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Manager-Financial Systems

americanexpress.com Logo

Amex

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Location:
India , Gurgaon

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Finance Automation COE team within the Finance Technology Data & Transformation (FTD&T) group is responsible for strengthening business engagement framework, identifying and delivering results on critical projects and initiatives leveraging process automation and the use of advanced technologies. We are looking for a motivated colleague who is collaborative and passionate about transforming processes using automation and technology tools to solve difficult business issues. The ideal candidate is expected to have a combination of fin-tech knowledge, product ownership and project management skills. The role is expected to lead Automation initiatives, hybrid solutions including AI, Gen AI & self-service capabilities to support sizable and multi-year US Regulatory, Guardian, Lumi & Finance automation initiatives. The individual will report to Finance Automation COE Director and will be based in Gurugram, India. The role includes performing process analysis, solution design and partnering with stakeholders to deploy technology solutions.

Job Responsibility:

  • Lead end-to-end product delivery across the lifecycle—ideation, strategy, design, development, testing, deployment, and post-production support for enterprise-scale AI/GenAI solutions
  • Collaborate with business stakeholders to identify opportunities for AI/ML and GenAI adoption
  • Drive requirements gathering and analysis
  • Partner with engineers, and architects to design and integrate AI/ML models and GenAI capabilities
  • Identify and implement intelligent automation and process optimization initiatives
  • Participate & Support in Agile ceremonies (Scrum/Kanban)
  • Act as a bridge between technical and non-technical teams
  • Drive data-driven decision-making
  • Manage multiple concurrent initiatives in a fast-paced environment
  • Build and maintain strong stakeholder relationships
  • Evaluate existing business processes to identify gaps, risks, and opportunities for automation and AI-led transformation
  • Contribute to continuous improvement initiatives

Requirements:

  • 5+ years of experience in enterprise product development and delivery, with hands-on involvement across the full product lifecycle
  • Demonstrate strategic thought leadership
  • superior problem-solving and analytical skills
  • Strong ability to translate business problems into technical solutions, including AI/ML and GenAI-driven use cases
  • Proven expertise in requirements gathering, analysis, and documentation
  • Experience working with AI/GenAI tools and frameworks
  • Solid understanding of machine learning concepts, data-driven decision making, and AI product lifecycle
  • Hands-on experience with Agile methodologies (Scrum/Kanban) and end-to-end delivery using tools such as Jira or Rally
  • Strong analytical, problem-solving, and critical thinking skills
  • Experience in business process evaluation and optimization
  • Excellent communication and stakeholder management skills
  • Proven ability to collaborate across cross-functional teams and influence stakeholders
  • Awareness and/or hands-on experience with automation ecosystems
  • Ability to manage multiple priorities in a fast-paced, dynamic environment
  • Banking/Financial Services domain experience is preferred
  • Demonstrated learning agility, curiosity, and adaptability to emerging technologies
  • Bachelor’s degree in Computer Science, Engineering, Finance, or a related technical field (preferred)

Nice to have:

Banking/Financial Services domain experience is preferred, especially in data-driven or AI-led transformation initiatives

What we offer:
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Additional Information:

Job Posted:
April 10, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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