Manager facilities soft services Job at JLL (Mumbai)

Assistant Facilities Manager, Soft Services

This position is responsible for supporting overall low side soft services opera...

Location

India , Bengaluru

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

High school diploma or graduate degree
Minimum 4 years of experience in facilities/property management, hospitality, or related field
Knowledge of technology applications with strong organizational and verbal communication skills
Strong customer focus including critical thinking, problem-solving skills, and empathy
Ability to work independently with little supervision and handle stressful situations effectively
Positive, professional attitude with self-motivation, confidence, energy, and flexibility
Experience with client reporting and report preparation

Job Responsibility

Conduct scheduled and surprise facility walkarounds to ensure high housekeeping standards and timely closure of trouble tickets within SLAs
Assist in preparing and managing budgets while advising business on efficiency and cost-effectiveness improvements
Support oversight of mail room services, medical room, and ambulance services while ensuring accruals are submitted with minimal variance
Assist in coordinating business unit moves in sync with space management teams and handle emergency situations
Support monitoring of Facilities Assistant managers and executives, helping assign tasks and provide guidance
Provide escalation support for facility management related issues and help maintain site compliance scores per statutory norms
Assist with technology tools implementation, support finance team with annual budgets, and help prepare monthly and quarterly business reviews

Fulltime

New

Asst. Operations Manager (Soft Services - Facility Management)

Assist the Head of Department in developing and implementing strategic operation...

Location

Malaysia , Kuala Lumpur

Salary:

6500.00 - 7500.00 MYR / Month

Randstad

Expiration Date

August 08, 2026

Requirements

Diploma or Bachelor's Degree in Real Estate, Facilities Management, Engineering, Business, or a related field
Minimum 5 years of experience in facilities management, service operations, or project management
Proficiency in Microsoft Office Suite and AI productivity tools
Demonstrated strong commercial acumen, with the ability to identify opportunities for efficiency, cost reduction, and continuous improvement
Strong communication, leadership, and client management skills

Job Responsibility

Assist the Head of Department in developing and implementing strategic operational plans
Lead and motivate the team to ensure departmental goals are fully aligned with company objectives
Take charge of end-to-end project management, manpower management, resource planning, and client relations
Formulate contingency plans to ensure a consistent and stable workforce
Implement and manage departmental policies and procedures to maximize efficiency
Monitor adherence to compliance standards while identifying opportunities for process improvement
Strategically schedule manpower to maximize operational output within budget
Diligently monitor and control costs to optimize project profitability and reduce operational overhead
Analyze and resolve on-site issues with speed and accuracy
Proactively assess technical challenges and develop robust mitigation plans to minimize risk

What we offer

Financially robust company with rapid growth
Positive work environment
Trusting and supportive management team
Generous rewards for strong performance
Dedicated focus on personal growth and development

Fulltime

Facilities Services Manager

The Real Estate & Workplace Solutions (RE&WS) team helps shape workplace environ...

Location

Belgium , Brussels

Salary:

Not provided

Willis Towers Watson

Expiration Date

Until further notice

Requirements

A Bachelor’s or Master’s degree, combined with around 3–5 years of experience in facilities management, with a strong focus on workplace services and office environments (soft services), ideally within a client-focused, professional services setting
Strong communication skills in English, Dutch, and French, enabling you to connect easily with colleagues and stakeholders across different teams and locations
A proactive and positive mindset when it comes to change, with the ability to adapt and translate evolving business needs into practical solutions
Flexibility to travel occasionally for office visits, meetings, and team or project initiatives
A Prevention Advisor Level 3 certification
Solid knowledge of regulatory requirements and compliance related to facilities operations in Belgium.

Job Responsibility

Manage day-to-day workplace services and coordinate key programs that enhance productivity, manage costs, mitigate risk, and reinforce our employer brand
Covers the entire workplace experience — including office environment and maintenance, reception and meeting support, food services, print and mail operations, office equipment, health & safety, security, business continuity, and records management.

What we offer

Attractive salary package
Great work environment within a dynamic and talented team
Ability to develop your expertise, competencies and professional stature, while the company invests in the tools and opportunities that allow for continual development
Diverse, global work environment where we believe that diverse teams make better decisions, are more creative and are better at solving complex problems
Supportive workplace that celebrates differences, fosters an inclusive culture and operates with openness and honesty.

Fulltime

Workplace & Soft Services Manager

Pareto FM is seeking a professional, customer-focused Workplace & Soft Services ...

Location

United Kingdom , Glasgow

Salary:

45000.00 GBP / Year

paretofm

Expiration Date

Until further notice

Requirements

Experience managing workplace, soft services, or facilities management operations
Strong leadership and people management skills
Experience managing Front of House and Cleaning Services teams
Excellent customer service and stakeholder management skills
Strong organisational and problem-solving abilities
Good understanding of health & safety requirements
Experience producing reports and analysing performance data
Proficient in Microsoft Office applications

Job Responsibility

Acting as the day-to-day lead for workplace and soft services delivery
Building and maintaining strong relationships with client stakeholders
Ensuring services align with client expectations and business objectives
Leading regular client meetings and service reviews
Identifying opportunities for service enhancement and innovation
Leading and developing the Front of House team
Ensuring a professional and welcoming experience for all visitors
Managing reception and visitor processes effectively
Maintaining high presentation standards across public-facing areas
Supporting events, meetings, and hospitality requirements

What we offer

Opportunity to lead workplace services at a prestigious client site
High-profile role with direct client engagement
Supportive leadership team and collaborative culture
Opportunity to influence service standards and workplace experience
Ongoing development and career progression opportunities within a growing FM business

Fulltime

Facilities Manager (Soft)

Our client is looking for a Legal Secretary A law firm About Our Client This org...

Location

United Kingdom , Edinburgh

Salary:

60000.00 - 65000.00 GBP / Year

Michael Page

Expiration Date

Until further notice

Requirements

Proven experience in managing soft facilities services
Strong knowledge of health and safety regulations and compliance requirements
Excellent organisational and time-management skills
Capability to manage budgets and control costs effectively
Experience in managing vendor relationships and contracts
Ability to lead and motivate teams to achieve high-quality service delivery
Strong communication and reporting skills to engage with stakeholders

Job Responsibility

Manage the soft facilities services, including cleaning, catering, and security, ensuring efficiency and quality standards are met
Develop and implement policies and procedures for effective facilities management
Oversee vendor relationships and ensure compliance with service-level agreements
Monitor budgets and control costs related to facilities operations
Ensure compliance with health and safety regulations across all service areas
Conduct regular performance reviews and audits of service providers
Work closely with internal teams to align facilities services with organisational goals
Provide regular reports to senior management on facilities operations and improvement plans

What we offer

Competitive salary ranging from £60,000 - 65,000 per annum
Permanent contract
Opportunities to contribute to a small-sized organisation with a meaningful mission
A supportive and collaborative working environment

Fulltime

Soft Services Manager

Amentum is seeking a Soft Services Manager. The Soft Services Manager is fully r...

Location

United States , Portland

Salary:

95000.00 - 100000.00 USD / Year

Amentum

Expiration Date

Until further notice

Requirements

Bachelor's degree in business, management, engineering or related field
At least five years of progressive supervisory experience in managing contracts for maintenance, operation, or construction services for facilities, utilities or infrastructure
Proficiency in Microsoft Office Suites with emphasis on the ability to navigate and formulate within Excel and Access
General working knowledge of industrial facility maintenance in a manufacturing environment
Experience utilizing a CMMS (Computerized Maintenance Management System)
Good communications and analytical skills
Working knowledge of computer systems and integrated software application programs
Demonstrated fluency in computer use including the full Microsoft product line
Some tasks will require repetitive wrist movement
Some tasks will require the ability to walk extensively throughout facilities during a workday

Job Responsibility

Develops plans and programs in response to present and anticipated space and facility requirements
Prioritizes work based on the needs of the client and for the on-time completion of all work, as well as all documentation involved
Ensures all subcontractors receive required training to perform the subcontracted services in accordance will all Amentum and client safety rules, guidelines, and regulatory requirements
Scheduling, planning, documentation, performance and reporting with Amentum management team and client
Ensures soft services are run efficiently, maintains good customer relationships, and aims to exceed the customers’ expectations
Coordinates final approval of facility designs
Formulates operating rules, regulations, and procedures
Inspects plant facilities or reviews inspection reports, to determine repairs, replacement, or improvements required
Clearly understands Amentum scope of work and contract requirements for the area of responsibility
Supports Amentum management as the designated Amentum agent for all soft services discussions and negotiations with client

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

Assistant Facilities Manager - Soft Service

This position provides comprehensive support for facilities management operation...

Location

India , Pune

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Experience in facilities management with demonstrated ability to manage teams and provide coaching and direction
Strong vendor management skills with ability to manage multiple hard and soft service providers
Financial management experience including monitoring budgets and account payable procedures
Excellent customer service skills with ability to build relationships across all organizational levels
Knowledge of health and safety guidelines, policies, and procedures with ability to review contractor Safe Work Method Statements
Experience with work order management systems and KPI achievement
Availability for 24/7 emergency call support and site attendance as required

Job Responsibility

Provide coaching and direction to team while driving staff morale and fostering teamwork environment as backup for Post Facilities Manager
Manage multiple vendors for soft services delivery while assisting JLL Procurement Team in vendor procurement processes
Build and develop effective relationships with Posts' key stakeholders demonstrating comfort working across all levels
Monitor financial processes to ensure account payable procedures are followed while assessing contracts for best value delivery
Implement industry best practice operations while ensuring all building procedures and Critical Environment requirements are met
Oversee site cleanliness and provide direction to cleaning staff while organizing specialty cleaning as required
Implement JLL Operational Risk Management program and support disaster recovery and business continuity plans

Fulltime

Facility Manager Soft Services

JLL is seeking an experienced Facility Manager to oversee comprehensive facility...

Location

India , Gurgaon

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Experience in facility management
Experience in comprehensive facility operations for a dedicated client site
Experience in building operations, maintenance, vendor coordination, and space management
Experience in managing third-party vendor relationships for Business Services (Mail, courier, reprographics, waste disposal, vending, cafeteria)
Experience in managing third-party vendor relationships for Cleaning, Waste & Recycling
Experience in managing third-party vendor relationships for Stationery & Office Supplies
Experience in contract management, reporting, and statutory compliance
Experience in developing Disaster Recovery and Business Continuity Plans
Experience in asset management and risk management
Experience in safety management and incident reporting

Job Responsibility

Oversee comprehensive facility operations for a dedicated client site
Manage all aspects of building operations, maintenance, vendor coordination, and space management
Ensure optimal facility performance, occupant satisfaction, and cost-effective service delivery
Serve as the on-site operational leader
Maintain the highest standards of safety, efficiency, and client service
Communicate with Site Leadership team
Preparation and distribution of Monthly/Quarterly/Annual Business Review information
Procure goods and services for Purchaser’s buildings
Hold regular meetings with Landlord
Evaluate space and planning

Fulltime

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Manager facilities soft services

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