Manager Epic Bridges Job at Quest Diagnostics (Norristown)

Senior Manager, Consumer Experience Growth & Support

CommonSpirit Health is looking for a pivotal leadership role with this unique po...

Location

United States , Englewood

Salary:

60.24 - 89.60 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Bachelors Of Science Required
7+ years of progressive experience in Information Technology within a clinical or clinical information systems environment Required
5+ years of demonstrated success in a dedicated people management role, leading and developing high-performing teams, preferably an IT Support team, application development team, or highly matrixed Required
Proven experience leading complex projects and large matrixed teams with significant stakeholder engagement and a track record of achieving project goals Required
Bachelor’s degree in Computer Science, Information Technology, Healthcare Administration, Business Administration, or a related field, Required
Knowledge of legal, managerial, and organizational principles and standards for health systems Required
EHR and TPA build knowledge required (e.g., Epic, Adobe, GCP, etc.)
EPIC Certification (EPIC) Required
Architectural Awareness: Foundational understanding of the Software Development Life Cycle (SDLC) and key architectural concepts (e.g., Data Layer, API integration, Microservices, Cloud platforms to the consuming application) to facilitate effective partnership with development and engineering teams Required
Exceptional People Leadership: Demonstrated ability to lead, motivate, coach, and develop diverse teams, fostering a high-performance, collaborative, and empathetic culture, especially across operational and innovation functions Required

Job Responsibility

Strategic Leadership: Provide strategic leadership, oversight, and mentorship for a diverse team of IT professionals, encompassing both consumer support and Epic/EHR innovation analysts
Consumer Experience Support Vision: Set the vision for, and drive the transformation of, consumer-facing IT support to deliver a "white glove" experience
Performance Management and Strategic Cross-skilling: Provide performance feedback and complete performance evaluations for Team-members
Strategic Thinking and Bridging Capabilities: Strong skillset in matrixed management to bridge EHR analysts from implementation and support, with consumer web and app POC, development, and translating consumer and patient feedback into product and engineering requests
Application Stewardship: Responsible for support of clinical and/or business IT applications and systems
Operational Resource Management of a diverse team: Strategically manage team schedules, including on-call rotations and resource allocation
Epic, TPA and Engineering Upskilling: Drive the upskilling and cross-training of consumer support personnel in Epic applications and workflows
Innovation & Discovery Lead of EHR capabilities: Dotted line accountable leader, to pair with development teams from discovery, inception, development, and execution of Proof-of-Concept (POC) projects and discovery initiatives
EHR Relationship Management and Growth mindset, nimble team cultivation: Supports multiple business applications with key focus on Epic applications and upskilling direct reports on Epic support models
Seamless Integration and Implementation and Strategic Bridge Building: Collaborate with Epic Gold, Operations & Maintenance (O&M) teams, and other internal stakeholders to facilitate seamless transitions from POC to production

What we offer

medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

IT Manager

We are providing an opportunity for an IT Manager in Temecula, California, with ...

Location

United States , Temecula

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Hold a minimum of 5 years of experience as an IT Manager
Ability to jump in and contribute hands on when needed
Possess knowledge and skills in Cisco Technologies
Have experience with Cloud Technologies
Be proficient in the use of CRM
Have experience with Dell Technologies
Be able to manage Active Directory
Be familiar with Backup Technologies
Be capable of Configuration Management
Have knowledge of Fortinet Firewalls

Job Responsibility

Overseeing IT infrastructure, including networks, security, and cloud-based systems
Managing IT support staff to ensure timely issue resolution
Developing and enforcing IT policies and regulatory compliance
Monitoring and optimizing software solutions for business continuity
Leading technical due diligence and system integration during acquisitions
Supporting seamless transitions of IT operations and clinical systems
Deploying new infrastructures with minimal disruptions
Maintaining and improving clinical systems for providers and staff
Troubleshooting scheduling, billing, and patient data management issues
Enhancing clinical applications for efficiency and performance

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Digital Project Leader

The Digital Project Leader (DPL) drives digital projects throughout the Innovati...

Location

India , Bangalore

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

BE / B. Tech / M. Tech. / MBA
10–12 years of professional experience in Digital Product or Project Management
Strong understanding of Agile methodologies (SAFe / Scrum / Kanban)
Experience with Lean Portfolio Management and Continuous Delivery pipelines
Familiarity with Design Thinking Principles
Overall understanding of the Software Development Lifecycle (SDLC)
Basic exposure to software development competencies
Basic exposure to digital technologies such as Time Series Data, Data Analytics, Machine Learning, AI, IOT, and Big Data
Proven ability to act as a bridge between technical implementation teams and senior business stakeholders
Proven Problem-Solving skills

Job Responsibility

Strategic Alignment: Collaborate with Portfolio Management to ensure digital initiatives are congruent with the overarching Airbus Strategy
Epic Lifecycle Management: Develop Lean Business Cases, define the Minimum Viable Product (MVP), and facilitate the progression of Epics through the Portfolio Kanban system
Cross-functional Stakeholder Engagement: Coordinate with Marketing, Sales, Contracts, Lean Portfolio Management, Product Management, Security, and Agile Teams to mature Epics
Backlog Prioritization and Decomposition: Partner with Product Managers and System Architects to decompose Epics into features/capabilities, subsequently prioritizing these within the ART and Solution Train Backlogs
Active Agile Participation: Engage in PI Planning, System Demos, and Solution Demos. Provide necessary support to Agile Teams during research spikes, proofs of concept, and mock-up development
Deployment and Post-EIS Support: Formulate deployment strategies and establish product support models following Entry into Service (EIS). Identify early adopters and facilitate robust continuous delivery pipelines
Governance and Reporting: Construct the comprehensive digital project dossier
report progress via Investment Committees or Digital Project Reviews to secure formal phase-gate validations
Compliance and Quality Assurance: Ensure adherence to all prerequisites and completion of digital gate checklists, validating value/cost hypotheses and guaranteeing the compliance of the digital solution

Fulltime

Appl Integration Analyst

This job description indicates the general nature and level of work expected of ...

Location

United States , Oak Brook

Salary:

37.50 - 56.25 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelor’s Degree (or equivalent knowledge) in Computer Science or related field
Typically requires 3 years of experience in Application integration utilizing interface engine technology
Thorough understanding of industry standard message formats (e.g., HL7, X12, FHIR or XML)
Some knowledge and experience in communication protocols (TCP/IP, FTP), relational database management or network management
Strong written and oral communication skills
Strong troubleshooting skills
Strong team player with a positive attitude
Epic Bridges certification is required
Team members will obtain within 6 months and maintain annual educational requirements for EPIC certification(s) as required by department

Job Responsibility

Provide HL7 setup, testing and support for integrations though Epic Bridges and HealthConnect interface engine
Provide support for FHIR API and/or X12 integration
Analyzes moderately complex business problems and constructs practical solutions for project stakeholders
Translates conceptual design business solutions into detailed application interface specifications
Provides input into project timelines
Develops and executes detailed test plans
Constructs documentation necessary for change control, maintenance and support of application interfaces
Works independently with moderate supervision and can manage less complex projects consistently
Participates in 24×7 production support “on call” rotation

What we offer

Paid Time Off programs
Health and welfare benefits (medical, dental, vision, life, Short- and Long-Term Disability)
Flexible Spending Accounts
Family benefits (adoption assistance, paid parental leave)
Defined contribution retirement plans with employer match
Educational Assistance Program
Opportunity for annual increases based on performance
Premium pay such as shift, on call
Incentive pay for select positions

Fulltime

Senior Product Manager

Transactions (Payment & Shipping) is a key enabler for Kleinanzeigen to scale th...

Location

Germany , Berlin

Salary:

Not provided

Adevinta

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent experience in a relevant field
Experience in product management (Discovery and Delivery), ideally within complex, multi-stakeholder environments
Proven track record in delivering complex projects, managing both technical and business requirements
Strong project management skills, with the ability to break down, prioritize and communicate complex tasks effectively
Excellent communication skills, capable of bridging the gap between technical teams and non-technical stakeholders
Strong analytical skills, including the ability to define problems and KPIs, collect data, communicate results and arrive at conclusions
Experience with agile and iterative product development methodologies
Ability to inspire and lead cross-functional teams, fostering collaboration and delivering results in a fast-paced environment
Fluent in English (written and spoken)

Job Responsibility

Help us grow our transactional business at Kleinanzeigen with your customer centric and business savvy product leadership whilst ensuring a balance between pragmatism and quality
Leadership: Together with your Tech Lead and Engineering Manager counterparts, lead a full-stack development team to drive discoveries and deliveries of new features and improvements to the transactional experience. You will ensure clear communication, alignment, and accountability. For this, we expect you will provide servant leadership, fostering team focus, motivation, and timely delivery of key milestones. Oversee your team’s capacities and ensure a sustainable workload
Stakeholder Management: Transparent and proactive communication is needed. Translate complex technical concepts into simple, clear terms for non-technical stakeholders, demonstrating the value delivered at every stage. Collaborate cross-functionally to ensure the product delivers optimal value and meets user requirements. Communication also includes managing project updates and reporting, keeping leadership informed on progress, challenges, and opportunities
Create and prioritize the product backlog: Define and prioritize the product backlog together with multiple stakeholders based on user needs, business impact, and technical feedback. Design user flows, and create the respective tech epics and tickets in close collaboration with your tech lead counterpart
Discovery Management: You facilitate cross-functional projects where you slice a problem into manageable parts, drive the understanding of user needs and, together with your skilled colleagues, develop and test ideas to implement and solve the problem while ensuring product-market-fit
Delivery Management: You will own your team’s project timelines, ensuring adherence to deadlines, identifying risks early, and mitigating blockers to maintain progress. You will also facilitate a continuous delivery approach, ensuring smooth, step-by-step releases rather than a single final release, while focusing on iterating and ongoing improvement
Roadmapping: Create your team’s roadmap: Scope and break down complex technical deliveries and discoveries into manageable work packages, epics, and tickets. Allow for incremental releases and continuous value delivery to users, while ensuring alignment and commitment from all stakeholders, including developers, business teams and other internal stakeholders (e.g. CS, UX, Data, Legal, Product Teams)

What we offer

An attractive Base Salary
Participation in our Short Term Incentive plan (annual bonus)
Work From Anywhere: Enjoy up to 20 days a year of working from anywhere
A 24/7 Employee Assistance Program for you and your family
A collaborative environment with an opportunity to explore your potential and grow

Fulltime

IT Project Manager

Oversee the mission-critical migration of Epic systems to the HCN environment fo...

Location

United States , West Palm Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree related field
Proven experience leading EHR migrations (Epic preferred) or significant healthcare IT projects in a hospital or clinical environment
Strong knowledge of clinical operations, healthcare IT infrastructure, and end-user support
Familiarity with regulatory compliance requirements (e.g., HIPAA, Joint Commission standards)
Demonstrated ability to coordinate cross-functional teams and manage high-stakes projects
Excellent incident management, problem-solving, and decision-making abilities in fast-paced environments
Experience supporting regulatory audits and maintaining compliance documentation

Job Responsibility

Coordinate and lead on-site Epic migration activities to the HCN environment
Work closely with infrastructure, end-user support, clinical operations, and vendor partners to ensure smooth project delivery
Rapidly triage and escalate incidents to maintain high system availability during transition
Serve as the bridge between enterprise IT strategy and hospital-level execution to support patient care
Lead efforts to stabilize end-user computing, network, and server environments across sites
Oversee Help Desk performance, ensuring prompt issue resolution and adherence to service level agreements (SLAs)
Take ownership for local IT decisions, problem management, and accountability for ongoing operations
Support regulatory audits and inspections by maintaining accurate compliance documentation and processes
Ensure all IT systems remain secure, properly licensed, and compliant with healthcare standards
Proactively identify and mitigate compliance, regulatory, and patient safety risks related to IT systems and workflows

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Applications Development Specialist II

This Application Developer position with a primary focus on building, supporting...

Location

United States , Wellesley

Salary:

83242.00 - 133193.00 USD / Year

Boston Children's Hospital

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science or a closely related field required
3 years’ work experience required
Experience creating and maintaining HL7 interfaces using an integration engine such as Corepoint preferred
2 years working in a healthcare organization as an interface analyst preferred
Experience with healthcare systems such as Epic, Meditech, Quest Diagnostics, Athena, eCW, AllScripts, Cerner or similar preferred
Knowledge of basic networking skills including TCP/IP, SFTP, FTP, SSH preferred
Understanding of authentication and Credentialling (Security)
Epic Bridges Certification (or willing to complete) preferred

Job Responsibility

Researches and identifies the requirements of information system programmatic needs
Specifies and designs new solutions and handling all aspects of the interface architecture process
Participates in interface projects by providing analytical and technical guidance to team members and project managers
Creates all necessary documentation for system changes and maintains build documentation
Administers testing and completes validation of interfacing
Develops and prepares reports for operations, senior management, and other departments
Works with other application partners and vendors to resolve and troubleshoot interface related issues
Monitors and maintains daily functions of interfaces, working with edits of each
Answers support calls

What we offer

flexible schedules
affordable health, vision and dental insurance
child care and student loan subsidies
generous levels of time off
403(b) Retirement Savings plan
Pension
Tuition and certain License and Certification Reimbursement
cell phone plan discounts
discounted rates on T-passes

Fulltime

New

Patient Access Representative

We are looking for a skilled and compassionate Patient Access Representative to ...

Location

United States , Baltimore

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 2 years’ experience in patient access, front desk, or administrative roles within healthcare
Proficiency in Epic systems, including patient registration and scheduling, is mandatory
Familiarity with high-volume healthcare settings and urban community health environments
Strong communication and customer service skills, with a focus on patient-centered care
Ability to multitask effectively in a fast-paced environment while maintaining attention to detail
Knowledge of insurance plans, referrals, and healthcare workflows
Demonstrated ability to work collaboratively with diverse populations and cultural competence
Ability to commute to office locations

Job Responsibility

Welcome patients and visitors warmly, ensuring a positive and attentive first impression
Oversee front desk tasks such as patient check-ins, check-outs, and flow management
Schedule and confirm appointments, coordinating with multiple service lines
Verify insurance coverage, process referrals, and obtain necessary authorizations
Collect co-pays and guide patients through forms and procedural explanations
Serve as a communication bridge between patients, clinical staff, and care teams
Ensure all patient information is handled with strict confidentiality and compliance
Identify and address barriers to access or patient concerns, escalating issues as needed
Perform administrative tasks including scanning, recordkeeping, and document management

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Manager Epic Bridges

Quest Diagnostics

Location:
United States , Norristown

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 26, 2026

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