wellness stipend
In-office perks: lunch four times a week
commuter stipend
abundance of snacks and beverages
Relocation stipend may be available

Fulltime

Avp Core

Embark your transformative journey with Barclays as an AVP Core, where you’ll be...

Location

India , Chennai

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Python based Coding & VBA
Power BI & Power automate
Data analytics exposure
Experience in Robotic Process Automation (RPA)- UiPath
Exposure to AI, ML & GenAI Enabled Automation
Must have good hands-on Excel, Word and PPT
Excellent communication skills

Job Responsibility

Manage operations within a business area and maintain processes, risk management initiatives, and compliance with relevant regulators
Collaborate with stakeholders and use data and MI to identify process optimization opportunities for capacity creation in relevant business areas
Development and implementation of strategies to improve the efficiency and effectiveness of banking operations, using data led insights
Participation in projects and initiatives to improve performance & optimisation efficiency and effectiveness
Development of reports and presentations on performance & optimisation and communicate findings to internal senior stakeholders
Identification of industry trends and developments, and collaboration with stakeholders across the bank to provide recommendations for change and improvement within performance and optimisation processes
Development and implementation of analytics and reporting performance & optimisation to mitigate risks and maintain efficient operations
Identification of capacity creation in operations using data and Management Information

What we offer

Onsite medical clinic
Wellness rooms for relaxation and meditation
Shuttle bus for easy commuting
Child care services

Fulltime

Verification Operations Specialist – Integrity Operations

As a Verification Operations Specialist based , you will own, develop, and execu...

Location

United States , New York

Salary:

97000.00 - 139000.00 USD / Year

GenAI Engineering Lead

We are seeking an exceptional and highly motivated GenAI Tech Lead to join our d...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10-15 years of relevant experience in Apps Development or systems analysis role, with a significant portion dedicated to AI/ML and demonstrable hands-on experience in designing, building, and deploying real-world Generative AI solutions, with a specific focus on GenAI adoption and Agentic AI for business process automation
Proficiency in at least two programming languages. Strong preference for Python, with significant experience in Javascript/Typescript and Golang being highly valued
Demonstrated deep hands-on experience in engineering and deploying enterprise-grade solutions that are highly scalable, resilient, and performant
Strong theoretical and practical understanding of Large Language Models (LLMs), including experience with various open-source and proprietary models, fine-tuning techniques, and deployment strategies
Proficiency with transformers, agentic frameworks, vector stores, and advanced search algorithms
Hands-on experience with Retrieval Augmented Generation (RAG) implementations
Experience with relevant GenAI/ML frameworks such as LangChain, LangGraph, MLFlow, Spring AI, Spring Boot, and Flask
Extensive experience with data analysis and manipulation using tools like SQL and Pandas
Proficiency in database technologies including Oracle, Postgres, or MongoDB
Proven experience in designing and implementing robust REST and WebSocket APIs

Job Responsibility

Strategic Leadership & GenAI Adoption: Drive the identification, evaluation, and adoption of emerging Generative AI technologies and tools to develop innovative solutions and enhance existing platforms. Actively design, develop, and implement AI/ML solutions within financial applications, with a strong emphasis on practical GenAI adoption. This includes hands-on coding, prototyping, and deploying GenAI solutions
Agentic AI for Business Process Automation: Lead the end-to-end design, prototyping, and implementation of Agentic AI solutions focused on automating critical business processes, ensuring they address business needs and scale effectively across the enterprise. This includes designing and implementing Retrieval Augmented Generation (RAG) systems to enhance accuracy and contextuality, especially for financial data
Chatbot Development: Design, develop, and deploy intelligent chatbot solutions capable of interacting with users across both structured data sources and unstructured data, leveraging GenAI for natural language understanding and generation in complex conversational flows
Document Processing & OCR Integration: Implement solutions for processing and extracting information from documents, including integrating Optical Character Recognition (OCR) technologies to handle scanned documents and images, making their content available for GenAI models
Text-to-SQL Implementation: Develop and deploy solutions leveraging Large Language Models to facilitate Text-to-SQL capabilities, enabling users to generate SQL queries from natural language requests, thus simplifying data access and analysis from structured databases
Data Analysis & Feature Engineering: Analyze large, complex datasets, identify intricate patterns, and extract actionable insights, leveraging GenAI capabilities for data augmentation or synthetic data generation, particularly relevant for Agentic AI applications
Data Pipeline Development: Build and maintain robust, scalable data pipelines for data ingestion, processing, and transformation, specifically optimizing for the unique requirements of GenAI model training and inference
Cross-Functional Collaboration: Partner with multiple management teams and business stakeholders to deeply understand requirements and translate them into precise technical specifications and actionable roadmaps, incorporating GenAI and Agentic AI possibilities into discussions
System Enhancements & Architecture: Identify and define necessary system enhancements to deploy new GenAI products and process improvements. Ensure application design adheres to the overall architecture blueprint, integrating GenAI and Agentic AI components seamlessly
Problem Resolution: Resolve a variety of high-impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards, applying GenAI and Agentic AI where they can offer innovative solutions

Fulltime

Manager, GenAI Strategy & Business Operations

Harry's

Location:
United States , New York

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 03, 2026

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