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Manager, eHR Strategic Operations. Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work. As a Manager Project Manager at Capital One, you will drive strategy and execute on high priority projects for the company. You will work with smart and passionate people to deliver results that have a direct impact on the company's bottom line. You will take on important and exciting responsibility from day one, working with key stakeholders across the company. You will be challenged to excel and lead alongside the brightest talent in the industry and be rewarded for your achievements. About the Team: As part of the Enterprise Human Resources (eHR) Strategic Operations team, you will partner with product, technology, and HR domain leaders to drive innovative customer experiences and strategic initiatives that create value for Capital One HR.
Job Responsibility
Executive Governance & Decision Support: Drive the 'operating rhythm' of our Enterprise HR leadership team
Strategy Architecture: Support the drafting and evolution of our multi-year HR strategy
Organizational Health & Reporting: Define and own the metrics that matter
High-Stakes Communications: Draft communications for executive forums
Culture Advocacy: Act as a culture-carrier
AI Enablement & Process Innovation: Identify and pilot opportunities to responsibly integrate AI tools into strategic operations workflows
Requirements
Bachelor’s Degree or Military experience
At least 5 years of experience in Strategic Operations, Project Management, Management Consulting, HR Strategy, Chief of Staff role or combination
At least 1 year of experience in roadmap alignment, governance structures, and change management
At least 3 years experience working in a matrixed environment
Nice to have
Exceptional writing and visual storytelling skills
Highly organized with great attention to detail
At least 6 years of Project Management experience
Exceptional communication and collaboration skills
Excellent problem solving and influencing skills
Familiarity with leveraging AI technologies or prompt engineering to enhance operational productivity, analyze qualitative data insights, or streamline project delivery
What we offer
Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits