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The Distribution Center Operations Manager leads and oversees day-to-day operations within designated areas of the distribution center. This role is responsible for designing and implementing operational programs that drive efficiency, ensure regulatory compliance, and deliver exceptional service to stores, customers, and patients. The Operations Manager will play a key role in achieving profit, expense, and performance targets, while fostering a culture of continuous improvement, safety, and employee engagement.
Job Responsibility:
Develops tactical and operational plans to achieve the Distribution Center Operations area's goals, and communicates plans to managers, supervisors, and individual contributors
Ensures team compliance with policies and procedures to achieve the organization's Distribution Center Operations goals and objectives
Administers strategy to achieve performance expectations and financial metrics
Coordinates deliverable timelines, accountability, and action steps for completion
Advises with managers on recommendations to improve operational efficiency
Allocates resources to ensure timely, secure, and accurate deliveries of products and services
Analyzes areas of opportunities within the distribution center to identify best-in-class solutions
Manages operational aspects of the team (e.g., budget, performance, and compliance), and implements workforce and succession plans to meet business needs
Requirements:
Minimum 5 years of progressive work experience in warehouse or distribution center operations
Minimum 5 years of experience directly managing large teams (50-100)
Experience in a retail distribution environment
Experience with Warehouse Management Systems (WMS)
Verifiable High School Diploma or GED
Nice to have:
Bilingual – English/Spanish
Exposure to supply chain management and cross-dock operations
Background in employee mentorship, engagement, and development planning
Familiarity with LEAN principles or Six Sigma methodology
Proven leadership in high-volume, fast-paced environments
Proficient in planning, execution, and delivery of operational strategies
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching