CrawlJobs Logo

Manager, Digital & Technology Transformation Reservations, APEC

https://www.marriott.com Logo

Marriott Bonvoy

Location Icon

Location:
Singapore , Singapore

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Manager, Digital + Tech Transformation Reservations, APEC plays a critical role in Marriott’s Digital and Technology Transformation, reporting to the Director, Revenue Strategy & Reservations Field Support, APEC with a dotted line to the Senior Director, Commerce Support, Business Transformation Office, APEC+GC. This role will provide a bridge between current and future hotel reservations, guiding deploying hotels on the new systems and business processes that support the commercial hotel strategy to ensure a smooth transition and cutover. This role combines deep expertise in hotel reservations (group and transient), with training delivery skills, ensuring that property teams are fully prepared to optimize EMPOWER ResApp, Opera Cloud PMS, and Sales & Catering functionality and drive hotel performance from day one.

Job Responsibility:

  • Contribute to end-to-end business process validation testing for the discipline
  • Validate business processes across the full lifecycle of the guest journey
  • Collaborate with relevant stakeholders in commercial service and other discipline teams
  • Support validation of Land-It tasks and other items to ensure deployment readiness
  • Align required changes with relevant stakeholders
  • Partner with Learning and Development (L&D) to ensure property associates receive training assignments, resources, and system access
  • Lead interactive reservations management workshops and webinars (virtual and/or in-person) for property teams
  • Guide participants through practical exercises, knowledge checks, and system demonstrations
  • Adapt facilitation style to accommodate diverse learning needs and property types
  • Act as the SME for property Reservations associates, providing timely responses to property questions and triaging challenges
  • Work closely with Implementation Managers (IMs) during deployment, focusing on critical task validation and knowledge transfer
  • Assist with Command Center operations during the Launch phase, ensuring operational queries and support tickets are resolved promptly
  • Continue supporting IMs and discipline teams throughout the Stabilization phase
  • Act as a trusted advisor to property revenue teams and deployment teams
  • Communicate complex system concepts in clear, actionable terms
  • Collaboration across other SMEs (including Operations, Revenue Management, Group, Sales, Events, Finance, and IT)
  • Gather feedback from early adopters and share insights on improving future workshops and deployment processes
  • Foster a collaborative, supportive learning environment
  • Utilize and continuously refine workshop facilitation materials, participant guides, and job aids
  • Stay current on EMPOWER ResApp and EMPOWER GXP enhancements and training methodologies
  • Contribute to the development of new learning content and process documentation
  • Perform other duties as needed

Requirements:

  • 4+ years of progressive experience in reservations
  • At least 1 year in a leadership or SME role
  • Demonstrated experience designing and delivering training or workshops to adult learners
  • Deep knowledge of EMPOWER ResApp and PMS
  • Good analytical, organizational, and communication skills
  • Ability to travel as needed for workshop delivery
  • Deep understanding of Marriott’s current reservations systems and processes, Marriott Bonvoy Loyalty Program, including EMPOWER ResApp
  • Good knowledge of current Opera PMS, Sales & Catering (including CI/TY and SFAWeb/GPO)
  • Ability to quickly learn and build expertise in new systems and processes
  • Ability to interpret commercial and operational requirements and translate them into system workflows
  • Good knowledge of revenue management, sales, events, catering, rooms operations and commercial processes within hotels
  • Ability to support hotels and commercial teams through complex system and process changes
  • Experience in training, stakeholder communication, and change enablement strategies
  • Good influencing skills with ability to align cross functional teams
  • Analytical thinker with strong root cause analysis skills and structured risk mitigation approach
  • Comfortable operating in fast paced, ambiguous environments
  • Strong judgment to prioritize effectively and manage competing demands
  • Ability to build strong relationships with continent discipline teams and hotel teams
  • Collaborative mindset focused on shared outcomes and continuous improvement
  • Exceptional verbal, written, and presentation skills tailored to both operational and executive audiences
  • Ability to simplify complex concepts and provide clear direction
  • Confident facilitator of workshops, discussions, and rapid problem-solving sessions
  • Effective in dynamic deployment environments with competing priorities
  • Resilient under pressure, maintaining a positive, proactive approach
  • Strong sense of ownership and drive for operational excellence

Nice to have:

  • Experience with large-scale system deployments or property conversions
  • Experience in adult learning, instructional design, or facilitation
  • Change management or project management credentials
  • Collaborative, adaptable, and solutions-oriented mindset

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Icon
Marriott Bonvoy - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
+ Unlock 29494 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Manager, Digital & Technology Transformation Reservations, APEC

Manager, Digital & Technology Transformation Revenue Management & Reservations, Apec

The Manager, Digital + Tech Transformation Revenue Management & Reservations, AP...
Location
Location
Singapore , Singapore
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of progressive experience in reservations, with at least 1 year in a leadership or SME role
  • Demonstrated experience designing and delivering training or workshops to adult learners
  • Deep knowledge of EMPOWER ResApp and PMS
  • Good analytical, organizational, and communication skills
  • Ability to travel as needed for workshop delivery
Job Responsibility
Job Responsibility
  • Contribute to end-to-end business process validation testing
  • Validate business processes across the full lifecycle of the guest journey
  • Support validation of Land-It tasks and other items to ensure deployment readiness
  • Partner with Learning and Development to ensure property associates receive training assignments
  • Lead interactive reservations management workshops and webinars
  • Guide participants through practical exercises, knowledge checks, and system demonstrations
  • Act as SME for property Reservations associates
  • Work closely with Implementation Managers during deployment
  • Assist with Command Center operations during the Launch phase
  • Continue supporting IMs and discipline teams throughout the Stabilization phase
  • Fulltime
Read More
Arrow Right
New

Manufacturing- XT Module Assembly Engineer- Linkou

ASML’s XT platform represents one of the most advanced lithography systems in th...
Location
Location
Taiwan , Linkou
Salary
Salary:
Not provided
asml.com Logo
ASML
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Science / Engineering bachelor/master degree
  • Assembler : None is acceptable, 3 years working experience as plus
  • Repeating by implementing learning from previous issues
  • Shows capability to assemble /repair things like bicycle, LEGO(complex), motor mechanics...etc.
  • Shows responsibility for the results in his/her part of the competence or process
  • Shows quality mindset on finished products
  • Is able and flexible to adapt production changes
  • Is able to prevent technical disturbances from repeating by implementing learning from previous issues
  • Is able to think and act within general policies across department levels
  • Good in English
Job Responsibility
Job Responsibility
  • Assemble XT module and parts meeting internal and external customer expectation on quality and delivery in an ergo friendly environment
  • Following the technical drawing and procedures to assemble and adjust module and parts
  • Improve current process flow and product output quality when experienced
  • Fulltime
Read More
Arrow Right
New

Behaviour & Wellbeing Mentor

We are recruiting for a resilient and compassionate Behaviour & Wellbeing Mentor...
Location
Location
United Kingdom , Weston-Super-Mare
Salary
Salary:
90.00 - 130.00 GBP / Day
affinityworkforce.com Logo
AFFINITY WORKFORCE
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience working with young people with SEMH, SEND or challenging behaviour
  • Calm, patient and confident when managing complex or high-pressure situations
  • Can build strong, professional relationships quickly
  • Proactive, adaptable and able to work independently
  • Passionate about supporting young people to achieve positive outcomes
  • A full UK driving licence is essential
Job Responsibility
Job Responsibility
  • Provide 1:1 and small group mentoring to students with behavioural and emotional needs
  • Build strong, trusting relationships to support engagement, wellbeing and personal development
  • Act as a positive role model, promoting confidence, resilience and independence
  • Support students in accessing education both in and outside of the classroom
  • Support the implementation of individual behaviour and wellbeing plans
  • Use calm and consistent strategies to manage and de-escalate challenging behaviour
  • Deliver targeted interventions to develop emotional regulation, coping strategies and social skills
  • Monitor and report on student progress and wellbeing
  • Deliver outreach support in the local community, alternative provisions or mainstream settings
  • Travel regularly to provide off-site mentoring and intervention sessions
What we offer
What we offer
  • Make a meaningful difference to the lives of young people
  • Work across both in-school and outreach environments
  • Be part of a supportive and experienced team
  • Gain valuable experience within a specialist SEMH setting
  • Access ongoing training and development opportunities
  • Fulltime
Read More
Arrow Right
New

Hmi Apps Manager

Location
Location
South Korea , Hwasung
Salary
Salary:
Not provided
asml.com Logo
ASML
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Above BS degree in Physical Sciences, Optics, Electrical Engineering, Chemical Engineering, Materials Science, Mathematics etc.
  • More than 15 years of working experiences in semiconductor industry related field
  • Engineering experience on defect inspection and metrology is preferred
  • Experience of project management and marketing strategy setup and execution
  • Experience in experiences leading and motivating the team to achieve performance goals
Job Responsibility
Job Responsibility
  • Accumulate knowledge supported by a worldwide applications & HMI headquarters’ network, combined with analytical skills to analyze and identify opportunities for HMI systems optimizations towards improving customer’s on-product performance
  • Leverage powers of investigation and communication, driven by a determination to never give up, you’ll enhance/improve HMI eBeam products utilization
  • Work in close collaboration with the customer, and connect to the introduction of a new technology node for high volume manufacturing
  • Propose application product improvements to cover a wide variety of solutions concerning process root cause analysis, recipe set-up and usage, choices in process control strategies, inspection/metrology and design as well optimization
  • Grow into a role where you can represent ASML/HMI Applications as an expert in the field and get recognition of this by the customer
  • Work closely with customers and sensitive customer data, a high level of integrity is required for securing confidentiality, while at the same time being able to translate customer issues into problem statements for ASML/HMI
  • Lead Korea Samsung Applications Engineering team currently based in 2 locations in Korea ( (Hwaseong, Giheung and Pyeongtaek)
  • Collaborate with CT, BDM, Marketing and Field Service teams to provide value to the customer
  • Setup recipes on the e-Beam inspection tools at customer site if required
  • Support product evaluations, joint development work and customer demos
  • Fulltime
Read More
Arrow Right
New

Assistant Food and Beverage Operations Manager - Members Beach Club

At Marriott International, we are dedicated to being an equal opportunity employ...
Location
Location
United States , Sarasota
Salary
Salary:
25.77 - 31.73 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 3 years experience in the food and beverage, culinary, or related professional area.
  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 1 year experience in the food and beverage, culinary, or related professional area.
Job Responsibility
Job Responsibility
  • Assists with supervising food and beverage/culinary daily operations
  • Ensuring guest and employee satisfaction while maintaining the operating budget
  • Ensuring standards and legal obligations are followed
  • Assists in the ordering of F&B supplies, cleaning supplies and uniforms
  • Supervises daily F&B shift operation and ensures compliance with all F&B policies, standards and procedures
  • Supports and supervises an effective monthly self inspection program
  • Operates all department equipment as necessary and reports malfunction
  • Supervises staffing levels to ensure that guest service, operational needs, and financial objective are met
  • Encourages and builds mutual trust, respect, and cooperation among team members
  • Develops specific goals and plans to prioritize, organize, and accomplish your work
What we offer
What we offer
  • Bonus Eligible
  • Fulltime
Read More
Arrow Right
New

Solar PV Tech Engineer

The Solar PV Technology Engineer is responsible for providing technical support ...
Location
Location
United States , Houston
Salary
Salary:
Not provided
https://www.edp.com Logo
EDP
Expiration Date
May 28, 2026
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Industrial Engineering or a related technical field
  • 5+ years in the Solar PV energy sector
  • Working knowledge of the Solar Industry from a manufacturing or construction standpoint
  • Knowledge of the PV technology (PV cells and modules, structure and trackers, inverters, BoS)
  • Knowledge of solar PV design and assessment software tools (PVSyst, Helios3D, etc.)
  • Understanding of Microsoft products and/or complementing products
  • Competency in Analytical Problem Solving, Strong Communication, Customer/Partner Relationships, and Technology Expertise
  • Ability to perform duties in a collaborative and multi-national working environment
  • High attention to detail
  • Ability to quickly come up to speed on all technical and commercial subjects related to renewable projects
Job Responsibility
Job Responsibility
  • Monitor PV technology trends, market developments, and cost dynamics to inform equipment strategy and ensure competitiveness, bankability, and performance
  • Develop and maintain technical standards, specifications, and technology roadmaps for PV modules and key plant equipment
  • Support engineering, project development, and M&A activities through technical due diligence, risk assessment, and technology evaluation
  • Lead supplier technical qualification, homologation, and ongoing engagement, ensuring compliance with quality, manufacturing, and technical requirements
  • Provide technical input across development, FEED, detailed design, and procurement phases to optimize LCOE, reliability, and lifecycle performance
  • Support BoS design, RFP processes, and proposal evaluations, identifying risks and optimization opportunities
  • Assist construction and commissioning teams in resolving complex technical issues and participate in FAT/SAT activities
  • Analyze operational performance and failures, applying root cause analysis and driving continuous improvement into future designs and standards
  • Promote standardization across projects while ensuring flexibility for project-specific requirements
  • Ensure compliance with company policies on safety, quality, and environmental standards
  • Fulltime
Read More
Arrow Right
New

Iis Platforms Facilities Manager

As the IIS Platforms Facilities Manager, you will play a critical role in leadin...
Location
Location
Australia , Canberra
Salary
Salary:
135571.00 - 158863.00 AUD / Year
https://www.csiro.au/ Logo
CSIRO
Expiration Date
June 02, 2026
Flip Icon
Requirements
Requirements
  • A degree (or equivalent experience), in conjunction with demonstrated achievement in senior advisory and managerial roles in information technology, management, governance and or enterprise applications, infrastructure, and solutions delivery.
  • Demonstrated leadership of customer orientated, large scale and complex Information Management & Technology service delivery and operations in one or more of the following: infrastructure services, application delivery, service support, and digital transformation.
  • Demonstrated ability to drive a culture of customer focus and performance improvement through the leadership of geographically dispersed/remote teams, and a record of strong leadership that has contributed to or defined policy direction and strategy.
  • A solid track record in leading major technology implementation projects, procurements, and transition to support and management.
  • Proven ability to foster and maintain effective cross organisational relationships, to ensure alignment between customer needs and operational delivery.
Job Responsibility
Job Responsibility
  • Lead, manage and mentor a team of IMT Facilities and Data Centre (DC) Operations Specialists.
  • Align Data Centre operations with organisational goals and IMT strategies.
  • Oversee the implementation of Projects and Minor works packages that provide service improvements to IMT Facilities & DC’s, working closely with CSIRO RU’s, Vendors & 3rd party contractors. This includes scheduling and budgets.
  • Ensure Data Centre Infrastructure Management (DCIM) monitoring tools are configured and fully functional to track system performance and issues proactively.
  • Develop and maintain DC Specifications and Documentation to ensure overall consistency and reliability is maintained within the IMT Facilities & DC space.
  • Implement physical security measures to protect IMT data and equipment.
  • Oversee change management processes to minimise disruption during scheduled IMT Facilities & DC maintenance, upgrades and migrations.
What we offer
What we offer
  • 15.4% superannuation
  • flexible work arrangements
  • leave entitlements
  • career development opportunities
Read More
Arrow Right
New

Euv General Install Coordinator

Within ASML Customer Support (CS) is responsible for the maintenance and continu...
Location
Location
South Korea , Hwasung
Salary
Salary:
Not provided
asml.com Logo
ASML
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Business, Supply Chain, Engineering, or related field
  • Associate degree over 2 years of relevant experience
  • Prefer 1-2 years of experience in customer support or logistics coordination
  • New entry level or fresh graduates are also welcomed to apply
  • Ability to influence without direct authority over borrowed resources
  • Capable of working in a dynamic and fast-paced environment
  • Open to cultural differences and able to work effectively with sites of diverse cultures and practices
  • Motivated, proactive, self-driven, and flexible
  • Strong verbal and written communication skills in English
  • Driver's license required
Job Responsibility
Job Responsibility
  • Coordinate materials to ensure timely availability at the correct location
  • Assist with the delivery of materials during installation
  • Escalate and follow up on materials issue promptly
  • Prepare and issue material-related documents to communicate with the relevant ASML sectors
  • Ensure the material tracking sheet is updated accurately and on time, and understood and followed by all relevant personnel
  • Manage and provide guidance on customer site access permissions
  • Coordinate the release of IT assets and ensure compliance with ASML operational standards
  • Prepare laptops included necessary software and ASML tools for using in the FAB environment
  • Maintain effective communication and resource sharing with other ASML sectors, providing support as needed
  • Fulltime
Read More
Arrow Right