Manager, Ecommerce Operations Job at Tech Holding

Ecommerce Operations Manager

We are looking for an eCommerce Operations Manager to lead operational performan...

Location

United States , Honolulu

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
At least 5 years of experience in eCommerce, operations, or related business management roles
Minimum of 3 years supporting online marketplace channels, including Amazon and Walmart
Demonstrated success improving operational performance and contributing to revenue growth in a fast-paced setting
Strong analytical capability with experience translating business data into clear insights for senior leadership
Practical experience with eCommerce and operations platforms such as BigCommerce, ShipStation, or Zenventory
Excellent communication and collaboration skills, with a track record of building productive cross-functional partnerships
Proficiency with Microsoft Office applications and inventory or reporting tools, along with strong organization and time management skills

Job Responsibility

Lead operational execution across online sales channels by refining workflows, improving order flow, and increasing overall efficiency
Develop and introduce process enhancements that lower operating costs, shorten delivery timelines, and support business expansion
Work closely with Finance, Sales, Marketing, Production, and Supply Chain teams to coordinate forecasts, inventory priorities, and promotional activity
Manage channel-level demand planning and inventory allocation for direct-to-consumer and marketplace platforms such as Amazon and Walmart
Monitor stock visibility across systems and selling platforms to keep inventory records current and reliable
Address inventory exposure by taking action on shortages, excess supply, aging goods, and products approaching expiration
Oversee inbound logistics, receiving activity, and inventory movement across multiple warehouse locations
Direct cycle counts and full physical inventory reviews, reconcile discrepancies, and partner with Finance to support valuation accuracy and audit preparedness

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Ecommerce Operations Manager

Our client is currently looking to recruit an Ecommerce Operations Manager. The ...

Location

United Kingdom , Durham

Salary:

50000.00 GBP / Year

Blu Digital

Expiration Date

Until further notice

Requirements

proactive and results-driven individual with a proven track record in ecommerce operations
strong ecommerce operations experience
passion for driving business growth

Job Responsibility

strategically manage and oversee the day-to-day operations of the digital commerce business
drive execution to meet the roadmap, financial targets, and KPI commitments
identify and implement improvements to enhance site and customer experiences
plan and program manage sales activities to achieve revenue targets
oversee commercial campaigns such as Holidays, Mother’s Day, Father’s Day, Summer Sales etc.
monitor customer experience (CX) across cart and checkout processes, initiating corrective actions
establish SLAs and ensure visibility across Customer Service, Order Management, Cash to Order, and Logistics operations
establish an operating model across ecommerce sales and value chain partners

Fulltime

Sr. Manager, Ecommerce Platforms & Operations

You'll be our AI-native systems leader for Ecommerce platforms, owning the techn...

Location

United States , Boston

Salary:

164200.00 - 240800.00 USD / Year

SimpliSafe

Expiration Date

Until further notice

Requirements

6+ years of experience in MarTech, analytics, or platform operations, with demonstrated ownership of enterprise marketing/ecommerce platforms
3+ years of people leadership or equivalent technical leadership
Track record owning or architecting a MarTech/analytics stack (event/data layer, CDP, tag management, experimentation/personalization platforms, session replay, or similar tools)
Strong technical skills: proficiency with event instrumentation and tagging (Google Tag Manager), CDPs (Rudderstack or similar), APIs, and data pipelines
fluent with SQL and comfortable working with engineers on data modeling
Experience with mature experimentation and personalization programs preferred
Practical experience designing and operationalizing AI workflows or automation
Proven experience managing vendor relationships, defining platform governance, and implementing SLAs, runbooks, and governance processes
Excellent cross-functional communication and stakeholder management skills — capable of translating technical tradeoffs to business partners and leading collaborative roadmaps
Strong judgment around privacy, data governance, and security requirements (e.g., GDPR/CCPA implications for tracking and personalization)

Job Responsibility

Platform ownership & governance: Own SimpliSafe’s ecommerce platform stack (experimentation/personalization platform, CDP, Google Tag Manager, AI assistant, Microsoft Clarity, and related systems). Define governance, data standards, SLAs, and vendor relationships for each platform
System architecture: Serve as the cross-platform systems architect: design the event/data layer, identity stitching, API integrations, and data flows that enable reliable experimentation, personalization, and analytics
Experimentation enablement: Drive enhancements to the experimentation framework and personalization integrations to increase testing velocity, reduce time-to-launch, and improve experiment quality and learnings
AI workflows & automation: Design, pilot, and scale AI workflows and automation that reduce manual work (experiment setup, analysis, insight generation, prioritization) and responsibly surface AI-driven recommendations to the team
Operational excellence: Implement runbooks, monitoring, cost controls, capacity planning, and performance tracking for platform health and uptime. Own change management and release processes for platform changes
Self-service & tooling: Build intuitive tooling, templates, docs, and training to enable stakeholders to self-serve their work safely and effectively
Leadership & team growth: Hire, coach, and develop the team
set objectives, prioritize work, and model a data-driven, collaborative culture
Measurement & reporting: Define success metrics (experimentation velocity, platform availability, self-service adoption, etc.) and deliver clear dashboards/reports to leadership.

What we offer

Free SimpliSafe system and professional monitoring for your home
Employee Resource Groups (ERGs)
annual bonus program
equity
full range of medical, retirement, and lifestyle benefits.

Fulltime

LATAM eCommerce Sales Operations Manager

Support Mercado Libre and authorized marketplace resellers by managing merchandi...

Location

Argentina , Buenos Aires

Salary:

Not provided

Cricut

Expiration Date

Until further notice

Requirements

BS in Business, Finance, Retail or related field (or equivalent experience)
High grade in MS Excel/Access abilities
1 – 2 years of replenishment experience
Replenishment experience required
Bilingual in English and Spanish/Portuguese, with strong communication skills in both languages
Strong analytical and problem-solving skills
Detail-oriented with excellent organizational abilities
Effective communicator across teams and functions
Self-starter with a proactive, “go-getter” mindset
Strong time management and prioritization skills

Job Responsibility

Support Mercado Libre and authorized marketplace resellers by managing merchandising categories and retailer inventory levels to ensure timely fulfillment and meet sales objectives
Maximize profitability by achieving inventory turn goals and manage the exit of discontinued products
Successfully manage orders and the flow of goods in alignment with customer-specific requirements, including routing guides
Provide reporting on inventory issues and develop detailed resolutions
Collaborate effectively with Sales and Operations teams to drive performance and resolve problems efficiently
Responsible for managing eCommerce operations and sales support across key Latin American markets, including Argentina, Chile, Peru, Colombia, and Ecuador
Communicate with the Sales, Merchandising, and Operations teams to ensure the accurate and timely ordering and transfer of goods to retail partner stores, distribution centers, and eCommerce channels
Partner with the Order Management and EDI teams to ensure purchase orders are processed accurately and on time
Collaborate with the Sales team to support promotional activities, and provide sales and inventory analyses to manage discontinued products, minimize markdowns, and maintain service level goals
Partner with demand planners, wholesale management, sales, merchandising, operations, and product teams to address inventory-related issues and provide actionable solutions

Fulltime

New

Senior Manager, Operations - Marketplace Seller Performance

The Senior Manager, Seller Performance Operations supports the Marketplace organ...

Location

United States , Bentonville

Salary:

90000.00 - 180000.00 USD / Year

Walmart

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area. 1 year’s supervisory experience.

Job Responsibility

Lead a team of supervisors/team leaders and their associates who handle inbound and outbound interactions related to seller performance issues, policy actions, and seller performance escalations
Ensure timely, accurate, and empathetic support that reinforces policy adherence while enabling sellers to operate successfully
Monitor real-time performance across call queues and case-based workflows, adjusting resources as needed for service-level adherence
Partner with Workforce Management (WFM) and capacity planning teams to align staffing with forecasted demand and operational goals
Execute and reinforce operational processes, tools, and controls that support high-quality outcomes across diverse seller performance workflows
Promote consistency in policy interpretation and application to ensure reliable, customer-centered decision-making
Identify operational gaps and recommend enhancements that improve accuracy, efficiency, and scalability
Stay current on Marketplace seller performance trends, identifying patterns and raising emerging issues that may influence policy, tooling, or operational procedures
Collaborate with analytics, product, policy, and compliance partners to share insights and support continuous improvement
Coach and develop front-line leaders to elevate performance, operational excellence, and engagement across the team

What we offer

Medical, vision and dental coverage
401(k), stock purchase and company-paid life insurance
PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement
Live Better U education benefit program
annual or quarterly performance bonuses
stock

Fulltime

Growth Manager - Ecommerce Marketplace

As our Marketplace Seller Success Manager, you will own the end-to-end performan...

Location

United Kingdom , England

Salary:

Not provided

Reach plc

Expiration Date

Until further notice

Requirements

Highly proficient in Google Sheets for complex data manipulation and analysis, as well as Google Slides or PowerPoint for high-stakes stakeholder presentations
experience identifying revenue-driving opportunities such as Retail Media
firm grasp of marketplace regulatory standards, including tax, safety, and SLA compliance
navigating platforms like Mirakl or Shopify should be second nature
ability to use performance analytics to diagnose gaps and identify commercial trends
exceptional communication for managing B2B relationships and mediating disputes with a professional, camera-on presence
collaborative worker who thrives at pace
imagination to create new retail opportunities
determination to hit growth targets while keeping the customer at the heart of every decision
experience within a large-scale commercial publishing or digital media ecosystem is also highly desirable

Job Responsibility

Oversee post-onboarding development by maintaining and reviewing structured Joint Business Plans (JBPs) to drive sustainable growth and tier progression on a monthly basis
Drive incremental revenue by identifying, packaging, and monetising seller-facing opportunities across retail media, data, and other commercial initiatives
Develop strategies for channel optimisation and seller retention while continuously refining the seller playbook and training materials to streamline operations
Supply the Trading team with weekly and monthly seller offers at the SKU level
Lead seller negotiations to enhance pricing, margin, funding, or exclusivity
Own and Lead all seller communications regarding seasonal campaigns promotions as well as including service messaging
Monitor performance to ensure strict compliance with marketplace policies, SLAs, and regulatory standards, including tax and safety
Collaborate with sellers to optimise product listings for 'Retail Readiness'
Conduct regular reviews to identify underperforming sellers for either structured recovery plans or offboarding
Use performance analytics to identify growth opportunities or gaps

What we offer

25 days' holiday (plus bank holidays), as well as an extra day after you've been with us for three, five and 10 years
scheme to help you buy extra holiday
An extra day's paid leave each year to volunteer
Big moment day - an extra day’s paid leave for a moment that matters to you
Bonus scheme
Help saving for your retirement - company pension contributions matched up to 6%
Supportive and progressive people policies including enhanced family leave
A healthcare cash plan
Car lease scheme
Wellbeing support including a 24/7 assistance programme

Fulltime

Merchant Operations Manager, Communications & Engagement

As the Merchant Operations Manager, Communications & Engagement, you will play a...

Location

Taiwan , Taipei City

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in communications, public relations, marketing, program management, or operations
Experience in eCommerce, technology platforms, or merchant-facing roles is preferred
Strong written and verbal communication skills, with the ability to craft clear, engaging messaging and ensure consistency across multiple communication channels
Proven ability to manage multiple initiatives simultaneously, with strong attention to detail and a track record of delivering high-quality work in a fast-paced environment
Experience working cross-functionally and coordinating with multiple stakeholders to drive alignment and ensure smooth execution of initiatives
You must be fluent in Mandarin and English (reading, writing, and speaking).

Job Responsibility

Manage the development and execution of merchant communication plans, ensuring alignment with business objectives and resonance with merchant partners
Monitor communication channel performance and cost efficiency, providing regular reporting and supporting optimization efforts
Partner with the team to ensure communication content (e.g., copy, visuals, formats) is engaging, effective, and aligned with brand guidelines
Own the planning and work with the team on execution of merchant engagement initiatives, including online and offline events, to strengthen relationships and enhance brand presence
Coordinate with external hardware stakeholders to ensure smooth operations and a seamless merchant experience
Manage industry partnerships to deliver additional value and benefits to merchant partners
Collaborate closely with cross-functional teams (Operations, Commercial, PR, Legal, Marketing, etc.) to ensure alignment, information accuracy, and successful execution of initiatives
Stay informed on market trends and identify opportunities to improve communication and engagement strategies
Propose and support new ideas and initiatives to enhance the overall merchant experience
Lead and coach a team of two, ensuring clear prioritization, high-quality delivery, and team development.

Fulltime

Client Solutions Manager - eCommerce

The Client Solutions Manager for Meta's Global Business Group team partners with...

Location

Spain , Madrid

Salary:

Not provided

Select Country

Manager, Ecommerce Operations

Job Description

Job Responsibility

Requirements

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