Manager, Enterprise Growth

• Hire, develop, and lead a team of Enterprise Growth Strategists
• Foster a culture of learning, accountability, and excellence
• Motivate your team to build deep, trusted partnerships with customers
• Own key customer relationships yourself
• Serve as an escalation point and problem-solver
• Partner cross-functionally with Sales, Product, Engineering, and Marketing
• Forecast, track, and report on KPIs tied to expansion, retention, and customer health
• Identify opportunities to innovate and scale our approach to enterprise success

• 2+ years of experience leading teams in Customer Success, Account Management, or a similar customer growth function
• 5+ years in customer-facing roles (CSM, Account Manager, etc.) at a B2B SaaS company
• A track record of driving revenue growth, expansion, and retention
• A passion for coaching and developing others
• Exceptional relationship-building and communication skills, across both customers and internal teams
• The ability to simplify complexity — finding creative solutions and guiding your team through ambiguity
• A love of systems thinking — identifying bottlenecks, building scalable processes, and driving continuous improvement
• A growth mindset and comfort with fast-paced, entrepreneurial environments

All employees can work for free with world-class coaches who specialize in creativity, management, and more