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Manager, DevOps Engineering

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Blackbaud

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Location:
United States of America

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

133700.00 - 173800.00 USD / Year
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Job Description:

Cloud Delivery Engineering (CDE) is transforming into a best-in-class cloud-ready organization optimized for our modern cloud solutions. We’re doubling down on quality and process, and ramping up our automation capabilities, to deliver the highly scalable, reliable, secure and performant platform that will delight our customers. As a DevOps Manager, you will lead a team of system engineers responsible for public cloud environments as well as co-located datacenters as we finish our migration efforts to the public cloud. You’ll focus on quality and process, and advance our automation and engineering capabilities, to deliver the highly scalable, reliable, secure and performant applications that will delight our customers. You’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

Job Responsibility:

  • Cultivate a diverse, high-performing team
  • Oversee the implementation of automation projects
  • Manage Incident response and resolution processes
  • Prepare and present reports on team performance, project status and operational metrics to leadership
  • Establish and maintain best practices for security, performance and scaling infrastructure in production environments
  • Provide technical guidance and leadership to team developing and maintaining automation
  • Collaborate with CyberSecurity to implement necessary safeguards
  • Facilitate effective communication within and outside of the team
  • Participate in budget planning and management for resources
  • Keep abreast of emerging technologies and industry trends
  • Monitor infrastructure and analyze performance metrics
  • Continuous and effective performance management of the team

Requirements:

  • 10+ years of experience as an engineer with a strong technical background managing systems and infrastructure
  • 5+ years of experience in a managerial or leadership role managing cloud infrastructure
  • In-depth knowledge of cloud platforms such as Microsoft Azure and AWS
  • Hands-on DevOps experience building out the infrastructure for and installing the tooling for an enterprise software development lifecycle as well as writing/constructing all necessary scripts, build/deploy jobs & workflows
  • Experience with infrastructure as code (IaC) tools such as Terraform and CloudFormation
  • Experience working with large and geographically distributed teams preferred
  • Excellent leadership and interpersonal skills to work effectively within team members and key stakeholders
  • Strong ability to mentor, coach and drive professional development within the team
  • Able to work flexible hours as required by business priorities
  • Available on a 24x7x365 basis when needed for production impacting incidents or key customer events
  • Exposure to and experience in using AI to automate and maintain production environments strongly preferred

Nice to have:

Exposure to and experience in using AI to automate and maintain production environments

What we offer:
  • Medical, dental, and vision insurance
  • Remote-first workforce
  • 401(k) program with employer match
  • Flexible paid time off
  • Generous Parental Leave
  • Volunteer for vacation
  • Opportunities to connect to build community and belonging
  • Pet insurance, legal and identity protection
  • Tuition reimbursement program

Additional Information:

Job Posted:
December 26, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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