Manager, Fraud Management, HSBC

HSBC

Location:
Hong Kong, Kowloon City

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wealth and Personal Banking (WPB) Hong Kong helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities, and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors, and entrepreneurs. We have four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

Job Responsibility:

Facilitate the fraud system/process transformations requested from various internal and external stakeholders
Support fraud management strategy for protecting business against financial loss and improving customer experience
Ensure fraud analytics solutions are operating at optimum effectiveness
Support development of MI to provide insights for fraud risk controls
Provide subject matter expertise in design, development and maintenance of fraud risk controls to address the business and local regulatory requirement
Collaborate with Global and Regional Fraud Analytics to create, improve and align analytics best practices in the region
Provide ad hoc analytics support for fraud management and mitigation of fraud incident

Requirements:

Bachelor’s degree, or equivalent, in Business Management, Quantitative Analysis, Data Science, Computer Science or related field
Experience in SAS EFM, ARIC, Feedzai, rule writing experience in any fraud detection system and GCP is a plus
Visualizations tools knowledge like Qliksense, Tableau tools is an added advantage
Knowledge of Retail banking products, digital payments, fraud management processes and controls is preferred
Experience in business or risk analytics, risk management is desirable
Experience in delivering MI projects with different stakeholders
Good understanding in change management, project management, agile methodologies and techniques is preferred
Proven ability to work across markets with multiple teams under ever-changing environment
Strong communication, interpersonal, influence and negotiating skills

Nice to have:

Experience in SAS EFM, ARIC, Feedzai, rule writing experience in any fraud detection system and GCP
Visualizations tools knowledge like Qliksense, Tableau tools

What we offer:

Flexible working
Continuous professional development
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
September 17, 2025

Expiration:
October 16, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Manager, Fraud Management