Manager, Digital Analytics, CVS Health

CVS Health

Location:
United States

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

66330.00 - 159120.00 USD / Year

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Job Description:

As a Digital Analytics Manager, you will work closely with product teams to evolve and improve our digital experiences for customers and patients. You will use your analytical and problem-solving skills to define success metrics and measurement approaches to ensure our digital experiences stay healthy. You will collaborate with other motivated teammates across UX, Customer Experience Management, IT, Site Optimization, Marketing and Merchandising.

Job Responsibility:

Provide proactive insights to leadership pertaining to product performance and recommend areas for improvement
Define KPIs and measurement approach for an upcoming feature release in consultation with product owners
Quantify impact of customer pain points identified by customer feedback in partnership with customer experience management and drive improvement of experience
Creating/maintaining dashboards which enable monitoring of in-market customer or patient experiences
Managing approx. 1-2 analysts within the team

Requirements:

3+ years of experience in conducting highly quantitative analytics
2+ year of experience in SQL or web analytics tools such as Adobe or Google Analytics with an understanding of data warehouse architecture
Bachelor's Degree required

Nice to have:

Experience in digital click stream data and web/mobile analytics tools including Adobe
Experience in Tableau or equivalent (eg. Power BI, etc.)
Project oriented, pro-active, and self-motivated work style with proven ability to manage effectively multiple projects and changing priorities in an extremely fast paced environment and constantly deliver superior results within given deadlines
Strengths in structured and logical thinking, problem solving, issue resolution, and attention to detail
Masters degree preferred

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
November 01, 2025

Expiration:
December 05, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Manager, Digital Analytics