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Clay Logo Clay · Sales

Manager, Enterprise Growth

United Kingdom, London · Job Posted February 21, 2026
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Job Description

We’re building out our Growth Strategy (Customer Success) team in London — the group that helps our customers unlock their full potential. Our mission is simple but ambitious: empower every team to use Clay as their growth engine. As the Manager of our Enterprise Growth Strategy team, you’ll lead a group of world-class strategists who act as trusted advisors to our customers. You’ll hire, coach, and inspire a founding team that drives meaningful business outcomes, builds lasting partnerships, and helps our customers turn their biggest goals into reality. This is a high-impact role — you’ll shape how some of the most innovative companies in the world use Clay to scale, and directly influence revenue growth, retention, and the customer experience.

Job Responsibility

  • Hire, develop, and lead a team of Enterprise Growth Strategists
  • Foster a culture of learning, accountability, and excellence
  • Motivate your team to build deep, trusted partnerships with customers
  • Own key customer relationships yourself
  • Serve as an escalation point and problem-solver
  • Partner cross-functionally with Sales, Product, Engineering, and Marketing
  • Forecast, track, and report on KPIs tied to expansion, retention, and customer health
  • Identify opportunities to innovate and scale our approach to enterprise success

Requirements

  • 2+ years of experience leading teams in Customer Success, Account Management, or a similar customer growth function
  • 5+ years in customer-facing roles (CSM, Account Manager, etc.) at a B2B SaaS company
  • A track record of driving revenue growth, expansion, and retention
  • A passion for coaching and developing others
  • Exceptional relationship-building and communication skills, across both customers and internal teams
  • The ability to simplify complexity — finding creative solutions and guiding your team through ambiguity
  • A love of systems thinking — identifying bottlenecks, building scalable processes, and driving continuous improvement
  • A growth mindset and comfort with fast-paced, entrepreneurial environments

What we offer

All employees can work for free with world-class coaches who specialize in creativity, management, and more

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