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Manager, Executive and Office Operations

United States, New York Employment contract 119000.00 - 140000.00 USD / Year · Job Posted May 16, 2026
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Job Description

We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person's cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name.

Job Responsibility

  • Lead and scale a cohesive executive support and workplace operations function
  • Continue evolving standards and best practices across calendaring, travel, communication, prioritization, and executive partnership
  • Improve systems and ways of working that increase consistency, efficiency, and cross-functional alignment
  • Anticipate leadership needs and help create focus, alignment, and leverage for senior executives
  • Lead, coach, and develop the EA team while fostering a high-performance, collaborative support culture
  • Help design scalable support models as the organization grows
  • Provide direct executive support as needed while modeling strong judgment, discretion, and operational excellence
  • Partner with the Nashville Office Manager and cross-functional teams to strengthen workplace operations across Nashville, NYC, and future offices
  • Improve scalable processes for workplace experience, internal events, and day-to-day operations
  • Partner closely with People, IT, Finance, and recruiting teams to ensure smooth and efficient operations
  • Improve coordination and operating rhythms across leadership, executive support, and cross-functional teams
  • Build scalable systems and processes that reduce friction and increase organizational effectiveness

Requirements

  • 6–10+ years of experience in executive support in fast-paced, high-performance environments
  • 2+ years of people management experience
  • Deep experience supporting senior or C-level leaders and managing complex priorities
  • Experience building or scaling systems, processes, or teams
  • Strong judgment and ability to operate in high-stakes, ambiguous situations
  • Experience leading or developing others, formally or informally
  • Experience in high-growth or scaling organizations is strongly preferred

Nice to have

Experience in high-growth or scaling organizations is strongly preferred

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