Manager, Emerging Account Management Job at MaintainX

Manager, Emerging Account Management

We’re looking for an experienced and motivated sales leader to join our Account ...

Location

United States , Raleigh

Salary:

Not provided

MaintainX

Expiration Date

Until further notice

Requirements

3+ years of experience leading Account Management teams
Experience recruiting, hiring, and developing talented and driven individuals
A track record of success in sales leadership within a SaaS or B2B organization
Experience in a fast-growth environment
Experience in sales in the CMMS industry or B2B SaaS startup is an asset

Job Responsibility

Manage the day-to-day operations of the team
Create and implement processes to make sure the team is operating efficiently and can meet deadlines and goals
Proactively remove obstacles and solve any problems that can prevent the team from reaching their goals
Own people management tasks for direct reports including hiring, onboarding, offboarding, career development and performance management
Identify training and skill development opportunities for direct reports
Provide consistent coaching through 1-1s, pipeline reviews and getting involved on customer calls
Ensure forecasting is accurate and implement measures to accurately report on future pipeline
Implement strategic processes and expand on our outbound sales program in order to help the team achieve their revenue targets
Provide weekly reporting on the success of the team as well as wins, challenges and strategic initiatives

What we offer

Competitive salary and meaningful equity opportunities
Healthcare, dental, and vision coverage
401(k) / RRSP program
Take what you need PTO
A Work Culture where: You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist
We believe in meritocracy, where ideas and effort are publicly celebrated

Manager, Account Management (Payments/Financial Institutions)

As an Account Management Manager for Financial Institutions at Mastercard, you'l...

Location

Sweden , Stockholm

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Extensive experience in sales and key account management
Outstanding influencing, negotiation, and communication skills, especially with senior management
Strong team player with the ability to build relationships
A self-starter who can identify issues before they become problems and proactively resolve them
Demonstrated multi-disciplinary knowledge, including marketing, operations, risk, debit, acquiring, and emerging technologies
Proven ability to develop and successfully implement quantifiable business plans
Good understanding of the Swedish and Nordic payments market and emerging payment innovations
Bachelor's degree or sales experience within a B2B environment is essential
Fluent in Swedish and English
knowledge of other Nordic languages is a plus

Job Responsibility

Shape Mastercard's strategic and tactical direction with the customer
Own the customer's P&L, promoting Mastercard's products and services
Lead the customer in new product innovations
Foster strong relationships between Mastercard and the customer across all operational functions
Develop and implement solutions that enhance revenue generation and mutual profitability
Take charge of administrative and operational issues, including planning and budget/expense management
Contribute to Mastercard's overall business development in Northern Europe

Fulltime

Manager, Technical Account Management

As a Manager of Technical Account Management, you will be responsible for ensuri...

Location

Japan

Salary:

Not provided

Wiz

Expiration Date

Until further notice

Requirements

7+ years of experience as a TAM, Solutions Engineer, or a related customer-facing technical role
3+ years of experience managing technical customer-facing teams
Practical understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred
Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them
Proven track record of mentoring and managing high-performing technical teams
Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization
B.S. in Computer Science, Engineering, or similar field, or equivalent experience
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship

Job Responsibility

Lead, mentor, and motivate a team of TAMs. Provide the team with technical and strategic guidance to ensure delivery of exceptional service to customers in Japan
Collaborate with Operations, Sales, Renewals, and Marketing teams on at scale customer programs to help drive customer retention and growth
Program management account escalations to ensure timeline and well-coordinated resolution
Maintain up-to-date functional and technical knowledge of the Wiz platform, and continuously monitor news related to new & emerging cloud security threats
Help customers make the most of their Wiz investment by pointing them to the right resources
Measure customers’ achievement via a data driven approach and report those both internally and externally
Identify and address technical issues to ensure high levels of customer satisfaction
Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently
Advocate for customer needs across various departments (product management, support, etc.)

Manager, Technology Account Management

The Technology Account Management Manager (TAM) role, focused on external partne...

Location

United States of America , O Fallon

Salary:

106000.00 - 175000.00 USD / Year

Mastercard

Expiration Date

Until further notice

Requirements

Ability to work effectively across all segments of Mastercard and within customers’ organizations, navigating complex, matrixed environments
Extensive knowledge and demonstrated application of customer service principles, financial services operations, and banking industry business practices
Strong ability to understand complex technology concepts and translate them into practical solutions that address business needs and opportunities within the fintech ecosystem
Deep expertise in credit and debit card operations, including issuing, acquiring, and processing, with emphasis on authorization, clearing, settlement, fraud, and risk management
Proven project management and implementation capabilities, with strong technology and operations acumen
Extensive account management experience, supported by exceptional interpersonal, communication, and negotiation skills
Strong analytical, problem‑solving, and strategic planning abilities
Clear, confident, and engaging communicator with the ability to deliver effective stand‑up and executive‑level presentations
Solid understanding of business drivers, technology solutions, market participants, industry best practices, regulatory considerations, Mastercard products and rules, and competitive solutions within the U.S. market
Demonstrated ability to analyze business requirements, develop integrated technical and business solutions, and orchestrate cross‑functional collaboration to deliver measurable results for both Mastercard and customers

Job Responsibility

Support the growth and evolving technology needs of fintech partners, enabling their successful integration into the payments ecosystem
Lead and oversee the successful launch of new financial institutions, enabling their card portfolios for digital wallet acceptance across platforms such as Apple Pay, Google Pay, and other emerging wallet solutions
Coordinate and align annual and ad hoc business planning efforts with customers and internal stakeholders to prioritize strategic, mutually beneficial objectives
Identify and deliver against customer, business, and corporate objectives, opportunities, and commitments
Represent the Voice of the Customer in product development initiatives, platform enhancements, and rule changes
Build, expand, and manage strong operational and technical relationships with key accounts in the market
Oversee Mastercard activities related to the technical design and implementation of customer initiatives, ensuring alignment with both customer and Mastercard requirements
Develop and maintain trusted working relationships with customer executive and decision‑making stakeholders
Identify customer needs and coordinate training, education, and communication related to operational enhancements
Drive customer and internal alignment to ensure compliance with Mastercard technology enhancements and requirements

What we offer

insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement

Fulltime

Senior Manager, Enterprise Account Management

As the Senior Manager, Enterprise Account Management, you will lead the founding...

Location

United States

Salary:

275000.00 - 325000.00 USD / Year

Vanta

Expiration Date

Until further notice

Requirements

5+ years of experience leading quota carrying customer facing teams, preferably Account Management or similar full-life cycle sales function
Demonstrate a history of achieving targets personally and across your team through your leadership and coaching
A passion for team development including the ability to define onboarding and ongoing enablement programs that result in high performance and career growth for your team
Experience managing Mid-Market and Enterprise customers with complex requirements and multiple levels of stakeholders across technical and non-technical roles
A proven track record of establishing executive level relationships, navigating issues and escalations and balancing the needs of both the customer and the business
Strong critical thinking and clear communication skills
Ability to engage effectively across internal teams including Product, Operations, Legal and Customer Success to solve customer and team challenges
Thrive in a fast paced environment and can effectively lead teams through change
Have deep curiosity of emerging technologies and an enthusiasm for cybersecurity
A natural affinity for problem-solving, and an enthusiasm for making a large impact

Job Responsibility

Hire and develop a team of expert AMs and build a team culture of customer value, high performance and accountability
Contribute to the design of the upmarket AM methodology including value delivery, expansion strategies and renewal motions
Define playbooks and coach your team to achieve KPIs including expansion pipeline generation, expansion win rate, gross retention rate and net retention rate across your portfolio of customers
Deliver an accurate weekly forecast for both retention and expansion performance
Drive adoption of key AM competencies including effective portfolio prioritization, account planning, renewal risk management and value-based customer expansion
Develop enablement programs that ensure your team members are experts in Vanta’s products, our space and AM sales skills
Partner closely with cross-functional teams including revenue operations, product, marketing, sales, recruiting and more to represent your customers’ needs and achieve your goals
Thrive in a fast paced startup environment and contribute to transformational change

What we offer

Offers Equity
medical benefits
401(k) plan
other company perk programs
Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
16 weeks fully-paid Parental Leave for all new parents
Health & wellness stipend
Remote workspace, internet, and cellphone stipend
Commuter benefits for team members who report to the SF and NYC office
Family planning benefits

Fulltime

Manager, Technical Account Management

As a Manager of Technical Account Management, you will be responsible for ensuri...

Location

Australia

Salary:

Not provided

Wiz

Expiration Date

Until further notice

Requirements

7+ years of experience as a TAM, Solutions Engineer, or a related customer-facing technical role
3+ years of experience managing technical customer-facing teams
Practical understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred
Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them
Proven track record of mentoring and managing high-performing technical teams
Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization
B.S. in Computer Science, Engineering, or similar field, or equivalent experience
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship

Job Responsibility

Lead, mentor, and motivate a team of TAMs. Provide the team with technical and strategic guidance to ensure delivery of exceptional service to customers in ANZ
Collaborate with Operations, Sales, Renewals, and Marketing teams on at scale customer programs to help drive customer retention and growth
Program management account escalations to ensure timeline and well-coordinated resolution
Maintain up-to-date functional and technical knowledge of the Wiz platform, and continuously monitor news related to new & emerging cloud security threats
Help customers make the most of their Wiz investment by pointing them to the right resources
Measure customers’ achievement via a data driven approach and report those both internally and externally
Identify and address technical issues to ensure high levels of customer satisfaction
Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently
Advocate for customer needs across various departments (product management, support, etc.)

Manager, Market Delivery & Technology Account Management

Mastercard powers economies and empowers people in 200+ countries and territorie...

Location

Netherlands , Amsterdam

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

Bachelor’s degree in engineering, Computer Science, Information Systems, Business, or equivalent experience
Proven experience in payments, financial services, or complex technology delivery
Ability to grasp and clearly communicate complex technical concepts
Strong customer-facing, delivery, and stakeholder management background
Excellent communication, analytical, and problem-solving skills
Solution-driven mindset
Comfortable operating in fast-paced, matrixed environments
Proven experience in strong relationship-management skills
Fluent in Dutch and English, based in the Netherlands

Job Responsibility

Serve as the primary technology point of contact for strategic customers
Build and maintain trusted relationships with strategic customers
Ensure operational, compliance, and optimisation needs are met
Be a trusted advisor, addressing inquiries, concerns and escalations
Own or oversee end to end delivery of onboarding and implementation initiatives
Identify bottlenecks and proactively implement solutions with internal teams
Maintain delivery plans, milestones, and dependencies
Partner with PMO or project managers where applicable
Provide consultative guidance on Mastercard solutions and the payments ecosystem
Translate technical concepts/requirements into business-relevant outcomes

Fulltime

Security Operations Assistant Account Manager

Allied Universal is looking to hire an Assistant Site Manager – Gaithersburg Sec...

Location

United States , Gaithersburg

Salary:

61780.00 - 71780.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

A bachelor’s degree from an accredited institution. An associate degree with additional relevant experience, or substantial directly related experience in lieu of a degree, may be considered
At least 3 years of experience managing employees in a command center, 911 dispatch center, or similar operational environment
At least 3 years of experience in a related field such as security, law enforcement, public safety, corrections, emergency response, detention, social work, or a comparable operational field
Strong computer proficiency, including Microsoft Teams, Word, Excel, PowerPoint, and Outlook
Experience working with security and incident management platforms is preferred, including systems such as AXIS Camera Station, C-Cure 9000, Eptura Visitor Management System, Rave Mobile Safety Suite, and Heliaus Incident Management
Strong leadership, communication, organizational, and problem-solving skills, with the ability to manage multiple priorities and meet deadlines in a 24/7 operational environment
Experience reviewing incidents, managing investigative follow-up, and maintaining accurate, defensible documentation in a high-accountability operational environment
Experience using data, metrics, and reporting tools to monitor operational performance, identify trends, and support leadership decision-making
The ability to be accessible by mobile phone 24/7/265 to support operational needs

Job Responsibility

Support daily 24/7 Command Center operations, including call handling, dispatch, incident triage, incident escalation, system monitoring, and event documentation
Assist in supervising contract security personnel and help ensure appropriate staffing, shift coverage, accountability, and operational continuity across all posts
Support onboarding, on-the-job training, recurrent training, and emergency preparedness exercises for Command Center Operators and security personnel
Help ensure compliance with client and company policies, post orders, SOPs, reporting standards, and other operational requirements
Maintain close coordination with site leadership to ensure timely follow-up, escalation, documentation, and review of security incidents and events
Review reports, logs, duty records, and operational documentation for completeness, accuracy, and compliance
Monitor incident trends, workflow, and performance metrics
prepare reports and recommend process improvements to strengthen service delivery and reduce risk
Assist in coordinating drills, tabletop exercises, and live emergency response exercises, support after-action reporting and continuous improvement
Support scheduling, timekeeping, payroll-related coordination, and other administrative functions as needed

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401 (k)
Eight paid holidays annually
five sick days
four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly
$5,000 incentive upon the achievement of KPIs

Fulltime

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Manager, Emerging Account Management

Job Description

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