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We have an outstanding opportunity for a highly driven and organized leader to join our Healthspire Payor Solutions Product team focusing on Cardiometabolic products. The CVS Health Healthspire Payor Solutions organization designs, delivers, and operates a configurable collection of products, programs, and tools that complement the benefit plans of our enterprise employer and health plan customers. Our care delivery and care management solutions target population health outcomes that require risk mitigation, intervention, and ongoing chronic care management. We use technology-enabled population identification based on multisource data integration – medical claims, pharmacy claims, lab data and patient inputs– for applying evidence-based opportunities and an omnichannel, next best action approach. Advanced analytics drive higher engagement and better care delivery through a comprehensive machine learning platform and our one-on-one patient connections. Our solutions deliver a highly engaging digital and virtual care experience for patients helping them improve their health outcomes. We are seeking strategic Manager, Digital Product Strategy, Cardiometabolic Solutions to join our Product team to shape the future of the digital solutions supporting our cross-portfolio condition management programs. As a Manager, you will be responsible for supporting the design and delivery of the strategic evolution of the digital solutions that support patient care programs in the cardiometabolic space. You will collaborate with stakeholders across Clinical Operations, Medical Affairs, Legal, Data Science, and others in support of scaling and evolving clinician and patient-facing products leveraged across our cardiometabolic portfolio. You will work with data to understand how product engagement is performing and design enhancements that drive strong clinical outcomes, program engagement, and improve patient experience. In this role you will be responsible for unpacking complex opportunities, quantifying and prioritizing them, and working with groups of diverse stakeholders to deliver on your objectives.
Job Responsibility:
Define and drive components of the product vision and roadmap for our mobile and web digital experiences to deliver a best-in-class product experience
Identify emerging trends in the digital health technology landscape and translate them into prioritized design initiatives to drive increased engagement and health outcomes in chronic condition care
Partner with engineering, marketing, data science, clinical, and regulatory teams to deliver impactful solutions
Act as a liaison between stakeholders and the product team, ensuring alignment and effective communication
Own the end-to-end product development process, from ideation and design to launch and optimization
Define business requirements and convey business objectives to technical teams
Validate user stories with business stakeholders and establish acceptance criteria for testing
Ensure all digital solutions comply with healthcare and enterprise regulations and meet high usability standards
Advocate for patients, providers, and healthcare partners by deeply understanding their needs and pain points
Leverage user research, feedback, and data analytics to drive product decisions and improvements
Manage the execution of the digital experience, identifying potential improvements to the user experience
Establish a robust measurement plan for digital engagement and uptake, feature usage, and health outcomes improvement for users to inform the strategic roadmap
Continuously analyze performance metrics to iterate and improve digital solutions
Requirements:
4+ years of experience in digital health design and product management
Bachelor’s degree in business, digital design, digital engineering, computer science, or a related field or equivalent practical experience
Nice to have:
Proven success in driving digital health product design (preferably mobile digital experiences) and engineering initiatives
Experience in a fast-paced digital health startup
experience with mobile and web digital products
Experience with chronic condition digital experiences (diabetes, obesity, etc.)
Strong understanding of design thinking, UX principles, and agile development methodologies
Experience working with EHR/EMR systems, telehealth, or patient engagement platforms
Familiarity with AI, machine learning, or data analytics in the healthcare domain
Certification in product management or UX design
Experience collaborating with diverse stakeholders such as Product Management, Engineering, UX/UI, Sales, Customer Support, Finance, and Marketing
Excellent communication and presentation skills
Passion for improving healthcare accessibility and outcomes
Experience deriving insight from unstructured data leveraging SQL
Master’s degree in above fields or MBA
What we offer:
Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching