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Manager, D365 Supply Chain Management

Canada, Toronto 120000.00 - 140000.00 CAD / Year · Job Posted April 02, 2026
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Job Description

Owns the D365 Supply Chain Management module end-to-end across solution design, configuration governance, compliance, and global adoption. Shapes global supply chain processes (procurement, inventory, warehousing, manufacturing, logistics) and aligns ERP capabilities with corporate operational and cost-optimization goals. Stewards the enterprise supply chain template across corporate and properties; maintains strong controls over inventory, purchasing, and fulfillment while driving the digital supply chain roadmap.

Job Responsibility

  • Define and govern end-to-end D365 Supply Chain processes across product information management, procurement, inventory, warehouse, manufacturing, and logistics
  • Maintain the global supply chain process blueprint and enterprise SCM template
  • Standardize processes while supporting localized operational needs
  • Author functional design documents (FDDs) and manage the SCM product backlog
  • Govern D365 SCM configuration, parameters, and setup to ensure consistency and performance
  • Oversee supply chain master data (items, vendors, warehouses, BOMs, routes, etc.)
  • Owns and governs SCM-related workflows, including purchase requisition approvals, purchase order approval hierarchies, quality order workflows, and inventory adjustment approvals
  • Ensures workflows align with internal controls, segregation of duties, and audit requirements
  • Govern integration points between SCM and Finance, e-commerce, WMS/TMS, planning tools, and other enterprise systems
  • Partner with analytics teams to design Power BI dashboards for operational reporting (inventory visibility, supplier performance, fulfillment SLAs)
  • Ensure reporting supports real-time visibility and predictive insights
  • Works closely with the data engineering and analytics teams to ensure deep understanding of D365 SCM data structures, entity relationships, and their impact on reporting, integrations, and master data quality
  • Owns SCM data governance related to items, vendors, warehouses, replenishment, BOMs, routes, and costing data models
  • Drive optimization and new feature adoption within D365 SCM, including regression testing and release management
  • Identify automation opportunities to eliminate manual processes and reduce cycle times
  • Lead pilots for new supply chain capabilities such as advanced warehousing or planning optimizations
  • Maintain internal controls across supply chain operations (inventory adjustments, approvals, receiving/shipping)
  • Participate in risk assessments, operational audits, and compliance reviews
  • Ensure supply chain processes support traceability, costing accuracy, and control requirements
  • Review and sign off training documents in relation to new features and enhancements
  • Facilitate cross-functional workshops with Operations, Procurement, Warehousing, and Finance
  • Mentor analysts and super users
  • build internal D365 SCM capability across all regions
  • Serve as the senior escalation point for complex SCM-related issues
  • Partners with Executives, Operations Leadership, Finance, Product & Engineering, and implementation partners
  • Represents SCM in ERP governance forums
  • presents solution recommendations, impacts, and risks
  • Acts as the key liaison between business operations and technology teams for all SCM-related ERP initiatives

Requirements

  • Microsoft certification in D365 Supply Chain Management (mandatory)
  • Deep D365 Supply Chain Management functional expertise across procurement, inventory, warehousing, manufacturing, logistics, and product information
  • Strong experience designing and configuring SCM solutions using industry best practices
  • Hands-on experience with LCS, RSAT, DMF, Power BI, and core implementation tools
  • 8–10+ years of progressive D365/AX experience in supply chain or operations leadership roles
  • Bachelor’s degree in Supply Chain, Operations, Engineering, Technology, or Business (Master’s is a plus)
  • Experience leading ERP/SCM transformations in multi-entity or multi-location organizations
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