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The Digital HR Manager is a member of the Digital HR & Associate Experience leadership team. The Digital HR Manager will lead a team of product specialist, technologists, and content developers to create innovative experiences. The Manager will champion and lead innovative new ways technology can advance and modernize our Associate experience, which includes architecting and optimizing the enterprise human resources suite of technologies and its ecosystem. Serve as the guardian of data embedded within the technologies with responsibility for its integrity, quality and use to advance business strategies.
Job Responsibility
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Set design direction for content area policies, programs, process development and continuing improvement
Advise the COE leader, HR leadership, and other stakeholders with respect to issues and needs within the content area
Evaluate opportunities to enhance the delivery of such services, including directing the development of service scope, resource requirements, process and role impacts, and business case or justification
Partner with Digital HR Leadership Team to ensure a consistent experience for Associates across their lifecycle at CHRISTUS
Lead strategic planning and research and communicating the company point of view in content areas
Maintain subject-area expertise and assuring quality of policy/program design
Ensure that the work performed and the services provided are consistent with the required quality levels and established standards and metrics
Ensure alignment of all programs to core mission and values of CHRISTUS
Guide team members and managing their performance and development
Keep team members informed of the team’s overall direction, strategy and goals
Ensure stakeholder participation and involvement
Communication – Can simplify complex issues into terms that all levels can understand
Can effectively present information to both small and large groups
Strategic – Strong strategic thinking skills and experience building strategic plans
ability to translate strategy into organization capability and develop learning solutions that drive stability and retention
exemplifies excellent decision making, judgment, and common sense
Collaborative - Excellent skills in guiding the development of new ideas, working with business leaders and managers across the business to identify skill gaps, and delivering programming of all types
A dynamic developer, storyteller and coach for new practical and creative solutions to people development, including bringing innovative approaches to learning
Learning and Development - Knowledge of current and future trends/practices in learning and development
Expertise in adult learning theories, systems thinking, and organizational culture
Knowledge of training systems, including authoring and Learning Management Systems
Innovative and Experimental Mindset - willing to experiment with new learning approaches and technologies
People Leadership - Advanced ability to identify, select, lead, engage and inspire highly skilled learning and development professionals
Change Management – Track record of planning and leading change activities with an eye on needs of all stakeholder groups
Project Management – Ability to manage multiple large-scale projects to ensure on-time delivery and quality using both internal and external resources
Requirements
Bachelor’s degree in healthcare, business, education, instructional design, information systems, or related field preferred
Master’s degree preferred
Five (5) years in education or learning and development role
Three (3) years’ experience in an information technology role
Demonstrated experience in getting things done through networking and collaboration in a matrix environment
Expert knowledge of content area theory, methods, and concepts
Ability to transform theory, methods, and concepts into tangible designs with measurable results
Expert knowledge of instruction design, including needs assessment methodologies, design alternatives, training evaluation, and continuous improvement
Experience in developing and implementing strategies for the overall System while ensuring regional fit
Expert project management and team leadership skills
Ability to lead teams in process improvement and implementation initiatives, delivering timely results on budget
Excellent written and oral communication skills, negotiation skills, conflict resolution skills, and presentation skills