Manager, Digital Product, CVS Health

CVS Health

Location:
United States, Springfield

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

101970.00 - 203940.00 USD / Year

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Job Description:

The Product position exists to successfully execute products / initiatives while providing coaching, growth opportunities and leadership for the Enterprise Product Acceleration Product Management practice. You will provide guidance and direction to product teams on planning and execution of products, technical and functional standards and practice, process and procedures and career development. You will participate in annual budgeting, capital processes and quality improvement activities for the organization.

Job Responsibility:

Responsible for product strategy, vision and the product backlog
Use customer feedback, detailed market analysis, and data gathering to make decisions about product strategy
Define and manage metrics to measure the success of your efforts and to inform the overall product strategy
Know your customer
invest significant time speaking with your current and potential customers to understand their needs & habits
Engage in build-test-learn activities to quickly validate assumptions and product direction
Decompose complex problems into smaller manageable tasks by creating and prioritizing a backlog for your XP team
Manage the product backlog, create an effective vision and provide timely stakeholder feedback on development iterations
Ensure the successful execution of development standards to ensure tight feedback loops and clear product definition
Coach and mentor members of the team as well as members of the cross-functional development organization on how to collaborate and conduct idea generation, consumer research, test design and execution, measurement, product implementation, customer interactions and roll out
Set yearly goals focusing on career development
Discuss and layout plan of action to achieve goals and expectations
Perform periodic assessment of CVS resources
Provide formal and informal coaching and feedback to make good people great and great people greater across functional, technical and soft skills
Perform mid-year and year-end assessment
Provide comprehensive feedback on strengths and development areas
Oversee, review and take action on time sheets for CVS and vendor resource to ensure compliance
Actively participate in recruitment and selection processes for CVS candidates
Commitment to ensuring teams adheres to the highest degree of integrity and Code of Conduct standards
Consult with business and IT stakeholders during execution of projects to ensure business and IT expectations are being met
Address any challenge or road block to accomplish product goals and expectations
Identify and develop services and service level agreements (SLAs)
educate senior leaders on service related information and continually improve related processes.

Requirements:

5+ years of IT or Digital Product Management, IT or Digital Project Management, Business Analyst, or similar full SDLC experience with a minimum of 5 years of experience in a dedicated Product Manager role
3 years of experience in translating business needs and requirements gathering to IT or Digital Products
3+ years deep knowledge of information technology principles, Agile development methodologies and knowledge of Cloud platforms / applications/ software products or design tools
3+ years of experience in handling customer expectations and relationship building.

Nice to have:

Experience as a Product Manager in an Extreme Programming (XP) environment
Experience with UX design advocacy within large business and technology organizations
Pharmacy Benefit Management and Healthcare industry experience
Determination to enhance quality and save cost as part of continuous process improvements
Exceptional written, verbal, and visual communication skills
Experience with leading others in Design Thinking and User Centered Design practices.

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for wellness screenings, tobacco cessation, and weight management programs
Confidential counseling and financial coaching
Benefit solutions including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access
Company’s equity award program.

Additional Information:

Job Posted:
October 29, 2025

Expiration:
November 28, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Manager, Digital Product