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The primary responsibilities is to support our Global Customer Care and Corporate Security team which is responsible for delivering and improving the overall customer experience and meeting the needs of internal stakeholders to help drive innovative solutions and automation that improve Mastercard Products and our customer experience. As the Manager, Finance Business Partner, focusing Global customer Care and Corporate Security, this position encompasses a variety of financial duties and involves close collaboration with stakeholders to advance the Care transformation and the CX Technology modernization. Key to prospering in this role are the abilities to interpret data, devise strategic plans, assume leadership, and cultivate connections with colleagues across the global Mastercard network. Duties include managing all facets of the routine financial tasks such as facilitating the monthly close, preparing annual budgets and routine forecasts, conducting financial analyses, identifying financial variances, as well as highlighting potential opportunities and risks
Job Responsibility:
Manage all aspects of the day-to-day financial responsibilities such as monthly close, annual budget/regular forecast, financial reporting, variance analysis, opportunities and risks.
Manage, develop and create standardized financial reporting packages that will help drive and support the business and create valuable insights for Care management to support decisions.
Execute on financial process improvements by building and maintaining financial tools to perform analysis and modelling
review and create suggestions to financial systems.
Investigate and create opportunities for automation and more efficient methods of report creation and delivery anticipating needs of internal customers, members and other stakeholders
Represent Finance as a key stakeholder in various management meetings
Check and maintain the integrity of financial models and add improvements where possible.
Support on business case development ensuring the financials and technology strategy are all aligned.
Track and delivery financial efficiency
Build and maintain tools and reports
may serve as a go-to resource for financial technology (e.g.. Hyperion, Oracle)
Requirements:
Bachelor's degree in Finance or Accounting
MBA preferred
Excellent finance skills including modelling/business case development and scenario analysis, budget, planning and forecast experience
Strong experience of expense forecasting and variance analysis
experience of Technology expense forecasting is a plus
Ability to translate complex information into simple and understandable deliverables
Comfort with ambiguity
Demonstrates strong self-awareness, keenness to learn and a strategic mindset. Open to different approaches and ideas and willing to challenge status quo to drive new business initiatives.
Ability to perform successfully in a fast paced, rapidly changing environment and manage multiple priorities and assignments concurrently
Experience managing components of larger projects
Strong communicator with experience working with colleagues from other business units and markets
Experience creating and delivering presentations for internal learning, training events and/or business discussions
Strong sense of urgency
excels in a deadline driven work environment
Strong skills in Hyperion, Excel and PowerPoint required
Nice to have:
experience of Technology expense forecasting is a plus
What we offer:
insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities