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Manager, Expand Sales (APAC)

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Klaxoon

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Location:
Australia , Melbourne

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a Sales Manager at Wrike, you will lead a high-performing sales team based in Melbourne and Manila. You will drive acquisition, adoption, growth, and long-term value for our existing Enterprise, Commercial and SMB clients across Australia, New Zealand, and other APAC countries, excluding Japan. You’ll partner closely with cross-functional teams (Pre-Sales, Sales, Customer Success, Marketing, Product) to align strategic account activities with Wrike’s vision, particularly as we help customers transform meetings, workshops, and collaborative work.

Job Responsibility:

  • Team Leadership & People Management: Recruit, coach, develop, and inspire a team of 4+ Account Managers, 1 BDR
  • Drive a high-performance, inclusive, and accountable team culture
  • Oversee performance evaluations, coaching, disciplinary actions, and career development
  • Revenue Growth & Retention: Own and exceed net revenue retention (NRR), expansion ARR, and gross retention targets
  • Guide the team in robust account planning, driving renewals and identifying/closing expansion opportunities
  • Support hands-on, client-facing engagement for top accounts, including co-leading C-level negotiations and QBRs/EBRs
  • Strategic & Operational Excellence: Drive regional sales strategy (75-85% focus on ANZ
  • growing presence in other APAC countries)
  • Forecast renewals and expansions, leveraging CRM (preferably Salesforce) and health metrics
  • Proactively segment and prioritize accounts, rapidly identifying and mitigating churn risk
  • Cross-Functional Execution: Collaborate with Marketing to drive adoption and upsell, join Product at industry events to share customer feedback, and work with Customer Success to ensure smooth territory handoffs
  • Collaborate with Manila-based and local teams for operational scalability across multiple APAC markets
  • Oversee teams in Manila as well as potentially other APAC countries
  • Travel 20-30% to major ANZ cities (Melbourne, Sydney, Brisbane) and emerging APAC markets to engage clients and coach the team
  • Process & Enablement: Evangelize value-based selling and customer-centric best practices
  • Build and nurture customer advocacy programs (references, case studies, user communities)
  • Thought Leadership & Transformation: Champion Wrike solutions for workflow management and cross-team collaboration
  • Participate in shaping Wrike’s go-to-market and regional growth strategy

Requirements:

  • Native equivalent Fluency in English is required
  • proficiency in Chinese is a plus
  • 6+ years of B2B SaaS account management
  • 2+ years managing AE/AM teams
  • Hands-on leadership style: direct client engagement, manage by example
  • Experience leading account management in global software/cybersecurity companies ($100M+ revenue, multiple regions)
  • Proven results in long-cycle, enterprise sales (3–9 months), team quota delivery, and C-level engagement
  • Ability to drive adoption, quantify/communicate ROI, run QBRs/EBRs, and deliver customer transformation
  • Mastery of CRM (Salesforce preferred), territory/account planning, and sales methodologies (e.g., MEDDICC, Challenger, SPICED)
  • Advanced executive communication and negotiation skills
  • Track record developing sales talent and building high-performance, inclusive teams
  • Flexibility for APAC time zone collaboration and weekly evening calls with global stakeholders

Nice to have:

  • Leading account manager for a collaboration/productivity SaaS platform
  • Deep knowledge of the APAC enterprise landscape
  • Multilingual ability and experience operating in multicultural/global teams
  • Strength in ROI/business case modeling and C-level consultative selling
  • Experience with strategic territory expansion and marketing-driven growth campaigns
What we offer:
  • Life Insurance
  • EAP
  • Health Insurance
  • Income Protection / Salary Continuation Insurance
  • Parental Leave
  • Volunteer Days
  • Workers Compensation
  • Commuter Allowance
  • Superannuation

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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