Manager Customer Relationships Job at Alliance Automotive UK LV Ltd (South Dandenong, Victoria)

Manager Customer Relationships

Lead and coach a sales team to grow customer retention and revenue in Fluid Powe...

Location

Australia , Kewdale, Western Australia

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

Experience in industrial, engineering, or MRO sectors is beneficial
Proven leadership skills with the ability to nurture talent while maintaining high performance standards
Strong capability in using sales metrics and KPIs to drive team performance
Proficient in sales pipeline management, financial reporting, budgeting, and forecasting
Excellent communication, coaching, and interpersonal skills
Ability to collaborate effectively
Strong problem-solving and decision-making abilities
Comfortable with technology adoption including CRM systems and reporting tools like Power BI
Willingness to travel regularly within the assigned geographic area
You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position

Job Responsibility

Lead, develop, and motivate a high-performing sales team focused on customer relationship management within WA
Coach and mentor team members to deepen customer engagement and improve sales capabilities
Analyse sales data and metrics to inform strategic decisions and improve outcomes
Collaborate cross-functionally to streamline sales operations and enhance customer experience
Develop and execute plans to meet or exceed financial targets, including revenue growth through customer retention and increased share of wallet
Monitor sales pipelines, identify risks, and implement mitigation strategies

What we offer

Performance incentives + Tool of trade | Laptop, iPhone, Company Car
Enjoy exclusive employee benefits, including discounts on products and services
Group discounts from a range of automotive & industrial suppliers e.g. Repco
As Motion is part of the Genuine Parts Company (GPC) Group, there is opportunity to collaborate with Global network
Ongoing training and career development
we genuinely care about supporting you to reach your full potential
An inclusive culture that embraces the diversity of our people
Free flu shots and counselling services with our Employee Assistance Program, and access to mental health and well-being support initiatives
Supplied uniform of choice to foster a strong sense of team spirit and belonging
Incentive scheme to celebrate and reward our success

Fulltime

Manager Customer Relationships

Lead and coach a sales team to grow customer retention and revenue in Fluid Powe...

Location

Australia , Mackay; Bohle

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

Experience in industrial, engineering, or MRO sectors is beneficial
Proven leadership skills with the ability to nurture talent while maintaining high performance standards
Strong capability in using sales metrics and KPIs to drive team performance
Proficient in sales pipeline management, financial reporting, budgeting, and forecasting
Excellent communication, coaching, and interpersonal skills
Ability to collaborate effectively
Strong problem-solving and decision-making abilities
Comfortable with technology adoption including CRM systems and reporting tools like Power BI
Willingness to travel regularly within the assigned geographic area
You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position

Job Responsibility

Lead, develop, and motivate a high-performing sales team focused on customer relationship management within North Queensland
Coach and mentor team members to deepen customer engagement and improve sales capabilities
Analyse sales data and metrics to inform strategic decisions and improve outcomes
Collaborate cross-functionally to streamline sales operations and enhance customer experience
Develop and execute plans to meet or exceed financial targets, including revenue growth through customer retention and increased share of wallet
Monitor sales pipelines, identify risks, and implement mitigation strategies

What we offer

Group discounts from a range of automotive & industrial suppliers e.g. Repco
Opportunity to collaborate with Global network as part of the Genuine Parts Company (GPC) Group
Ongoing training and career development
An inclusive culture that embraces the diversity of our people
Free flu shots and counselling services with our Employee Assistance Program, and access to mental health and well-being support initiatives
Supplied uniform of choice to foster a strong sense of team spirit and belonging
Incentive scheme to celebrate and reward our success
One paid Volunteer Leave Day each calendar year
Parental Leave Top-Up Allowance to provide extra financial support when welcoming new family members

Fulltime

Manager Customer Relationships

Lead and coach a sales team to grow customer retention and revenue in Fluid Powe...

Location

Australia , Thornton, New South Wales

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

Experience in industrial, engineering, or MRO sectors is beneficial
Proven leadership skills with the ability to nurture talent while maintaining high performance standards
Strong capability in using sales metrics and KPIs to drive team performance
Proficient in sales pipeline management, financial reporting, budgeting, and forecasting
Excellent communication, coaching, and interpersonal skills
Ability to collaborate effectively
Strong problem-solving and decision-making abilities
Comfortable with technology adoption including CRM systems and reporting tools like Power BI
Willingness to travel regularly within the assigned geographic area
You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position

Job Responsibility

Lead, develop, and motivate a high-performing sales team focused on customer relationship management within NSW
Coach and mentor team members to deepen customer engagement and improve sales capabilities
Analyse sales data and metrics to inform strategic decisions and improve outcomes
Collaborate cross-functionally to streamline sales operations and enhance customer experience
Develop and execute plans to meet or exceed financial targets, including revenue growth through customer retention and increased share of wallet
Monitor sales pipelines, identify risks, and implement mitigation strategies

What we offer

Performance incentives + Tool of trade | Laptop, iPhone, Company Car
Enjoy exclusive employee benefits, including discounts on products and services
Group discounts from a range of automotive & industrial suppliers e.g. Repco
As Motion is part of the Genuine Parts Company (GPC) Group, there is opportunity to collaborate with Global network
Ongoing training and career development
we genuinely care about supporting you to reach your full potential
An inclusive culture that embraces the diversity of our people
Free flu shots and counselling services with our Employee Assistance Program, and access to mental health and well-being support initiatives
Supplied uniform of choice to foster a strong sense of team spirit and belonging
Incentive scheme to celebrate and reward our success

Fulltime

Manager Customer Relationships

Lead and coach a sales team to grow customer retention and revenue in Fluid Powe...

Location

Australia , Richlands, Queensland

Salary:

Not provided

Alliance Automotive UK LV Ltd

Expiration Date

Until further notice

Requirements

Experience in industrial, engineering, or MRO sectors is beneficial
Proven leadership skills with the ability to nurture talent while maintaining high performance standards
Strong capability in using sales metrics and KPIs to drive team performance
Proficient in sales pipeline management, financial reporting, budgeting, and forecasting
Excellent communication, coaching, and interpersonal skills
Ability to collaborate effectively
Strong problem-solving and decision-making abilities
Comfortable with technology adoption including CRM systems and reporting tools like Power BI
Willingness to travel regularly within the assigned geographic area
You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position

Job Responsibility

Lead, develop, and motivate a high-performing sales team focused on customer relationship management within Northen NSW to Brisbane North and surrounding areas
Coach and mentor team members to deepen customer engagement and improve sales capabilities
Analyse sales data and metrics to inform strategic decisions and improve outcomes
Collaborate cross-functionally to streamline sales operations and enhance customer experience
Develop and execute plans to meet or exceed financial targets, including revenue growth through customer retention and increased share of wallet
Monitor sales pipelines, identify risks, and implement mitigation strategies

What we offer

Group discounts from a range of automotive & industrial suppliers e.g. Repco
Opportunity to collaborate with Global network as Motion is part of the Genuine Parts Company (GPC) Group
Ongoing training and career development
An inclusive culture that embraces the diversity of our people
Free flu shots and counselling services with our Employee Assistance Program, and access to mental health and well-being support initiatives
Supplied uniform of choice to foster a strong sense of team spirit and belonging
Incentive scheme to celebrate and reward our success
One paid Volunteer Leave Day each calendar year
Parental Leave Top-Up Allowance to provide extra financial support when welcoming new family members

Fulltime

Account Manager / Customer Success Manager

At Xelix, we work with some of the world’s largest companies to automate and str...

Location

United Kingdom , London

Salary:

40000.00 - 58000.00 GBP / Year

Xelix

Expiration Date

Until further notice

Requirements

Relevant experience in Customer Success/Account Management and/or Sales and/or Project Management in a fast-paced tech company
Ample experience in managing complex customers
Proven track record of identifying at-risk customers and driving complex resolution plans
Speedy learner with the ability to grasp new technologies, product features & processes quickly
Good time manager & well-practised at prioritisation
Strong attention to detail, with experience managing multiple complex work streams at once
Confident, high energy and personable with proven success of building relationships
Robust analytical and problem-solving skills
A "do-er", excited to make a difference and passionate about delivering exceptional customer experiences

Job Responsibility

Act as a consultant to some of our highest-tier customers
building CSPs, monitoring value realisation and preparing & presenting success metrics to C-Suite
Develop a deep understanding of a customer’s business priorities, objectives, challenges, architecture, and roadmap
Consistently monitoring customer health & engagement
Proactively identifying churn risk and engaging internal stakeholders
Build relationships with multiple contacts within each customer, including executive sponsors, economic buyers & decision-makers, and influence leaders
Proactively triage technical and non-technical queries and identify solutions with efficiency
Administer renewals and reduce churn while promoting the upsell of new Xelix products and expanding contract values
Act as the voice of the customer internally and work closely with the Product team to help them prioritise the roadmap
Communicate product deliverables and timelines to customers

What we offer

27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days
Hybrid working with two days a week from our dog-friendly Hoxton office
On-site gym and cycle to work scheme
Employee discount at over 100 retailers
Comprehensive private medical & dental cover with Vitality
Enhanced parental leave pay
Learning & development culture – £1,000 personal annual budget
We’re carbon-neutral and are working towards ambitious carbon reduction goals
Lots of team socials & activities
Annual team retreat

Public Sector Program Manager / Customer Success Manager

Lead technical delivery, customer success, and relationship management with our ...

Location

United States , Ft. Bragg, Fayetteville

Salary:

Not provided

Unstructured

Expiration Date

Until further notice

Requirements

3–5 years of program management or customer success experience in public sector environments, preferably supporting the U.S. Department of Defense
Established relationship with USSOCOM and/or its components, gained through prior military service or direct business engagement
Ability to work regularly onsite in or near Fort Bragg, NC
Active SECRET clearance (TS/SCI eligibility strongly preferred)
Strong understanding of federal procurement, compliance, and delivery requirements
Experience reviewing and managing contracts, SLAs, and deliverables
Familiarity with machine learning, AI, or enterprise software integrations
Excellent communication skills to bridge technical and non-technical stakeholders
Proven ability to manage complex, multi-stakeholder programs with competing priorities
Ability to identify and pursue expansion opportunities within accounts, partnering closely with the account manager on growth initiatives

Job Responsibility

Own the end-to-end program delivery lifecycle for public sector accounts, particularly within the U.S. Department of Defense and Special Operations community, ensuring milestones, deliverables, and timelines are met
Navigate cross-functional coordination with product, engineering, and solutions teams to deliver tailored solutions
Ensure programs align with customer missions, security requirements, and compliance frameworks
Act as the primary point of contact for public sector customers, building trusted partnerships that drive adoption and long-term value
Proactively collaborate with account managers to identify expansion opportunities and help customers unlock the full potential of the Unstructured platform
Own contract execution, including reviewing deliverables, ensuring compliance, and coordinating with internal stakeholders on contractual obligations
Manage subcontracts, build effective partner relationships, navigate procurement processes, and ensure adherence to federal standards
Guide customers through the implementation and integration of Unstructured solutions within existing workflows and environments
Translate technical capabilities into clear mission impact for both technical and non-technical stakeholders
Represent the voice of the customer internally, providing actionable insights to inform product roadmap and prioritization decisions

What we offer

Company offsites
Best-in-tech swag
Tools needed to do your best work
Medical, dental, and vision coverage from day one
Life and disability insurance
Unlimited PTO
Flexible parental leave
401(k) options
Competitive referral incentives.

Fulltime

Manager, Customer Operations (Customer Success)

The Manager, Customer Operations (Customer success) handles contract performance...

Location

United States , New York

Salary:

100000.00 - 115000.00 USD / Year

SITA

Expiration Date

Until further notice

Requirements

5–7 years’ experience in customer or technical support within technology/services, ideally in fast-paced environments
Familiarity and prior experience with ITIL-based operation processes
Proficiency with ticketing systems, CRM tools, and data analysis methodologies for tracking customer satisfaction
5+ years in customer success, process improvement, or data analysis, with proven ability to drive improvement plans
7+ years in managing customer relationship for on-going services, preferably in customer service or operations
Strong team management skills, including conflict resolution, resource planning, and developing teams to meet business goals
Bachelor’s degree in a relevant field (e.g., Business Administration, Customer Service, Information Technology, or related discipline)
Certifications (optional): ITIL for process and service management roles, or certifications in Customer Relationship Management (CRM) tools.

Job Responsibility

Partner with the account team to oversee service delivery and performance
Conduct customer service reviews and support executive account planning
Build customer knowledge, share insights across back-office teams, and maintain up-to-date records
Stay current on products and updates to provide accurate guidance and ensure customers are on the latest release
Manage change requests, escalate technical issues, and follow up to ensure resolution and satisfaction
Collaborate with internal teams to resolve issues and provide feedback to the account team
Analyze customer data and feedback to identify trends, risks, and engagement levels
Partner with the account team on retention strategies for at-risk customers
Manage success plans, documentation, and communications to improve satisfaction
Prepare reports on metrics and contribute to knowledge resources (FAQs, training).

What we offer

Flex Week: Work from home up to 2 days/week (depending on your Team's needs)
Flex Day: You may wish to flex your arrival time at the office to beat rush hours or leave earlier for personal commitments
Flex-Location: Enjoy up to 30 workdays of benefits, anywhere in the world
Employee Wellbeing: Benefit from the Employee Assistance Program (EAP) provided by SITA, a yearly free service offering practical advice in various aspects of your life
Professional Development: Enhance your skills with our training platforms, inclusive of LinkedIn Learning
Competitive Benefits: Access competitive benefits tailored to the local market and your employment status.

Fulltime

Senior Manager, Customer Supply Chain Manager - Walmart

We’re seeking an analytical, collaborative, and execution-obsessed Customer Supp...

Location

United States , New York, NY ; Bentonville, AR

Salary:

118000.00 - 147500.00 USD / Year

Harry's

Expiration Date

Until further notice

Requirements

5+ years of experience in retail operations, customer supply chain, supply chain management, or retail sales
Strong understanding of Walmart tools & resources (Luminate, Retail Link, Nova, Item 360, Aspen, SupplierOne, Scintilla)
Deep knowledge of forecasting & replenishment, demand/supply planning, store operations, inventory management, and logistics
Skilled at managing large datasets and using Excel, analytics tools, and/or AI tools to uncover insights
Highly organized project manager with the ability to prioritize and lead through ambiguity
Strong communicator capable of translating complex analytics into simple operational actions
Comfortable collaborating across teams—Demand Planning, Sales, Supply Planning, Operations, Finance—and with external partners
Self-starter who thrives in a fast-paced environment and can balance strategic thinking with hands-on execution

Job Responsibility

Lead Walmart forecasting & replenishment across all Mammoth Brands (Harry’s, Flamingo, Lume, Mando)
Manage weekly CPFR processes, ensuring accurate internal inputs and alignment with Walmart’s Supply Plan
Conduct weekly replenishment analyses to monitor store inventory health, supply flow, and demand shifts
Own Event Management forecasting (promotions, resets, modular changes), new item launches, and end-of-life transitions
Identify risks and opportunities related to in-stocks, waste, overstocks, and seasonal dynamics
Serve as the go-to expert on Walmart operational processes including fulfillment, warehousing, transportation, in-store operations, modular execution, allowances, and chargebacks
Own OTIF and operational KPI tracking for Walmart
analyze root causes and lead corrective actions
Manage chargeback mitigation and recovery through cross-functional collaboration and retailer insights
Coordinate with Store Operations partners to identify and drive improvements in on-shelf execution

What we offer

Medical, dental, and vision coverage
401k match
Equity in Mammoth Brands
Flexible time off and working hours
Wellness and L&D stipends
4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years
20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthood
Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
Free products from all of our brands
Bagels on Wednesdays and lunch on Thursdays

Fulltime

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Manager Customer Relationships

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Manager Customer Relationships

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Manager, Customer Operations (Customer Success)

Senior Manager, Customer Supply Chain Manager - Walmart

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