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The PY0 Performance Enterprise Manager serves as a strategic leader within the organization’s enterprise practice segment, overseeing large-scale healthcare organizations, inclusive of hospital systems, multispecialty clinics, federally qualified health centers, and other large practice phenotypes during this Performance Year Zero (PY0). This role focuses on establishing and managing relationships with key stakeholders in Enterprise organizations for high-priority accounts. This position requires extensive cross-functional partnership, working closely with Market teams, central Provider Networks, Product, Technology, and Analytics teams.
Job Responsibility:
Establish early and strategic relationships with Enterprise key stakeholders and project manage all PY0 milestones for high-priority accounts
Coach account managers on specific tactics and handle escalations
Regular meetings with account leaders and ability to travel onsite to Enterprise locations as needed
Collaborate closely with both Implementation and field teams to strategically prioritize workstreams
Develop a PY0 market playbook for Enterprise accounts
Oversee deployment and milestone progression of PY0 Market Playbook
Collaborate with Product, Technology, and Analytics teams to manage the development of new analytics offerings for enterprise groups
Collaborate with the Enterprise Core Team to build new onboarding materials and training decks
Support general PY0 Performance efforts in other assigned work
Requirements:
Bachelor’s degree in business, health administration, or public policy, or other relevant fields
Demonstrated leadership ability to think strategically and implement tactically to consistently deliver results
well-developed skills in diplomacy and collaboration
Creative problem solver and solutions provider
3+ years experience in Project Management with a track record of success
5+ year experience working within an Enterprise (hospital/health system/FQHC) environment
Nice to have:
Master’s degree or other advanced degree(s) in business, health administration and/or public policy, or other relevant fields
3+ years in management/leadership role
Proficiency in Excel/Google Sheets and Powerpoint/Google Slides
Strong foundation in value-based care/population health principles and proven leadership in the healthcare industry
Ability to synthesize data from multiple sources to inform action plans and strategy
What we offer:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
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