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Blackbaud Logo Blackbaud · IT - Administration

Manager, Enterprise HCM System - H2R

United States · Job Posted May 28, 2026
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Job Description

The H2R HCM Manager is a people first leader responsible for leading and developing a global Hire to Retire team while remaining hands-on with configuration, solution design, and complex build activities. This role will deliver continuous value that directly advances our Workday and people systems experiences and brings a global and sustainable approach to how we handle and interpret our employee data. You can help in establishing critical groundwork for long-term change and best practice approaches as we move our organization forward.

Job Responsibility

  • Build and mentor global, remote teams with a focus on coaching, succession planning, and people development
  • Establish governance frameworks, design standards, and KPIs to elevate platform maturity and delivery quality across the Workday ecosystem
  • Lead, mentor, and develop a team of Workday configuration and integration engineers, providing career guidance and performance management
  • Lead and refine user story discussions to align with H2R features and value stream objectives so they are prioritized and have clear acceptance criteria
  • Accountability over the team’s planning on scope, dependencies, and capacity to properly prioritize roadmaps and backlog refinements
  • Own and continuously refine the team level backlog, ensuring user stories are clear, testable and aligned to H2R features
  • Maintain the long-term integrity of the H2R solutions (primarily Workday) and drive platform modernization efforts, while being flexible and nimble to the business requirements
  • Collaborating with internal customers to define deployment expectations and ensure consistency with strategic direction and map opportunities to improve workflows
  • Lead and drive continuous improvement initiatives to incorporate new functionality and emerging AI capabilities to enhance the user experience and drive operational efficiency, ensuring we keep a pulse on the latest enhancements to benefit our organization
  • Maintain data accuracy and integrity by creating and implementing data maintenance processes and audits
  • Develop and maintain work instructions and job aids while creating a streamlined, efficient and self-service approach to the organization’s reporting requirements
  • Lead troubleshooting and resolution of complex technical issues, ensuring minimal business disruption
  • Knowledge of HR Data Privacy and ensure compliance with data security, privacy regulations, and internal governance standards

Requirements

  • 10yrs experience in HCM systems, preferable in Workday
  • 5yrs+ people management experience, with a strong leadership presence and proven track record of building, leading, and inspiring global technical teams
  • The ability to lead and build in the system, along with a forward-looking mentality to adopt emerging AI capabilities and stay abreast of current trends and practices
  • Experience identifying opportunities to improve flow and reduce friction while driving maximum value
  • Excellent analytical capabilities, conceptual thinker with the ability to translate complex concepts into clear messages, impactful visuals and actionable plans
  • Ability to deliver work which meets all minimum standards of quality, security and operability
  • Familiarity with Agile and SAFe methodologies
  • Strong interpersonal skills, Root cause analysis and complex problem-solving skills and ability to effectively organize and communicate
  • Highly collaborative and adaptable mindset with comfort navigating ambiguity and changing priorities
  • Ability to work flexible hours as needed

What we offer

  • Medical, dental, and vision insurance
  • Remote-flexible workforce
  • Wellness Programs
  • 401(k) program with employer match
  • Flexible paid time off
  • Generous Parental Leave
  • Donations for Doers
  • Pet insurance, legal and identity protection
  • Tuition reimbursement program
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