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We’re looking for a Manager, Financial Operations to lead the day-to-day delivery of our Consumer Finance operations. This is a hands-on leadership role where you’ll bring structure, consistency, and control to high-volume operational processes—ensuring every transaction is accurate, compliant, and delivered on time.
Job Responsibility
Lead and support teams across administration and financial operations
Ensure work is delivered accurately, on time, and in line with compliance requirements
Oversee end-to-end account processes
Maintain strong control over financial activities such as reconciliations, cash allocation, and transaction processing
Act as an escalation point for complex operational and customer matters
Drive consistency in processes and identify opportunities to improve efficiency and reduce risk
Partner with stakeholders across the business to support smooth, connected operations
Coach and develop your team, building capability, accountability, and performance
Requirements
Experience leading operational teams within financial services or a regulated environment
Strong understanding of account lifecycle processes and financial transactions
Background in reconciliations, transactional finance, or accounts operations
Proven ability to manage high-volume, detail-focused workflows
A hands-on leadership style with a focus on coaching and team development
Strong problem-solving skills and confidence in decision making
High attention to detail, with a focus on accuracy, compliance, and control
Nice to have
Experience in consumer finance or operational finance environments
Exposure to audit, QA, or risk frameworks
Multi-team or multi-function leadership experience