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T-Mobile Logo T-Mobile · IT - Administration

Manager Engineering Operations

United States, Atlanta Employment contract 95700.00 - 172600.00 USD / Year · Job Posted May 16, 2026
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Job Description

This role manages daily engineering operations to maintain network performance and reliability across switch and field activities. It coordinates and supervises technical staff to ensure compliance with network standards and timely issue resolution. The position involves resource planning, project oversight, and budget management to support operational objectives. Success is measured by network uptime, service level agreement adherence, and effective team development. The work directly impacts customer experience by sustaining optimal network service and supporting cross-departmental collaboration.

Job Responsibility

  • Supervise daily activities of switch and field technicians to meet network reliability and compliance standards
  • Coach and develop direct reports through regular feedback and career development sessions
  • Manage operational expenses and company assets to promote fiscal responsibility and resource efficiency
  • Ensure adherence to safety regulations and lead disaster recovery efforts to maintain network integrity
  • Coordinate projects and vendor activities to achieve market goals and quality assurance
  • Audit and maintain accuracy of operations data in engineering systems to support effective network management
  • Also responsible for other duties/projects as assigned by business management as needed

Requirements

  • Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience
  • 4-7 years Technical experience in telecommunications or mobile switching systems
  • 2-4 years Experience with GSM systems
  • Leadership
  • Process Improvement
  • Microsoft Office
  • At least 18 years of age
  • Legally authorized to work in the United States

What we offer

  • competitive base salary and compensation package
  • annual stock grant
  • employee stock purchase plan
  • 401(k)
  • free year-round money coaches
  • medical, dental and vision insurance
  • flexible spending account
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs
  • annual bonus
  • Corporate Bonus Target 15%
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