CrawlJobs Logo

Manager, CSAR - Global Library

amgen.com Logo

Amgen

Location Icon

Location:
India , Hyderabad

Category Icon
Category:
-

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Global Library Manager will report to the Sr. Manager, Clinical System and Analytical reporting and will be focused on supporting Global Library activities. They will provide Global Library review at the study level and coordinate closely with the Lead Data manager to ensure the use and adherence to Data Element Standards (DES). The Global Librarian will provide database design services to clinical study teams, in alignment with Company’s standard libraries and design practices. Ensure the standards libraries are maintained appropriately. Create and maintain standard CRFs and Edit checks in CDMS(RAVE) or other related technology. The position is expected to partner effectively with other CSAR Operations and cross functional staff to seamlessly ensure high quality results, internal and external clinical systems, and other CSAR activities related to the use electronic data capture technology. The position will be responsible for quality and results at the study and library level. The CSAR Global Library Manager will also be expected to help deliver large system transformation projects, with a focus on project management, contribution of subject matter expertise, partner engagement, and organisational change. The successful candidate will be a strong leader with proven ability to influence partners, while also acting as an individual contributor on study specific and general CSAR/Global Development Operations projects or operational work. Proven capability of providing support for study results. Has operational experience with clinical database management systems and allied technologies (e.g., Rave EDC, Veeva EDC).

Job Responsibility:

  • Support of clinical trial platform technologies
  • Support decision-making by acting as a data scientist bringing awareness to patterns and analytical insight
  • Leading and / or coordinating the definition of studies in clinical trial databases or clinical systems
  • Coordinating and providing programming support to Clinical Study Teams
  • Maintaining standard business processes within GDO to ensure compliance to regulatory bodies
  • Acting as a technical point of contact for systems deliverables on defined programs
  • Providing technical and business process input / expertise on new and emerging technologies
  • Develop, review and implement policies, SOPs and associated documents
  • Assist in preparing for and responding to audit findings (internal or external)
  • Provide Global Library review at the study level
  • Coordinate closely with the Lead Data manager to ensure the use and adherence to Data Element Standards (DES)
  • Provide database design services to clinical study teams
  • Ensure the standards libraries are maintained appropriately
  • Create and maintain standard CRFs and Edit checks in CDMS(RAVE) or other related technology
  • Partner effectively with other CSAR Operations and cross functional staff
  • Responsible for quality and results at the study and library level
  • Help deliver large system transformation projects

Requirements:

  • Master’s degree in life science, computer science, business administration or related field and 4 to 6 years of experience
  • Bachelor’s degree in life science, computer science, business administration or related field and 6 to 8 years of experience
  • Diploma in life science, computer science, business administration or related field and 10 to 12 years of experience
  • Broad knowledge / work experience in data management / programming in the Pharmaceutical or Biotech arena
  • General project management and planning experience
  • Experience in oversight of outside vendors (CRO’s, central labs, imaging vendors, IRT vendors, etc.)
  • Good Clinical Practice knowledge
  • Strong understanding and experience in the use of performance management techniques, measures, problem-solving and analytical thinking
  • Knowledge of drug development and clinical trials processes
  • Knowledge of data management processes
  • Knowledge of programming of clinical trial databases and applications
  • Knowledge of systems development lifecycle
  • Knowledge of Programming Languages
  • Knowledge of project planning and management
  • Knowledge of quality management
  • Knowledge of regulatory filings and inspections
  • Understanding of CDISC and SDTM
  • Knowledge of process improvement methodologies

Nice to have:

Advanced degree in life science, computer science, math, statistics, business administration or related field

What we offer:

Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards

Additional Information:

Job Posted:
December 18, 2025

Work Type:
On-site work
Icon
Amgen - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Manager, CSAR - Global Library

New

Product Support Specialist – Cranial & Functional Planning Applications

As a (Senior) Product Support Specialist “Cranial & Functional Planning Applicat...
Location
Location
Germany , Munich
Salary
Salary:
Not provided
brainlab.com Logo
Brainlab
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduate of a technical or scientific course of study or equivalent working experience
  • Advanced skills in troubleshooting of software based medical devices
  • A detail-oriented, analytical mindset with an ability and commitment for problem solving
  • A well-organized and clearly structured work style and a “can do” mentality
  • Team worker, fluent verbal and written English communication skills
  • Excellent documentation habits and a good communicator
  • Experience with medical image data stored in DICOM (Digital Imaging and Communications in Medicine) standard
  • Willingness to travel up to 10%
Job Responsibility
Job Responsibility
  • Lead technical investigations for customer complaints and product CAPAs assigned to R&D
  • Evaluate technical issues that occur during daily use of our systems in hospitals and act as key reference within the R&D team
  • Systematically analyse and identify trends in product performance
  • Collect, evaluate and provide systematic feedback from various sources to R&D and Marketing on a cyclical basis
  • Improve product design and service concept as a support stakeholder together with R&D and Marketing teams
  • Serve as key advisor during R&D design input meetings to ensure preventative design improvements
  • Collect product support requirements from stakeholders inside and outside of own department
  • Initiate product changes based on product issue trends and complaints/customer feedback
  • Transfer product knowledge from R&D to 2nd level customer care teams
  • Coordinate support related communication with other R&D departments for applications used across multiple product portfolios
What we offer
What we offer
  • 30 vacation days, plus December 24th and December 31st
  • Flexible working hours
  • Hybrid work model within Germany
  • Bike leasing via cooperation partner "BikeLeasing"
  • Parking garage and safe underground bike storage
  • Award-winning subsidized company restaurant and in-house cafes
  • Variety-rich fitness program in our ultra-modern 360m2 company gym
  • Regular after work, team, and company events
  • Comprehensive training and continuing education opportunities
  • Fulltime
Read More
Arrow Right
New

Project Administrative Manager

ZGF is seeking a Project Administrative Manager who is energized by growing peop...
Location
Location
United States , Portland
Salary
Salary:
90000.00 - 115000.00 USD / Year
zgf.com Logo
ZGF Architects
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Highly experienced in administrative support services and project administration with documented excellent performance
  • Minimum of 3 years of experience in Architecture field
  • Comprehensive understanding of project life cycles and the administrative support needs associated with each phase
  • Strong problem solving and critical thinking skills
  • Exceptional leadership and time, task, and resource management skills
  • Capable of managing staff and assessing workloads
  • Proficient in the following software applications: Microsoft Office Suite, especially Word, Excel, Outlook and Teams
  • Newforma
  • BlueBeam
  • Deltek Vision
Job Responsibility
Job Responsibility
  • Provide training, support, mentorship and supervision for Project Administrators, remaining committed to their professional development and growth
  • Provide ongoing feedback day-to-day, to ensure professional development and growth for staff
  • Evaluate administrative staff performance to support annual review and compensation cycles
  • Coordinate, assign and monitor schedules and activities of project administration staff
  • Monitor administrative staffing requirements, making adjustments as necessary to maintain balanced workloads among staff
  • review project workloads with Project Managers and Project Administrators
  • hire or reduce staff accordingly with approval of Administrative Operations Manager and Managing Partner
  • Act as an office-wide resource for standard project procedures
  • capable of identifying appropriate solutions to project needs
  • Monitor administrative procedures to determine / develop the best methods for maintaining consistency and improving quality and efficiency, in collaboration with other leaders
What we offer
What we offer
  • Medical, Dental and Vision coverage with a generous employer contribution
  • HSA with employer contribution
  • 401k with employer match
  • 4 weeks of PTO and 10 paid holidays per year
  • paid parental and family leave programs
  • Fulltime
Read More
Arrow Right
New

Murex Back Office Configurator

You are a technically strong Murex Back Office Configurator with hands-on experi...
Location
Location
Netherlands , Utrecht
Salary
Salary:
Not provided
levy-professionals.com Logo
Levy Professionals
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong knowledge of Murex architecture, Back Office modules, MxML workflows, data mapping and scripting
  • Experience with Java, Python, SQL, Unix environments, and integration/API development
  • Understanding of asset classes such as Fixed Income, FX, Money Markets, Rates, Securities, and Commodities
  • Experience with Back Office processing, settlement instructions, reconciliation, and end-of-day activities
  • Familiarity with regulatory requirements, performance optimisation, automation, and system integration
Job Responsibility
Job Responsibility
  • Configure and maintain Murex Back Office functionalities, supporting trade processing, settlement, and reporting
  • Develop scripts, troubleshoot technical issues, and contribute to integrations with external systems
  • Analyse business requirements and translate them into functional and technical specifications
  • Support regulatory changes and ensure system configurations align with financial standards
  • Prepare and execute testing activities, including system, integration, and user acceptance testing
Read More
Arrow Right
New

Senior Client Success Partner

The Senior Client Success Partner manages high-value, complex Strategic Accounts...
Location
Location
United States , Chicago, IL; Royal Oak, MI
Salary
Salary:
70000.00 - 96000.00 USD / Year
mytennislessons.com Logo
MyTennisLessons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of professional experience in customer success or related roles
  • Experience in fintech or SaaS environments preferred
  • Proven success managing high-value, complex accounts with measurable outcomes
  • Strong consultative engagement skills and executive-level communication
  • Advanced knowledge of SpotOn RPOS, integrations, pricing, and restaurant operations
  • Skilled in mentoring junior CSPs and sharing best practices
  • Analytical expertise to interpret metrics and portfolio trends
  • Experience driving client expansion and retention strategies at scale
Job Responsibility
Job Responsibility
  • Own high-value, complex Strategic Accounts, monitoring adoption and engagement
  • Lead escalations and At Risk resolution for challenging client situations
  • Conduct executive-level Business Reviews and adoption planning sessions
  • Analyze portfolio trends to anticipate risks and mitigate potential churn
  • Drive upsell, cross-sell, and referral initiatives
  • Identify and implement tailored strategies to increase account value
  • Partner with Rates, Product, and Sales teams on account growth plans
  • Collaborate with Product, Implementation, and Support to enhance client experience
  • Convert client feedback into strategic insights for product and service improvements
  • Track portfolio performance, adoption metrics, and expansion results
What we offer
What we offer
  • Medical, Dental and Vision Insurance
  • 401k with company match
  • RSUs
  • Paid vacation, 10 company holidays, sick time, and volunteer time off
  • Employee Resource Groups to build community and inclusion at work
  • Monthly cell phone and internet stipend
  • Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development
  • Fulltime
Read More
Arrow Right
New

Supply Chain Manager

The Supply Chain Manager provides leadership and direction in the areas of Sched...
Location
Location
Salary
Salary:
Not provided
sig.biz Logo
SIG Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree from four-year college or university
  • or minimum five years related experience and/or training
  • or equivalent combination of education and experience
  • 5 years progressive experience in Supply Chain, Materials Management, Logistics, Procurement or related field preferred
  • APIC’s certification preferred
  • Lean experience strongly desired
  • Proficient in Microsoft office
  • Extensive ERP system experience preferred
  • Knowledgeable in Microsoft Word, Excel and Outlook
  • Good Communication skills
Job Responsibility
Job Responsibility
  • Ensure raw materials and finished products are supplied to internal and external customers on a timely basis
  • Establish and maintain strong working relationships with customers, both internally and externally, as well as the suppliers
  • Maintain a skilled and competent workforce focusing upon raw material efficiency, world class equipment utilization, delivery, quality (services), cost, and flexibility
  • Create and maintain purchasing system that provides annually increasing economic value
  • Manage the Supply Chain group to achieve the desired OTC (On Time Complete) metric using visual management systems, demand segmentation and other tools as necessary
  • Must foster a continuous improvement environment using lean principles such as Kanban/Pull Systems, 5s, demand segmentation, production wheels, etc.
  • Motivate staff to accomplish common goals and continuously improve from current/past practices to result in cost reductions, process improvements, and higher customer satisfaction
  • Responsible for overseeing food safety
  • Other duties as assigned
What we offer
What we offer
  • Generous Day 1 eligibility healthcare & life insurance for you and qualified dependents
  • 401K Retirement matching reimbursement
  • Vacation & PSL
  • Paid Holidays
  • Performance Bonus
Read More
Arrow Right
New

Supply Chain Manager

The Supply Chain Manager provides leadership and direction in the areas of Sched...
Location
Location
United States
Salary
Salary:
125000.00 - 135000.00 USD / Year
sig.biz Logo
SIG Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree (B.A.) in Business Management, Engineering or Industrial Engineering from a (4) four year college or university
  • 5-10 years progressive experience in Supply Chain, Materials Management, Logistics, Procurement or related field in a manufacturing environment
  • APIC’s certification preferred
  • Lean experience strongly desired
  • Extensive ERP system experience preferred
  • Proficiency with MS Word and MS Excel
  • The ability to excel in a fast paced, high-energy environment with constant interface with people
  • Ability to communicate effectively
Job Responsibility
Job Responsibility
  • Ensure raw materials and finished products are supplied to internal and external customers on a timely basis
  • Establish and maintain strong working relationships with customers, both internally and externally, as well as the suppliers
  • Maintain a skilled and competent workforce focusing upon raw material efficiency, world class equipment utilization, delivery, quality (services), cost, and flexibility
  • Manage the Supply Chain group to achieve the desired OTC (On Time Complete) metric using visual management systems, demand segmentation and other tools as necessary
  • Must foster a continuous improvement environment using lean principles such as Kanban/Pull Systems, 5s, demand segmentation, production wheels, etc
  • Motivate staff to accomplish common goals and continuously improve from current/past practices to result in cost reductions, process improvements, and higher customer satisfaction
  • Responsible for overseeing food safety
  • Be able to effectively measure and communicate supply chain performance metrics for the plant and provide root cause and corrective action
What we offer
What we offer
  • Generous Day 1 eligibility healthcare & life insurance for you and qualified dependents
  • 401K Retirement matching reimbursement
  • Vacation & PSL
  • Paid Holidays
  • Performance Bonus
  • Fulltime
Read More
Arrow Right
New

Retention Specialist

The Retention Specialist plays a critical role in protecting recurring revenue a...
Location
Location
Mexico , Mexico City
Salary
Salary:
Not provided
mytennislessons.com Logo
MyTennisLessons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong communication, influence, and problem-solving skills, with the ability to collaborate across teams
  • High emotional intelligence, with exceptional written and verbal communication in client-facing environments
  • Proven ability to manage multiple accounts, cases, and priorities in a fast-paced environment
  • Solutions-oriented and proactive mindset with a strong focus on retention and client satisfaction
  • Adaptable and agile, comfortable navigating complexity and ambiguity while meeting deadlines
  • Demonstrated experience in client retention, account management, or customer success, with measurable results
  • Knowledge of SaaS, fintech, payment processing, or software solutions industries preferred
  • 2–5 years of professional experience in Customer Success, Account Management, Retention, or related roles
  • Experience in SaaS or fintech environments strongly preferred
  • Bachelor’s degree in Business Administration, Marketing, Communications, Hospitality Management, or a related field required
Job Responsibility
Job Responsibility
  • Manage inbound and outbound client interactions across Salesforce cases, email, and churn alerts with urgency and professionalism
  • Engage B and C segment clients to resolve dissatisfaction, restore accounts, and prevent churn
  • Conduct proactive account health checks, risk assessments, and escalations to protect account retention
  • Partner cross-functionally with Sales, Support, and Client Success to resolve issues and recover at-risk accounts
  • Recommend tailored retention solutions, including product enhancements and pricing adjustments
  • Negotiate cancellations and implement creative strategies to preserve recurring revenue
  • Execute proactive outreach to accounts showing early signs of disengagement
  • Maintain accurate and timely documentation of all client interactions, resolutions, and outcomes
  • Consistently meet or exceed retention KPIs and performance targets, while identifying trends and insights to improve engagement
  • Maintain expert-level knowledge of SpotOn products, services, and value propositions
  • Fulltime
Read More
Arrow Right
New

Mobile Associate - Retail Sales

This role supports retail operations by engaging customers and facilitating thei...
Location
Location
United States , Birmingham
Salary
Salary:
17.50 USD / Hour
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED
  • 6 months of customer service and/or sales experience, Retail environment (Preferred)
  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it
  • Competitive drive and proven ability to succeed in a fast-paced sales environment
  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues
  • Effective at balancing customer needs and performance goals
  • At least 18 years of age
  • Legally authorized to work in the United States
Job Responsibility
Job Responsibility
  • Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
  • Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
  • Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
  • Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
  • Also responsible for other duties/projects as assigned by business management as needed
What we offer
What we offer
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off and up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Parttime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy