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The Manager, Data Centre Operations is a management role, responsible for coordinating and supervising the day-to-day operations of the data center operations for key customers. Ensuring all technology elements in rack from procurement, break-fix and installations are all taken care of. This management role collaborates with cross-functional teams to drive projects, manage resources, and implement strategies for optimizing performance and maintaining uptime in the clients data center environment. Travel required: 30-40%. Primary Location: Newtown Square, PA.
Job Responsibility:
Manages a multi-disciplinary engineering team to ensure business continuity of critical business center infrastructure
Guides on creative solutions to complex problems that arise in design and operation of mission critical systems
Manages the implementation of continuous improvement initiatives to accomplish design intent, meet competitive landscape, and reduce cost
Researches new products, systems, and materials
Be an advisor to the Senior team to ensure deliverables meet company strategic goals
Ensures quality assurance checks of deliverables are conducted
Works with external suppliers as required aligning their activity with the organizations strategic goals for developing and operating cost effective, highly efficient, and reliable Data Centers
Provides expertise to other organization sectors internal to GDC, including CFOps, Construction, Commissioning, Client Success, and Sales
Guides on commissioning activities of new data center phases
Guides on troubleshooting advice including supporting Root Cause Analysis (RCA) and Corrective Action (CA) for problems affecting efficient and resilient site operations
Guides internal Sales Engineering team in analyzing RFPs, responding to RFP questions, conducting training relevant systems and processes, and participating in client site visits
Requirements:
Advanced experience managing multi discipline engineering teams within a business critical environment
Advanced knowledge of at least one engineering domain ideally within a data center or similar environment
Advanced knowledge of various mission critical topologies
Advanced ability to lead and manage a team providing engineering support across the data center lifecycle
Advanced understanding of critical data center electrical and mechanical equipment
Must be detail oriented with excellent written and verbal communication skills
Ability to work effectively in a team environment both virtual and in person
Ability to interact with individuals and groups both internally and externally
Advanced problem-solving skills coupled with excellent organizational and time management skills
Organized and able to set priorities and meet deadlines and budgets
Bachelor's degree in relevant engineering discipline required
Nice to have:
Professional Engineering license achievement preferred
What we offer:
Medical, dental, and vision insurance with an employer contribution
Flexible spending or health savings account
Life and AD&D insurance
Short and long term disability coverage
Paid time off
Employee assistance
Participation in a 401k program with company match