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OpenAI Logo OpenAI · IT - Software Development

Manager, Forward Deployed Engineering

United States, San Francisco 302000.00 - 335000.00 USD / Year · Job Posted February 21, 2026
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Job Description

OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. As a foundational FDE manager, you’ll lead FDE through high-stakes, ambiguous customer deployments and own technical and business value outcomes end to end. You’ll grow a team that can operate under pressure and help OpenAI learn from the field. You’ll partner closely with Product, Research, Sales, and GTM to ensure fieldwork informs roadmap priorities, drives new exploration, and supports safe deployment at scale. Your decisions will influence how OpenAI is trusted by the customers closest to our deployment work. Your success will be measured by how consistently your team ships, how clearly you deliver signal to Research and Product, and how durable your team and delivery model prove to be.

Job Responsibility

  • Lead and grow a team of FDE delivering production systems with frontier models
  • Own end-to-end delivery outcomes through clarity, speed, tight coordination, and technical quality
  • Codify what works into tools, playbooks, and roadmap inputs that create leverage for both OpenAI and our wider developer community
  • Notice early indicators and raise them with urgency, whether in product behavior, customer environments, or delivery practices
  • Use judgement to distinguish what requires action and what does not
  • Set a high bar for FDE performance and support each person’s growth through direct, actionable feedback
  • Define how we staff and support field teams that can scale without added complexity

Requirements

  • 8+ years of engineering or technical delivery experience
  • 2+ years managing high-performing FDE or customer-facing engineers
  • experience leading high-pressure technical projects from prototype to production
  • ability to write and review production-grade code across frontend and backend using Javascript or Python
  • ability to simplify complex work and make fast, sound decisions under pressure
  • ability to elevate team performance through clarity
  • ability to operate with urgency in ambiguous or evolving environments
  • ability to translate field experience into sharp, actionable feedback for Product and Research
  • ability to build deep trust with your team by modeling calm, focus, and judgment

What we offer

  • Offers Equity
  • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
  • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
  • 401(k) retirement plan with employer match
  • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
  • Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
  • 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend to fuel your professional growth
  • Daily meals in our offices, and meal delivery credits as eligible
  • Relocation support for eligible employees
  • Additional taxable fringe benefits, such as charitable donation matching and wellness stipends
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