CrawlJobs Logo

Manager, Fraud Intelligence

airbnb.com Logo

Airbnb

Location Icon

Location:
United States

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

150000.00 - 185000.00 USD / Year

Job Description:

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Join Fraud and Safety Operations—a dedicated, high-trust team at the heart of Airbnb’s mission to protect our Hosts, Guests, and the integrity of our global marketplace. This team works at the intersection of fraud intelligence, data analytics, and platform protection, collaborating closely with Data Science, Product, Global Operations, Safety, Legal, and Community Policy teams. You’ll partner cross-functionally to safeguard Airbnb’s community against ever-evolving threats. The Difference You Will Make: In this role, you will lead the defenses that prevent novel and emerging fraud and abuse, directly owning our strategy for proactive fraud identification and mitigation. Success means disrupting upstream risks, shaping proactive fraud strategies, and building systemic defenses. Your work will directly enhance platform trust and resilience, with a measurable impact on fraud loss reduction, threat anticipation, and risk prevention.

Job Responsibility:

  • Proactive Threat Mitigation: Lead and mentor a specialized team to analyze large-scale fraud signals, translating complex data into platform-level controls, rules, and policies to stop bad actors upstream
  • Strategic Analysis: Analyze fraud trends and patterns using SQL and Python, utilizing tools to visualize findings and drive data-informed decision-making
  • Cross-Functional Leadership: Collaborate with data, product, trust & safety, legal, and policy teams to design and implement new fraud countermeasures and automated defenses
  • Executive Reporting: Develop and present clear investigative reports and fraud intelligence summaries to leadership and cross-functional partners using Slides and data visualization tools
  • Incident Command: Respond to critical incidents, ensuring platform integrity and community safety during high-severity events or emerging threat spikes
  • Systemic Improvement: Identify automation opportunities to streamline detection processes and reduce manual operational lift.

Requirements:

  • 8+ years of leadership experience in fraud intelligence, risk analytics, or related fields (e.g., financial crime, marketplace fraud, platform abuse)
  • Trend-Level Intelligence: Demonstrated expertise connecting trend-level insights to broader fraud patterns and systemic risk, rather than just resolving individual cases
  • Technical Proficiency: Advanced proficiency with SQL and Python for analysis
  • experience building dashboards and visualizations in Tableau
  • Fraud Typology Knowledge: Deep understanding of Account Takeover (ATO), Scams, behavioral analysis, and the development of risk controls
  • Communication: Proven ability to produce clear, structured investigative writing and guide others in narrative and reporting standards for executive audiences
  • Risk Frameworks: Working knowledge of cyber risk frameworks, digital forensics, and platform security
  • certifications such as CISSP, CHFI, CEH, GIAC, CFE, or Security+ are preferred
  • Leadership: Track record of building and leading high-performing teams, fostering clarity, accountability, and resilience in high-stakes environments
  • Global Collaboration: Experience collaborating with international and cross-functional partners to drive policy, process, and technology improvements.

Nice to have:

  • CISSP
  • CHFI
  • CEH
  • GIAC
  • CFE
  • Security+
What we offer:
  • bonus
  • equity
  • benefits
  • Employee Travel Credits

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Manager, Fraud Intelligence

Manager/Associate, Issuing Risk Operations

As part of our Issuing Risk Operations team, you’ll be responsible for strengthe...
Location
Location
Singapore
Salary
Salary:
Not provided
airwallex.com Logo
Airwallex
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in managing card payment fraud including (but not limited to) dispute management, developing and creating fraud rules and alerts
  • The willingness to learn new processes and develop skills at a fast pace
  • Strong sense of ownership with attention to details
  • Strong analytical skills including excel, business intelligence tools. and SQL
  • Bachelor’s Degree or equivalent in relevant fields: Finance, Business, Technology
  • Experience working in a global environment strongly preferred
  • Experience in FinTech or start-up experience is strongly preferred.
Job Responsibility
Job Responsibility
  • Serve as a key contributor to our Issuing risk strategy through risk alert management, fraud analysis and dispute management
  • Responsible for improving risk settings and drive better customer outcomes with respect to fraud management
  • Manage fraud detection capabilities and ensure that customer and business impacts are mitigated
  • Provide data-driven insights and key learnings from fraud trends or incidents and improve the current suite of fraud controls in response
  • Support the launches of new products and use cases from a fraud / risk perspective
  • Manage SLAs and deadlines to meet team and company goals
  • Responsible for deepening relationships with key stakeholders across the Issuing business
  • Ensure adherence to local and Global Compliance policies and procedures.
  • Fulltime
Read More
Arrow Right

Co-op, Cyber-Fraud Intelligence

This position will deliver practical cyber-fraud intelligence skills and knowled...
Location
Location
United States , Reston, VA
Salary
Salary:
25.00 USD / Hour
fsisac.com Logo
FS-ISAC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or higher in international relations, political science, security studies, cybersecurity, computer science, criminology, or a related degree in technology or in the social sciences
  • Willingness to be taught basic cybersecurity and fraud concepts, threats, and technologies on the job and apply this knowledge to data intake and intelligence analysis
  • Effective oral and written communication skills with the ability to compose finished intelligence reports in a timely, concise, and accurate manner in accordance with FS-ISAC standards
  • Ability to approach data collection and data analysis in an objective, logical, and rational manner
  • understanding biases and exercising informed judgement and initiative
  • Strong time management skills to work multiple processes simultaneously to a high degree of quality
Job Responsibility
Job Responsibility
  • Support FS-ISAC’s fraud sharing operations including data management, collaboration with internal stakeholders, analyzing data and presenting findings in written and/or presentation form
  • Conduct multiple-source intelligence analysis on current and emerging threats using advanced research methods and analytical techniques to produce polished, actionable intelligence reports
  • Provide support to peers and senior analysts across teams
  • Monitor and analyze real-time and historical information, conducting research using various sources/tools
  • Throughout the internship, develop knowledge of financial services sector assets, functions, and institutions to provide actionable intelligence support
  • Participate in information security, fraud, and cyber threat intelligence training and events
  • Assist with general team management functions including scheduling, project management, etc.
Read More
Arrow Right

Cyber Security-Fraud Analyst

The L2 Support Fraud Detection Senior Analyst is a pivotal team member responsib...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Tools: Octoflow, Mosaic
  • conduct investigations and reporting using Octoflow and Mosaic platforms
  • provide recommendations based on analytics derived from these tools
  • support secure integration of APIs and web services within fraud detection platforms
  • liaise with developers to validate and enhance security features in applications
  • analyse and correlate logs using SIEM solutions to identify and remediate suspicious activity
  • respond to real-time alerts and participate in threat hunting operations
  • integrate threat intelligence feeds into operational systems
  • regularly update detection mechanisms in response to emerging risks
  • lead and document the resolution of escalated fraud incidents
Job Responsibility
Job Responsibility
  • Conduct investigations and reporting using Octoflow and Mosaic platforms
  • provide recommendations based on analytics derived from these tools
  • support secure integration of APIs and web services within fraud detection platforms
  • liaise with developers to validate and enhance security features in applications
  • analyse and correlate logs using SIEM solutions to identify and remediate suspicious activity
  • respond to real-time alerts and participate in threat hunting operations
  • integrate threat intelligence feeds into operational systems
  • regularly update detection mechanisms in response to emerging risks
  • lead and document the resolution of escalated fraud incidents
  • collaborate with cross-functional teams for swift containment, investigation, and recovery
What we offer
What we offer
  • Inclusive and respectful work environment
  • positions open to people with disabilities.
  • Fulltime
Read More
Arrow Right

Actimize Developer

Actimize developer focused on IFM, ActOne, and AI is responsible for creating an...
Location
Location
United States , Phoenix
Salary
Salary:
109905.00 USD / Year
realign-llc.com Logo
Realign
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6 to 8 Years of experience in Actimize Development
  • Expertise in NICE Actimize platform
  • Strong programming skills
  • Solid understanding of financial fraud and anti-money laundering (AML) regulations
  • In-depth knowledge of core Actimize modules: IFM (Integrated Fraud Management), ActOne (AI-enabled case management), AIS (Actimize Intelligent Server), RCM (Risk Case Manager)
  • Write complex SQL/PLSQL queries
  • Manage databases like Oracle and SQL Server
  • Connect Actimize with other financial applications and data sources (e.g., Kafka, MQ)
  • Troubleshoot, analyze, and resolve technical issues within the Actimize environment
  • Manage platform upgrades, deploy patches, and implement service packs
Job Responsibility
Job Responsibility
  • Design, develop, and maintain financial crime solutions using the Actimize platform
  • Focus on Integrated Fraud Management (IFM) and ActOne modules
  • Apply machine learning (ML) models and artificial intelligence (AI) features to enhance fraud detection and automate investigation workflows
  • Build custom components (Policy Manager rules, plugins, workflows, dashboards) within ActOne and Risk Case Manager (RCM)
  • Design software solutions to address business needs
  • Onboarding of consumers of the Udeploy application
  • Write code, test, and deploy software
  • Prepare technical and procedural documentation
  • Maintain and debug software
  • Assist with automating manual testing
  • Fulltime
Read More
Arrow Right

Manager, Fraud and Safety Investigations Operations

Lead the Gurgaon team to deliver world-class operational performance, focusing o...
Location
Location
India , Gurugram
Salary
Salary:
3700000.00 - 5300000.00 INR / Year
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BS/BA degree in business, operations, or a related field
  • advanced education preferred
  • Experience in operations in a people management role within fraud, safety, trust, or customer operations
  • Proven expertise in managing executive-level escalations and high-severity fraud or safety incidents with sound judgment
  • Deep understanding of fraud and safety processes, protocols, and operational controls, ideally in a regional or global context
  • Strong leadership skills, with a track record of building and coaching high-performing teams in fast-paced environments
  • Excellent stakeholder engagement, communication, presentation, and storytelling skills, with the ability to influence cross-functional teams
  • Proficient in data tools (e.g., Tableau, SQL, Excel, Google Sheets) and collaborative project management tools (e.g., JIRA, Asana, Smartsheets)
  • High emotional intelligence, with a coaching mindset and the ability to lead through change with clarity and empathy
  • Demonstrated ability to translate strategic goals into actionable plans, balancing short-term performance with long-term vision
Job Responsibility
Job Responsibility
  • Operational leadership and Performance management
  • Lead and manage regional Fraud and Safety Operations, ensuring quality, consistency, and responsiveness in service delivery
  • Drive agent, team, and regional level performance by identifying trends, managing escalations, and taking corrective action when needed
  • Serve as the escalation point for executive level issues requiring urgent resolution and high-level coordination
  • Maintain strong situational awareness of operational health and proactively respond to volume spikes, attacks, or backlogs
  • Own and manage operational planning including metric setting, forecasting, and reporting such as weekly, monthly, quarterly and annual business reviews
  • Team leadership and development
  • Hire, coach, and develop a high-performing and engaged team that delivers at scale
  • Foster a culture of accountability, performance excellence, diversity, and inclusion
  • Support the onboarding, upskilling, and mentoring of new and developing Delivery Team Leaders in Fraud and Safety Operations
What we offer
What we offer
  • bonus or incentives
  • one or more equity programs
  • benefits
  • Employee Travel Credits
  • Fulltime
Read More
Arrow Right

Product Manager - Risk & Fraud

As our Risk & Fraud Product Manager, you'll lead the strategy and execution of A...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
aspora.com Logo
Aspora
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-8 years of product management experience
  • At least 3 years focused on FinCrime, risk management, fraud prevention, or compliance in financial services or fintech
  • Deep understanding of AML/BSA regulations, KYC requirements, sanctions screening, and financial crime typologies across multiple jurisdictions
  • Proven track record of building and scaling risk management platforms or fraud prevention systems at high-growth companies
  • Strong technical background with ability to work effectively with engineering teams on complex, data-intensive systems and real-time transaction monitoring
  • Experience with rule engines, ML-based fraud detection, risk scoring models, and automated compliance workflows
  • Excellent analytical skills with proficiency in SQL, data analysis, and business intelligence platforms (Metabase, Tableau, or similar)
  • Outstanding communication skills with ability to influence stakeholders across compliance, operations, technology, and executive leadership
  • Self-starter with high agency mindset who thrives in ambiguity and can drive initiatives from concept to production
  • Experience working in cross-border payment environments with understanding of payment regulations and risk patterns
Job Responsibility
Job Responsibility
  • Own the product roadmap for transaction monitoring, KYC/KYB, sanctions screening, fraud detection, and regulatory reporting across all markets
  • Design and ship real-time risk management systems that handle high transaction volumes across multiple payment rails (ACH, SWIFT, card networks) while minimizing false positives
  • Partner with Compliance, Legal, and Operations teams to translate regulatory requirements into product specifications and build automated compliance workflows
  • Drive strategic initiatives to reduce payment return rates, chargebacks, and fraud losses through pre-authorization checks, ML-based detection models, and automated recovery mechanisms
  • Build comprehensive analytics frameworks using Metabase and SQL to monitor fraud patterns, analyze return codes (R03, R01, R07), and measure risk metrics across the platform
  • Lead vendor evaluations and integration efforts for key capabilities like identity verification, transaction monitoring, and screening solutions
  • Define data classification, retention, and sharing policies that comply with multi-jurisdictional data protection regulations
  • Create executive dashboards and reporting frameworks to communicate risk metrics, compliance status, and operational performance to leadership and regulatory authorities
  • Establish risk appetite frameworks, key metrics, and success criteria for fraud prevention effectiveness and operational efficiency
  • Design efficient alert investigation, case management, and SAR/STR filing workflows that scale with business growth
What we offer
What we offer
  • Competitive compensation, benefits, and ESOPs
  • A culture that values speed, clarity, and customer obsession—where regulatory complexity becomes elegant solutions
  • Fulltime
Read More
Arrow Right

Technical Program Manager, Security

The Security, Risk & Assurance (SR&A) team proactively identifies, assesses, and...
Location
Location
United States , Austin
Salary
Salary:
160000.00 - 223000.00 USD / Year
meta.com Logo
Meta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience in program/project management within a technical or security domain
  • Bachelor's degree in Computer Science, Engineering, Information Technology or equivalent technical experience
  • Demonstrated knowledge and experience with security technologies, compliance frameworks, and risk management principles
  • Experience managing technical incidents and issue resolution workflows
  • Demonstrated experience communicating between technical and non-technical audiences using collaborative tools and cross-functional collaboration skills
Job Responsibility
Job Responsibility
  • Program Ownership: Define and own the security program strategy and framework (Identify, Prevent, Detect, Respond+Recover) with a specific focus on Meta's legal investigations, operations and compliance technical ecosystem
  • Fraud & Abuse Prevention & Threat Intelligence: Lead and manage technical initiatives to prevent and mitigate fraud and abuse within Meta’s Intake and Disclosure programs. This includes developing detections, implementing signal development strategies, and incorporating threat intelligence into defensive measures and projects like Requestor & Recipient Verification (RRV)
  • Information Security Risk Management & Controls: Drive the Information Security Risk Management lifecycle. This involves collaborating with engineering and security SMEs to interpret and implement relevant regulations, identify, document, and test critical security controls, and deploy effective technical and security controls across SI2 surfaces
  • Incident Management: Manage technical and fraudulent incidents and issues to resolution through the SEV process, coordinating with engineering, security, and legal teams
  • Process Improvement: Drive process improvements to ensure security programs are efficient, scalable, and reliable, and maintain cross-functional alignment
  • Security Assessments: Coordinate and track security assessments, vulnerability testing, and mitigation plans to close identified technical vulnerabilities
  • Stakeholder Engagement: Engage cross-functional stakeholders (e.g., Legal, GRC, Engineering, Operations) on security, risk, and compliance requirements, and prepare and present program updates to leadership
What we offer
What we offer
  • bonus
  • equity
  • benefits
Read More
Arrow Right

Insurance Business Domain Architect

The Insurance Business Domain Architect role at NTT DATA requires a skilled prof...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science or Information Technology
  • At least 8 years of experience in data architecture and analytics
  • Skilled professional to bridge data-driven insights with business strategy across various sectors
  • Deep technical expertise in data architecture and analytics solutions
  • Strategic understanding of the business domain
  • Hands-on experience designing data solutions
  • Ensuring alignment with business processes, operational needs, and industry-specific regulations
Job Responsibility
Job Responsibility
  • Define a comprehensive data strategy that supports key business processes such as claims management, underwriting, risk analysis, and customer lifecycle management, aligning them with business objectives
  • Architect solutions that integrate data from various business functions (e.g., risk management, financial reporting, fraud detection) to enable more informed decision-making while ensuring compliance with financial regulations (e.g., SOX, Basel III)
  • Design integrated data solutions for optimizing business processes in production, supply chain, inventory management, and equipment maintenance, ensuring that data supports business continuity and operational excellence
  • Develop a unified data architecture that supports operational processes related to energy production, distribution, and consumption. Design solutions for predictive maintenance, energy forecasting, and optimization of resources
  • Work closely with business stakeholders to understand their goals, processes, and pain points, and translate these needs into data architecture and analytics requirements
  • Ensure the architecture supports business processes such as customer segmentation in insurance, transaction processing in banking, production planning in manufacturing, and load forecasting in energy
  • Design data flows and structures that enable business units to derive actionable insights and optimize decision-making through data-driven strategies
  • Implement data analytics solutions for real-time policyholder insights, claims analysis, risk assessment, and predictive modeling for underwriting, fraud detection, and customer churn prediction
  • Architect solutions that support financial forecasting, portfolio management, and real-time transaction analysis, integrating data from risk management, credit, and fraud departments
  • Leverage data for business intelligence, enhancing operational efficiency, inventory management, supply chain visibility, and predictive maintenance for critical equipment
  • Fulltime
Read More
Arrow Right