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We’re looking for a Manager, Delivery who excels at organizing complex work, maintaining momentum, and helping teams execute confidently. This role owns the day-to-day execution of digital initiatives from concept and design to development and implementation, ensuring tasks are clear, timelines are realistic, and teams stay aligned from kickoff through completion. Our Manager, Delivery will work with the team to drive several large-scale digital projects to completion including websites, branding, content, and more.
Job Responsibility:
Develop project plans with clear requirements
lead and own day-to-day project delivery across multiple projects, maintaining them from kickoff through delivery
Coordinate deliverables using tools like Asana, Trello, or Jira, while making sure we stay within project scope / budget
Use business acumen and strategy to facilitate creative execution and to drive results
Build and maintain timelines, task plans and trackers
Ensure deliverables, dependencies and milestones are clearly documented
Share process improvements and help standardize workflows
Contribute to team documentation and templates
Facilitate cross-functional team standups, check-ins, and working sessions
Communicate updates clearly across internal stakeholders
Maintain organized documentation across tools and shared spaces
Monitor progress and identify risks early
Escalate blockers with context and suggested solutions
Track feedback cycles and approvals to keep work moving
Help maintain scope clarity and prevent downstream surprises
Track burn against plan and flag pacing concerns
Partner with Resource Management to confirm staffing needs
Support forecasting accuracy through timely updates
Maintain project hygiene across project management tools
Requirements:
3–5 years of experience in project management within a creative, digital, or production environment
Experience coordinating multi-disciplinary teams
Familiarity with creative development and production workflows
Experience managing complex campaigns and retainers, campaign content production, organic social and creator/influencer-led projects
Proficiency leading a high-volume, multi service retainer(s) for brands/clients
Experience supporting financial tracking and project reporting
A passion for continuous learning and improving team workflows
Hands-on experience working with cross-functional teams
Fluency in project management best practices, and flexible enough to adapt with change
Strong communication, trust building and motivation skills
Organized, proactive, and calm under pressure
juggles timelines and deliverables without losing sight of the big picture
A high level of mastery of Google Suite, Salesforce, Slack, Microsoft Office Suite, Notion, Adobe Creative Suite and related project management tools
What we offer:
Premium healthcare through OSDE for the employee and their immediate family members
Mendel prepaid card with a monthly allowance for grocery purchases
Monthly reimbursements for Wi-Fi/electricity expenses
Monthly reimbursements for training/English classes