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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Join our Clinical Informatics and Interoperability team and help shape how critical clinical data flows across the healthcare ecosystem. In this role, you will lead key clinical data initiatives that support best-in-class, connected care experiences for patients and providers. You will be responsible for the end-to-end execution of clinical integrations with strategic provider organizations, Health Information Exchanges (HIEs), and other external partners. As a Manager, you will provide leadership and direction, define scope, identify scalable solutions, manage vendor relationships, and oversee delivery to ensure successful implementations for health system connectivity. You will partner closely with teams across the enterprise to align work, remove barriers, and deliver results.
Job Responsibility:
Lead clinical data solutions and integrations
Collaborate with business stakeholders to shape a clear product vision, define business value, and translate use cases into robust clinical data solutions
Explore strategic options for obtaining external clinical data that best meet business needs
Review vendor capabilities and features to identify opportunities to leverage within our ecosystem
Initiate and lead projects for clinical data exchange between the CVS Health Clinical Data Repository and external provider organizations, HIEs, and third-party vendors
Lead initiatives enabling bi-directional clinical data exchange between HIEs and our Epic platform
Drive cross-functional delivery
Coordinate work across diverse departments, ensuring all team contributions are aligned and integrated into overall delivery
Partner with internal Product Managers and Product Owners in a SAFe Agile environment to deliver clinical solutions
Align project deliverables with strategic roadmaps and detailed project plans, and succinctly communicate progress, risks, and issues to senior leadership
Build and maintain strong relationships with vendors and external data partners
Serve as a subject matter expert and trusted partner
Become a Subject Matter Expert (SME) in clinical data exchange and interoperability to support initiatives across CVS Health and Aetna
Work closely with Legal and Compliance partners to support contract execution and adherence to clinical data and PHI policies
Communicate complex technical topics in a clear, approachable way to both technical and non-technical audiences
Own project execution and risk management
Create, manage, and deliver key project artifacts (roadmaps, status reports, requirements documentation, test plans, etc.)
Identify and mitigate project risks and facilitate resolution of issues using your analytical, technical, and leadership skills
Ensure timely and high-quality delivery through strong attention to detail, organization, and follow-through
Requirements:
5+ years of professional experience in a clinical data exchange, healthcare IT, or closely related role
3+ years of Epic EHR experience
Current Epic Care Everywhere certification
Experience working with EHR applications and/or clinical data sets
Experience leading projects end-to-end and coordinating activities across multiple teams
Experience partnering with Legal and Compliance on contracts and clinical data policies
Experience quickly learning new domains and underlying data sources
Experience translating business needs into clear requirements and tangible deliverables
Experience creating and managing project documents (roadmaps, status, requirements, test plans)
Experience working across the full project lifecycle (discovery through deployment) in an Agile SAFe environment
Experience operating as a business analyst, product manager, technical/applications specialist, project specialist, or similar
Experience identifying, assessing, and resolving complex issues while driving risk mitigation
Experience with clinical interoperability and/or external clinical data exchange
Experience with clinical interface standards such as HL7, CCD/CCDA, HISP, Direct Messaging, and/or FHIR APIs
Knowledge of regulations and standards related to PHI management
Strong written and verbal communication skills, including managing timelines and deliverables with project teams
High attention to detail and strong organizational skills
Comfort presenting updates and solutions to senior leadership and acting as a thought partner
Bachelor’s degree in a related discipline, or comparable relevant experience
Nice to have:
Experience with healthcare/clinical data and multiple EHR platforms (e.g., Epic, Cerner, athenahealth, eClinicalWorks, NextGen)
Knowledge of clinical integration standards such as FHIR APIs, HL7, USCDI
Experience with clinical interoperability concepts
Demonstrated business acumen and solution-based thinking
Strong critical thinking skills and the ability to ask probing questions and make balanced decisions
Excellent communication skills for technical and non-technical audiences at all levels
Demonstrated success working in cross-functional, collaborative teams
SAFe Agile certification
Proficiency with Microsoft Office tools (Outlook, Word, Excel, Visio, PowerPoint, Teams)
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching