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We are seeking an experienced Manager, Drug Testing to lead the setup, administration, and ongoing support of workplace drug testing programs for new and existing clients.
Job Responsibility:
Manage client implementation, account setup, billing coordination, and training
Serve as a key contact for clients, labs, collection sites, and the Medical Review Officer (MRO)
Oversee drug testing operations, reporting, and compliance with DOT and workplace testing regulations
Ensure timely and accurate processing of test results and client communications
Maintain quality assurance processes, audits, and reporting
Coordinate client education, orientation, and supervisor/employee training
Support provider network management for laboratories and collection sites
Assist with financial reporting, reconciliations, budgets, and operational goals
Requirements:
Bachelor’s degree in a related field
2–5 years of experience in drug testing, occupational health, toxicology, or related medical environment
2+ years of supervisory or management experience
Knowledge of DOT drug and alcohol regulations and workplace testing programs
Experience with billing, budgeting, and operational reporting
Strong Microsoft Office skills, including Excel, Word, and PowerPoint
Experience with drug testing systems such as I3Screen or similar platforms preferred
C-SAPA and MRO-A certifications preferred
Nice to have:
Experience with drug testing systems such as I3Screen or similar platforms preferred