Manager, D365 QA Job at Four Seasons (Toronto)

Manager, D365 QA

The Manager, D365 Quality Assurance (QA) is responsible for owning the end-to-en...

Location

Canada , Toronto

Salary:

120000.00 - 135000.00 CAD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Deep QA leadership expertise, specifically within Microsoft Dynamics 365 Finance & Operations / AX environments
Strong experience designing and managing test automation frameworks using industry best practices
Hands-on experience with Azure DevOps (ADO), RSAT (Regression Suite Automation Tool), LCS (Lifecycle Services), and core QA tools
8–10+ years of progressive testing and QA experience, with at least 3+ years in a leadership role overseeing complex ERP deployments
Bachelor’s degree in Computer Science, Information Technology, Engineering, or Business
Certifications in Software Testing (e.g., ISTQB) and/or Microsoft Dynamics 365 (strongly preferred)
Experience managing testing lifecycles for Microsoft One Version continuous updates in multi-entity organizations
Strong enterprise QA framework stewardship with a laser focus on deployment risk mitigation
Ability to translate complex functional design documents (FDDs) into comprehensive, scalable test coverage matrices
Excellent executive communication skills, with the ability to clearly present release readiness and defect impacts to governance boards

Job Responsibility

Define and govern end-to-end testing processes across D365 F&O, ensuring comprehensive coverage across Finance, Supply Chain, and related modules
Maintain the global test strategy blueprint and enterprise QA templates
Standardize testing methodologies while supporting localized or specific operational testing needs
Author test plans and manage the QA backlog within Azure DevOps (ADO)
Govern testing tools (e.g., RSAT, Selenium, Leap work) and test environment setups to ensure consistency and reliability
Oversee test data management and ensure the availability of accurate master data for testing scenarios
Govern the testing of integration points between D365 F&O and downstream/upstream systems (e-commerce, WMS/TMS, boundary applications)
Partner with platform teams to design and execute load, stress, and performance testing
Ensure QA reporting provides real-time visibility into test execution progress, defect densities, and release readiness
Drive the adoption of test automation within D365 F&O, integrating automated scripts into the CI/CD pipeline

Fulltime

Manager, D365 QA

The Manager, D365 Quality Assurance (QA) is responsible for owning the end-to-en...

Location

Canada , Toronto

Salary:

120000.00 - 135000.00 CAD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Deep QA leadership expertise, specifically within Microsoft Dynamics 365 Finance & Operations / AX environments
Strong experience designing and managing test automation frameworks using industry best practices
Hands-on experience with Azure DevOps (ADO), RSAT (Regression Suite Automation Tool), LCS (Lifecycle Services), and core QA tools
8–10+ years of progressive testing and QA experience, with at least 3+ years in a leadership role overseeing complex ERP deployments
Bachelor’s degree in Computer Science, Information Technology, Engineering, or Business
Certifications in Software Testing (e.g., ISTQB) and/or Microsoft Dynamics 365 (strongly preferred)
Experience managing testing lifecycles for Microsoft One Version continuous updates in multi-entity organizations
Strong enterprise QA framework stewardship with a laser focus on deployment risk mitigation
Ability to translate complex functional design documents (FDDs) into comprehensive, scalable test coverage matrices
Excellent executive communication skills, with the ability to clearly present release readiness and defect impacts to governance boards

Job Responsibility

Define and govern end-to-end testing processes across D365 F&O, ensuring comprehensive coverage across Finance, Supply Chain, and related modules
Maintain the global test strategy blueprint and enterprise QA templates
Standardize testing methodologies while supporting localized or specific operational testing needs
Author test plans and manage the QA backlog within Azure DevOps (ADO)
Govern testing tools (e.g., RSAT, Selenium, Leap work) and test environment setups to ensure consistency and reliability
Oversee test data management and ensure the availability of accurate master data for testing scenarios
Govern the testing of integration points between D365 F&O and downstream/upstream systems (e-commerce, WMS/TMS, boundary applications)
Partner with platform teams to design and execute load, stress, and performance testing
Ensure QA reporting provides real-time visibility into test execution progress, defect densities, and release readiness
Drive the adoption of test automation within D365 F&O, integrating automated scripts into the CI/CD pipeline

Fulltime

D365 QA Engineer

Ergo are seeking a D365 QA Engineer for an exciting role with our Dublin-based c...

Location

Ireland , Dublin

Salary:

Not provided

Ergo

Expiration Date

Until further notice

Requirements

5+ years in a similar role
Azure DevOps Test Plan for managing & planning QA activities
Dynamics 365 products, such as Sales, Customer Service, Field Service, Customer Insights, Portals
Data migration desirable
Integration testing desirable
ISTQB certification is desirable

Job Responsibility

Contribute to manual & automation-based QA activities across multiple complex software projects using test automation approaches, tools (e.g. Playwright, Cypress or Selenium) & methodologies
Define & manage core QA activities such as Test Phases, System Test, SIT, with support for UAT and Production
Analyse key project documentation & requirements (e.g. User Stories, Acceptance Criteria & Functional / Technical documentation) & to define robust testing strategies as an output
Define & execute detailed Test Conditions and Test Cases to support QA cycles
Be responsible for raising, triaging, maintaining, and retesting bugs
Report on QA progress as necessary to the Project Manager
Be responsible integration testing across multiple connected systems

Fulltime

Business Analyst

We are seeking a delivery-focused, Mid-Level IT Business Analyst with specialize...

Location

Canada , Etobicoke

Salary:

48.76 - 55.72 CAD / Hour

Randstad

Expiration Date

July 26, 2026

Requirements

3–5 years of progressive experience as an IT Business Analyst, with a proven track record of delivering enterprise software projects
Minimum of 2 years of hands-on experience specifying, configuring, or supporting implementations of Microsoft Dynamics 365 CRM/CE (Sales, Customer Service, or Power Pages/Portals)
High proficiency with MS Visio, Microsoft Excel (pivot tables, lookups, data validation), and Agile management trackers (Azure DevOps or Jira)
Diplomatic and effective communication skills
exceptional capacity to digest complex rules and build strong collaborative relationships across matrixed teams

Job Responsibility

Facilitate requirements-gathering sessions and workshops with business users, frontline administrative staff, and technical leads to define project scope
Translate complex regulatory codes, licensing rules, and business needs into clean, logical functional requirements, user stories, and acceptance criteria
Configure out-of-the-box D365 CRM features, forms, and views, and create comprehensive configuration workbooks for the development team
Document current-state ('as-is') workflows and design optimized future-state ('to-be') operational processes using MS Visio or similar modeling tools
Analyze legacy data structures using advanced Excel techniques to support data profiling, field-to-field mapping, and system migration validation
Maintain rigorous requirements traceability matrices (RTM) using Azure DevOps or Jira from discovery through to QA testing
Partner with QA teams to develop testing scenarios, review test cases, and coordinate User Acceptance Testing (UAT) with business subject matter experts
Serve as a proactive platform advocate, challenging unnecessary system customizations and suggesting out-of-the-box D365 capabilities
Assist in developing end-user training documentation and providing post-implementation hypercare support

Fulltime

Lead D365 Ce Functional Consultant

As a D365 CRM Lead Functional Consultant you can expect to... Conduct meetings/w...

Location

United States

Salary:

Not provided

HSO

Expiration Date

Until further notice

Requirements

Bachelor degree required in Computer Science, Business Administration, MIS or related field
8+ years of experience implementing recent versions of D365 CRM
8+ years of consulting experience working in a client-facing role
Deep understanding of the functional capabilities and limitations of D365 CRM
Hands-on experience with multi-phase, enterprise-wide D365 CRM implementations
Proficiency in requirements analysis while utilizing techniques such as User Stories, Use Cases, Prototypes, Interviews, and Storyboards
Experience with Agile methodologies and capable of mapping User Story definitions to functional solutions, as well as defining user acceptance criteria
Strong analytical, presentation, documentation, and inter-personal skills
Ability to travel to client sites as necessary
Candidates with experience implementing D365 Customer Insights & Journeys preferred, but not required

Job Responsibility

Conduct meetings/workshops with subject matter experts and other stakeholders
Create requirements documents, fit-gap analysis, test plans, training materials, and manage product backlogs
Be responsible for risk assessment, as-is and to-be processes, and gap fit verification
Provide business process consulting to help define the problem, propose and create the solution
Lead discussions with the client and project teams during the Project Design meetings
Lead train-the-trainer sessions for the configured client solution
Guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability building, as well as help detail the project scope
Define the design sessions and workshop agendas and meetings
Perform advanced configuration and customization of the Dynamics 365 solution, test functionalities, create workflows and manage security roles/privileges to meet cross functional requirements
Work with clients to develop new business processes that leverage D365 CRM best practices

What we offer

Competitive pay
Performance-based bonus
Unlimited time off
Flexible and affordable benefits program
Medical, dental & vision coverage
Flexible spending accounts
Health reimbursement account
401(k) plan with a company match

Fulltime

Dynamics Software Developer

Develop new and support existing applications used by Bright Horizons internal u...

Location

United States Of America , Newton

Salary:

113000.00 - 141000.00 USD / Year

Bright Horizons

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science or related field. 3+ additional years of experience would be considered in lieu of the applicable degree.
3+ years of related work experience in .net web application development and/or Microsoft dynamics development using Plugins, Power automate, JavaScript, etc.
Experience developing in D365 using configuration, customizations, Javascript, Plugins, PowerAutomate is required.
Skilled in using Microsoft SQL Server.

Job Responsibility

Design system enhancements and business process changes
Critically evaluate business requirements
Work in conjunction with outside vendors in a shared development environment
Work with Application Support, QA, and development to support application issues, changes and modifications
Proactively identify ways in which system and process changes can improve efficiency
Act as a change agent to help ensure that the newly implemented system/process enhance the success of the project
Provide updates and feedback to manager on progress of development
Provide details to project manager and project team regarding updates, schedules and issues
Deliver engaging, informative, well-organized presentations
Resolve and/or escalate issues in a timely fashion

What we offer

Medical, dental, and vision insurance
Paid vacation, sick, holiday, and parental bonding leave
401(k) retirement plan
Long-term and short-term disability insurance
Life insurance
Money-saving discounts and financial planning tools
Tuition assistance and education coaching
Caregiving support and resources

Fulltime

Sr. Business Analyst

Location

United States , Fort Mill

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of experience as a Business Analyst, with strong focus on ERP/CRM systems
Hands-on experience with Microsoft Dynamics 365 (Finance & Operations, Business Central, or CE modules)
Strong understanding of business processes in areas such as Finance, Supply Chain, Sales, or Customer Service
Experience gathering and documenting requirements using user stories, use cases, and process mapping tools
Familiarity with Agile, Scrum, or hybrid project methodologies
Experience supporting system implementations, upgrades, or large-scale enhancements
Basic understanding of data structures, integrations, and reporting (e.g., Power BI, SQL is a plus)
Excellent analytical, problem-solving, and critical-thinking skills
Strong communication and stakeholder management skills, with ability to work across technical and non-technical teams
Experience with testing methodologies, including UAT coordination and execution

Job Responsibility

Lead business analysis efforts for Microsoft Dynamics 365 implementations, enhancements, and support initiatives
Partner with business stakeholders across Finance, Operations, Sales, and Customer Service to gather, analyze, and document requirements
Translate business needs into functional specifications, user stories, and process flows aligned with D365 capabilities
Configure and support D365 modules (e.g., Finance, Supply Chain, Sales, Customer Service) at a functional level
Facilitate workshops, requirements sessions, and solution design discussions
Analyze current-state processes and identify opportunities for optimization, automation, and standardization
Collaborate with developers, architects, and QA teams to ensure successful solution delivery
Support data migration, integration mapping, and validation between D365 and other systems
Lead User Acceptance Testing (UAT), including test planning, execution, and defect resolution
Act as a liaison between business users and technical teams, ensuring clear communication and alignment

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Dynamics 365 Project Manager (Customer Engagement)

We are looking for a Project Manager with experience delivering end to end Dynam...

Location

Salary:

Not provided

Itransition

Expiration Date

Until further notice

Requirements

4+ years of project management or delivery management experience within D365 Customer Engagement modules (Sales, Field Service, Customer Service, Customer Insights)
Strong understanding of processes within D365 platform regarding CE modules
Proven experience delivering medium to large-scale IT projects using Agile, Hybrid, or Waterfall methodologies
Exceptional client management and communication skills
Strong leadership skills with the ability to manage remote, cross-functional and multi-national teams
Fluency in English (spoken and written)

Job Responsibility

Lead the end-to-end delivery of D365 CE projects, from initiation through to closure
Coordinate cross-functional teams including functional consultants, developers, architects and QA
Define and manage project scope, timelines, budgets, resources, and deliverables
Build and maintain strong relationships with clients, acting as their trusted delivery advisor
Ensure alignment between business goals and technical solutions
Manage project risks, issues, and dependencies, proactively implementing mitigation plans
Report project status to internal and external stakeholders, ensuring transparency and predictability
Foster a culture of continuous improvement across the delivery process

What we offer

Projects for such clients as PayPal, Wargaming, Xerox, Philips, adidas and Toyota
Competitive compensation that depends on your qualification and skills
Career development system with clear skill qualifications
Flexible working hours aligned to your schedule
Options to work remotely
Corporate medical insurance covering services of private and public medical centers
English courses online
Corporate parties and events for employees and their children
Gym membership compensation, corporate sport competitions (cybersport included)
5 days of paid sick leave per year with no obligation to submit a sick-leave certificate

Fulltime

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