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Amgen Logo Amgen · Human Resources

Manager, External Workforce

India, Hyderabad · Job Posted February 14, 2026
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Job Description

The External Workforce Manager is responsible for supporting the management and coordination of the organization's external workforce in partnership with our Master Service Providers (MSP), including contingent workers, independent contractors, vendors, and service providers. This role ensures compliance with company policies, legal requirements, and contractual obligations while supporting operational efficiency and workforce agility.

Job Responsibility

  • Manage relationships with staffing agencies, Managed Service Providers (MSPs), and other external workforce suppliers
  • Administer the contingent workforce program, ensuring visibility, control, and cost-efficiency
  • Maintain accurate data and reporting through Vendor Management Systems (VMS) or similar platforms
  • Ensure all external engagements comply with labor laws, classification rules (e.g., IC vs. W-2), and internal policies
  • Collaborate with Legal and HR to manage co-employment risks
  • Partner with hiring managers to assess needs and recommend the best sourcing models
  • Provide training and guidance on external workforce policies and tools
  • Monitor and enforce compliance with company policies, legal regulations, and labor laws for external workforce members
  • Manage relationships with external staffing agencies or vendors to ensure that the company receives high-quality services
  • Evaluate vendor performance and negotiate terms as necessary

Requirements

  • Bachelor's degree in Human Resources, Business Administration, or related field
  • 9+ years of overall work experience
  • 5+ years of experience in external workforce management, procurement, or HR operations
  • 3 -5 years’ experience in workforce management, HR, or recruitment, preferably with a focus on external or temporary staff
  • Strong understanding of contingent workforce models, vendor management, and labor regulations
  • Proficiency with HR software, preferably Workday and Vendor Management System (VMS) Fieldglass, Excel, and reporting tools
  • Proficiency in Microsoft Office Suite, especially Excel and Outlook
  • Excellent communication, negotiation, and analytical skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Knowledge of labor laws, contracts, and compliance requirements
  • Excellent organizational, time-management and communication skills (written and verbal)
  • Ability to manage multiple tasks and prioritize effectively
  • Attention to detail and problem-solving ability
  • Ability to work independently and in a team environment
  • Proactive, flexible, and adaptable

What we offer

  • Competitive annual base salary
  • Total Rewards Plan comprising health and welfare plans for staff and eligible dependents
  • Financial plans with opportunities to save towards retirement or other goals
  • Work/life balance
  • Career development opportunities
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