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At Wave, we help small businesses to thrive so the heart of our communities beats stronger. We work in an environment buzzing with creative energy and inspiration. No matter where you are or how you get the job done, you have what you need to be successful and connected. The mark of true success at Wave is the ability to be bold, learn quickly and share your knowledge generously. We aim to meaningfully improve the lives of small business owners, who are traditionally under-served and often struggle because of this. As a manager in the engineering team at Wave, you’ll lead an incredible team of engineers to build high-quality systems at scale. This means being involved in the research, design, and organizational and maintenance practices behind our wide range of applications, which are relied upon by tens of thousands of small business owners. Most of our engineers are full stack — you won’t find many who specialize in just one thing here. Your team will be willing and able to dive into different technologies and stacks to get the job done - and so should you! This requires curiosity, openness to new ideas and perspectives, and a genuine interest in what makes software products tick.
Job Responsibility:
Leading a team of Engineers responsible for powering Wave’s software platform, and our public and internal APIs
Responsible for the team’s prioritization and planning and ultimately its pace and quality of software delivery
Managing an agile process that determines the team's priorities and task list
Working with the teams' engineers and outside stakeholders to decide the technical strategy for the team to deliver on its goals
Communicating timelines and plans to senior leadership and working to adjust these in accordance with business needs
Leading project scoping, planning, and sequencing of execution
Setting standards and leading by example in showing how to deliver quality at a pace
Driving continuous improvement across the team
Leading code reviews, and improving engineering practices on the team by aligning them with Wave practices
Responsible for the performance and growth of their team members
Developing growth plans for team members and helping create the needed opportunities to fulfill them
Providing feedback, coaching and mentorship through 1:1s, training or creating mentorship relationships with other senior Wavers
Driving improvements across Engineering to improve our reliability and reduce downtime
Requirements:
7+ years of professional engineering experience
2+ years of experience in a people management role
Deep experience supporting and maintaining production systems, with a strong focus on reliability, performance, and rapid incident response
Hands-on experience with cloud-based infrastructure, with a strong understanding of AWS services
Proven ability to lead complex technical projects end-to-end — from initial planning and stakeholder alignment through to execution, delivery, and post-launch support
Collaborative leader who builds trust, breaks down silos, and creates a culture of teamwork and shared success across departments
Foster a growth mindset by championing continuous learning and empowering team members to grow, take initiative, and reach their full potential
Champion a customer-first mindset by ensuring engineering priorities and deliverables align with user needs, driving impactful solutions that enhance the overall customer experience
Occasional requirement to be on-call outside of standard hours
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