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This role provides operational leadership and professional development oversight for the Child Life and Music Therapy teams within Family Support Services. The Manager is responsible for ensuring high-quality, patient- and family-centered experiences while supporting team performance, engagement, and program growth. This position partners closely with the Foundation to secure, steward, and appropriately utilize philanthropic donations and gifts to enhance the patient and family experience across the hospital.
Job Responsibility
Provide direct operational oversight of Child Life and Music Therapy programs within Family Support Services, ensuring alignment with organizational goals and best practices
Supervise, mentor, and develop team members, including performance management, coaching, and succession planning
Ensure delivery of high-quality therapeutic and psychosocial services to patients and families
Collaborate with interdisciplinary clinical teams to integrate Child Life and Music Therapy services into patient care plans
Develop and monitor program goals, metrics, budgets, and resource allocation
Partner with the Foundation to identify funding priorities, support donor engagement efforts, and ensure responsible stewardship of philanthropic gifts
Maintain compliance with regulatory, accreditation, and professional standards
Lead program evaluation and continuous quality improvement initiatives