CrawlJobs Logo

Manager, Digital & Technology Transformation Reservations, APEC

https://www.marriott.com Logo

Marriott Bonvoy

Location Icon

Location:
Singapore , Singapore

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Manager, Digital + Tech Transformation Reservations, APEC plays a critical role in Marriott’s Digital and Technology Transformation, reporting to the Director, Revenue Strategy & Reservations Field Support, APEC with a dotted line to the Senior Director, Commerce Support, Business Transformation Office, APEC+GC. This role will provide a bridge between current and future hotel reservations, guiding deploying hotels on the new systems and business processes that support the commercial hotel strategy to ensure a smooth transition and cutover. This role combines deep expertise in hotel reservations (group and transient), with training delivery skills, ensuring that property teams are fully prepared to optimize EMPOWER ResApp, Opera Cloud PMS, and Sales & Catering functionality and drive hotel performance from day one.

Job Responsibility:

  • Contribute to end-to-end business process validation testing for the discipline
  • Validate business processes across the full lifecycle of the guest journey
  • Collaborate with relevant stakeholders in commercial service and other discipline teams
  • Support validation of Land-It tasks and other items to ensure deployment readiness
  • Align required changes with relevant stakeholders
  • Partner with Learning and Development (L&D) to ensure property associates receive training assignments, resources, and system access
  • Lead interactive reservations management workshops and webinars (virtual and/or in-person) for property teams
  • Guide participants through practical exercises, knowledge checks, and system demonstrations
  • Adapt facilitation style to accommodate diverse learning needs and property types
  • Act as the SME for property Reservations associates, providing timely responses to property questions and triaging challenges
  • Work closely with Implementation Managers (IMs) during deployment, focusing on critical task validation and knowledge transfer
  • Assist with Command Center operations during the Launch phase, ensuring operational queries and support tickets are resolved promptly
  • Continue supporting IMs and discipline teams throughout the Stabilization phase
  • Act as a trusted advisor to property revenue teams and deployment teams
  • Communicate complex system concepts in clear, actionable terms
  • Collaboration across other SMEs (including Operations, Revenue Management, Group, Sales, Events, Finance, and IT)
  • Gather feedback from early adopters and share insights on improving future workshops and deployment processes
  • Foster a collaborative, supportive learning environment
  • Utilize and continuously refine workshop facilitation materials, participant guides, and job aids
  • Stay current on EMPOWER ResApp and EMPOWER GXP enhancements and training methodologies
  • Contribute to the development of new learning content and process documentation
  • Perform other duties as needed

Requirements:

  • 4+ years of progressive experience in reservations
  • At least 1 year in a leadership or SME role
  • Demonstrated experience designing and delivering training or workshops to adult learners
  • Deep knowledge of EMPOWER ResApp and PMS
  • Good analytical, organizational, and communication skills
  • Ability to travel as needed for workshop delivery
  • Deep understanding of Marriott’s current reservations systems and processes, Marriott Bonvoy Loyalty Program, including EMPOWER ResApp
  • Good knowledge of current Opera PMS, Sales & Catering (including CI/TY and SFAWeb/GPO)
  • Ability to quickly learn and build expertise in new systems and processes
  • Ability to interpret commercial and operational requirements and translate them into system workflows
  • Good knowledge of revenue management, sales, events, catering, rooms operations and commercial processes within hotels
  • Ability to support hotels and commercial teams through complex system and process changes
  • Experience in training, stakeholder communication, and change enablement strategies
  • Good influencing skills with ability to align cross functional teams
  • Analytical thinker with strong root cause analysis skills and structured risk mitigation approach
  • Comfortable operating in fast paced, ambiguous environments
  • Strong judgment to prioritize effectively and manage competing demands
  • Ability to build strong relationships with continent discipline teams and hotel teams
  • Collaborative mindset focused on shared outcomes and continuous improvement
  • Exceptional verbal, written, and presentation skills tailored to both operational and executive audiences
  • Ability to simplify complex concepts and provide clear direction
  • Confident facilitator of workshops, discussions, and rapid problem-solving sessions
  • Effective in dynamic deployment environments with competing priorities
  • Resilient under pressure, maintaining a positive, proactive approach
  • Strong sense of ownership and drive for operational excellence

Nice to have:

  • Experience with large-scale system deployments or property conversions
  • Experience in adult learning, instructional design, or facilitation
  • Change management or project management credentials
  • Collaborative, adaptable, and solutions-oriented mindset

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Icon
Marriott Bonvoy - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
Premium job offers
Unlock 29494 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Manager, Digital & Technology Transformation Reservations, APEC

Manager, Digital & Technology Transformation Revenue Management & Reservations, Apec

The Manager, Digital + Tech Transformation Revenue Management & Reservations, AP...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of progressive experience in reservations, with at least 1 year in a leadership or SME role
  • Demonstrated experience designing and delivering training or workshops to adult learners
  • Deep knowledge of EMPOWER ResApp and PMS
  • Good analytical, organizational, and communication skills
  • Ability to travel as needed for workshop delivery
Job Responsibility
Job Responsibility
  • Contribute to end-to-end business process validation testing
  • Validate business processes across the full lifecycle of the guest journey
  • Support validation of Land-It tasks and other items to ensure deployment readiness
  • Partner with Learning and Development to ensure property associates receive training assignments
  • Lead interactive reservations management workshops and webinars
  • Guide participants through practical exercises, knowledge checks, and system demonstrations
  • Act as SME for property Reservations associates
  • Work closely with Implementation Managers during deployment
  • Assist with Command Center operations during the Launch phase
  • Continue supporting IMs and discipline teams throughout the Stabilization phase
  • Fulltime
Read More
Arrow Right
New

Early Years Educators

Are you looking for a work life balance in early years education? Newly qualifie...
Location
Location
Australia , Townsville
Salary
Salary:
37.24 - 60.10 AUD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
May 27, 2026
Flip Icon
Requirements
Requirements
  • Qualified Cert 3 Early Childhood Education and Care, Diploma or Bachelor
  • Transport or access to public transport and a willingness to travel to different locations around your area
  • Motivation to work with children to implement quality, engaging, and activity-based programs
  • An understanding of the Early Learning Framework
  • Australian work rights and a willingness to gain your Working With Children Card
What we offer
What we offer
  • Plus super and bonuses
  • Flexible hours
  • Access to pay when you need it as you earn it
  • Choose when and how you work via app
  • ECEC retention payment for shifts at approved centres
  • Awesome discounts on petrol, groceries, food delivery, entertainment and more
  • Parttime
Read More
Arrow Right
New

Service Technician - Windows & Doors

We are seeking a qualified Service Technician to work collaboratively with our W...
Location
Location
United States , Albuquerque
Salary
Salary:
25.00 - 30.00 USD / Hour
spi-ind.com Logo
Sierra Pacific Industries
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Valid driver's license and clean DMV record is required
  • CDL/Class A license is a plus, must be able to drive a manual transmission vehicle
  • We seek reliable, self-motivated individuals with good communication skills
  • Excellent problem-solving skills and the ability to work independently
  • Qualified applicants should live in the Albuquerque, New Mexico area
Job Responsibility
Job Responsibility
  • Diagnose and perform field repairs and provide excellent service levels
  • This is a physical job that requires lifting, pushing/pulling, and climbing on ladders
  • Perform AAMA-certified window and door installations
  • Comply with all company safety policies and procedures
  • Company will provide a service van, tools, and training
  • Meet or exceed customer's expectations
  • Overnight travel may be required
What we offer
What we offer
  • Up to $1,500 hiring bonus
  • Excellent low-cost health benefits
  • Retirement plan with employer-paid contributions
  • Paid vacation and 10 holidays
  • Full Health Benefits Plan (including medical, dental, and vision) with low-cost premiums
  • 401(k) with Company Match
  • additional Retirement Contributions
  • company-paid Life Insurance
  • Fulltime
Read More
Arrow Right
New

Oshc Assistants

Are you looking for a work life balance working with children? Newly qualified o...
Location
Location
Australia , Cairns
Salary
Salary:
37.24 - 60.10 AUD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
May 28, 2026
Flip Icon
Requirements
Requirements
  • No qualification needed but experience working with children essential
  • A Diploma or Cert 3 in early years, education support or school aged studies desirable
  • Studying in any of these
  • Willingness to travel in your local area
  • Able to implement quality, engaging programs
  • An understanding of the My Time Our Place framework
  • Work rights in Australia
  • A working with children card or ability to get one
What we offer
What we offer
  • Flexible hours
  • ECEC retention payment for shifts at approved centres
  • Awesome discounts for all our working casuals on petrol, groceries, food delivery, entertainment and more
  • Access to pay when they need it, as they earn it
  • Training
  • Income
  • Support
  • Bonus
  • Parttime
Read More
Arrow Right
New

Pharmacy Intern

You’ve invested a lot of time and energy in your education. Now you want the cha...
Location
Location
United States , Wood River
Salary
Salary:
18.00 - 19.75 USD / Hour
https://www.cvshealth.com/ Logo
CVS Health
Expiration Date
May 25, 2026
Flip Icon
Requirements
Requirements
  • Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy
  • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus: Ability to concentrate on a task over a period of time
  • Ability to pivot quickly from one task to another to meet patient and business needs
  • Ability to confirm prescription information and label accuracy, ensuring patient safety
  • Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
  • Notice and understand patients’ reactions, and respond appropriately
  • Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues
Job Responsibility
Job Responsibility
  • Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health
  • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
  • Contributing to positive patient experiences showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
  • keeping patients healthy by offering immunizations and other services at the register and over the phone
  • and demonstrating compassionate care by solving or escalating patient problems
  • Offering to counsel, fielding medical questions, and soliciting information on a patient’s medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist
  • Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation
  • Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
What we offer
What we offer
  • dental
  • vision
  • wellness resources
  • employee discounts
  • access to certain voluntary benefits
  • other programs
  • Parttime
!
Read More
Arrow Right
New

Early Years Educators

Are you looking for a work life balance in early years education? Newly qualifie...
Location
Location
Australia , Brisbane
Salary
Salary:
37.24 - 60.10 AUD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
May 27, 2026
Flip Icon
Requirements
Requirements
  • Qualified or working toward your Certificate III in Early Childhood Education and Care, Diploma or Bachelor
  • Transport or access to Public transport and a willingness to travel to different locations around your area
  • Motivation to work with children to implement quality, engaging, and activity-based programs
  • An understanding of the Early Learning Framework
  • Australian work rights and a willingness to gain your Working With Children Card
Job Responsibility
Job Responsibility
  • Implement quality, engaging, and activity-based programs
What we offer
What we offer
  • Access to their pay when they need it, as they earn it
  • Choose when and how you work, managing your schedule via our app
  • ECEC retention payment for shifts at approved centres
  • Awesome discounts for all our working casuals on petrol, groceries, food delivery, entertainment and more
  • Fulltime
Read More
Arrow Right
New

Machine Operator

Summary/Objective: Responsible for assisting the molding team. This team member ...
Location
Location
United States , Bensenville
Salary
Salary:
19.50 USD / Hour
snydernet.com Logo
Snyder Industries Inc
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience with plastics manufacturing, injection molding or blow molding – preferred, not required
  • High school diploma or GED
Job Responsibility
Job Responsibility
  • Assisting the molding team
  • Support the shift lead
  • Understand basic operation of ovens
  • Participate in all quality testing procedures on product
  • Understand and follow all standard operating procedures to ensure quality products are produced in a safe and efficient manner
  • Report all errors in product line using Non-Conformance Report (NCR)
  • Assist in identifying root causes of issues and eliminate quality problems
  • Maintain the work area and equipment in a clean and orderly condition and follow prescribed safety regulations
  • Perform and retain a series of operations correctly and consistently
  • Captures and understands build procedures
  • Fulltime
Read More
Arrow Right
New

Equipment Operator

At Sierra Pacific Industries, we understand our greatest strength is the people ...
Location
Location
United States , Quincy
Salary
Salary:
35.43 USD / Hour
spi-ind.com Logo
Sierra Pacific Industries
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2 years’ prior loader operating experience preferred
  • proven ability to recognize and sort logs by species
  • all applicants must be at least age 18
Job Responsibility
Job Responsibility
  • Operate frontend loader to load/unload log trucks
  • sort logs by species and feed logs to the sawmill
  • climb ladders on heavy equipment and operate machinery
  • learn to operate chipper, heel boom loader, and plow snow with the loader in the winter
  • the work is fast-paced and can, at times, be demanding
  • repetitive lifting and working in both hot and cold work environments
  • work may consist of various shifts, with some overtime and weekend work during busy production times
What we offer
What we offer
  • Up to $1,500 hiring bonus
  • excellent low-cost health benefits
  • retirement plan with employer-paid contributions
  • paid vacation and 10 holidays
  • full health benefits plan (including medical, dental, and vision) with low-cost premiums
  • 401(k) with company match
  • additional retirement contributions
  • company-paid life insurance
  • Fulltime
Read More
Arrow Right