Manager CRM Lifecycles Global E-Commerce Job at Puma Group (Herzogenaurach)

Manager CRM Lifecycles Global E-Commerce

As CRM Lifecycle Manager, you will own the end-to-end customer lifecycle strateg...

Location

Netherlands , Utrecht

Salary:

Not provided

Puma Group

Expiration Date

Until further notice

Requirements

Strong experience in CRM lifecycle or retention marketing, ideally in global retail and eCommerce, fashion, lifestyle, or sportstyle organizations
Proven ability to design lifecycle strategies
Highly analytical mindset: comfortable working with cohorts, funnels, CLTV models, and incrementality frameworks
Deep understanding of CRM ecosystems, including ESPs, CDPs, identity resolution, and marketing automation capabilities
Ability to turn data into decisions - you can clearly articulate why a journey exists, what it drives, and how success is measured
Strong stakeholder management skills, able to align global and regional teams around shared lifecycle principles
Hands-on but strategic: you can zoom out to define frameworks and zoom in to fix what’s not working

Job Responsibility

Define and own the global CRM lifecycle strategy, covering acquisition onboarding, activation, engagement, repeat purchase, retention, and reactivation
Design lifecycle frameworks from scratch: key moments, triggers, journeys, and messaging logic across the customer lifecycle
Brief lifecycle journeys to the Internal Creative Studio and ensure the output reflects industry best-practices and fit-for-purpose
Translate customer behaviour into action, aligning with wider brand marketing teams to integrate customer profiles and using data to identify high-impact moments where CRM can drive incremental value
Partner closely with data & analytics teams to define segmentation logic, customer states, and lifecycle KPIs (retention, frequency, CLV uplift)
Work with platform vendors and internal tech teams to ensure journeys are scalable, automated, and measurable across regions and channels
Own lifecycle performance measurement, setting up test-and-learn frameworks, incrementality and A/B testing, and cohort-based reporting, continuously reviewing and optimising performance of journeys
Collaborate with paid media and onsite teams to align lifecycle messaging with acquisition, personalization, and conversion strategies
Act as the strategic voice of the customer, balancing brand, experience, and commercial outcomes across touchpoints

Manager Mobile App & CRM Global E-Commerce

As the Global eCom App Marketing Manager, you will define and lead our global ap...

Location

Germany , Herzogenaurach

Salary:

Not provided

Puma Group

Expiration Date

Until further notice

Requirements

Strong experience in CRM, lifecycle, or app marketing within eCommerce, consumer tech or fashion/lifestyle organizations
Strong experience managing push, in-app messaging, and deep linking ecosystems
Hands-on experience with marketing automation platforms (experience with Emarsys preferred)
Experience with mobile attribution and deep linking tools (e.g., Branch)
Strong analytical capability with ability to translate data into strategy
Experience managing cross-functional and international stakeholders

Job Responsibility

Define and lead the global app retention and engagement strategy across push notifications, in-app messaging, and other app communication channels
Build lifecycle frameworks covering onboarding, activation, engagement, loyalty, win-back, and reactivation
Establish global best practices and scalable playbooks for local market execution
Drive personalization and segmentation strategies in partnership with CRM and data teams
Own the global app growth and retention roadmap aligned with business objectives
Design and oversee a structured testing framework (A/B, multivariate testing)
Collaborate with product and UX teams to improve app conversion, usability, and engagement
Define global KPIs for app performance (retention, churn, CLTV, push engagement, revenue contribution)
Own strategic relationships with key marketing technology vendors, including Emarsys (ESP & customer engagement) & Branch (deep linking & attribution)
Act as the central point of contact for local market teams executing app campaigns

Manager App Marketing Global E-Commerce

As the Global eCom App Marketing Manager, you will define and lead our global ap...

Location

Netherlands , Utrecht

Salary:

Not provided

Puma Group

Expiration Date

Until further notice

Requirements

Strong experience in CRM, lifecycle, or app marketing within eCommerce, consumer tech or fashion/lifestyle organisations
Strong experience managing push, in-app messaging, and deep linking ecosystems
Hands-on experience with marketing automation platforms (experience with Emarsys preferred)
Experience with mobile attribution and deep linking tools (e.g., Branch)
Strong analytical capability with ability to translate data into strategy
Experience managing cross-functional and international stakeholders

Job Responsibility

Define and lead the global app retention and engagement strategy across push notifications, in-app messaging, and other app communication channels
Build lifecycle frameworks covering onboarding, activation, engagement, loyalty, win-back, and reactivation
Establish global best practices and scalable playbooks for local market execution
Drive personalization and segmentation strategies in partnership with CRM and data teams
Own the global app growth and retention roadmap aligned with business objectives
Design and oversee a structured testing framework (A/B, multivariate testing)
Collaborate with product and UX teams to improve app conversion, usability, and engagement
Define global KPIs for app performance (retention, churn, CLTV, push engagement, revenue contribution)
Own strategic relationships with key marketing technology vendors, including Emarsys (ESP & customer engagement) & Branch (deep linking & attribution)
Act as the central point of contact for local market teams executing app campaigns

Senior E-commerce Manager

Senior Ecommerce Manager Luxury Sports Brand. We’re partnering with a high-profi...

Location

United Kingdom , London

Salary:

Not provided

Major Players Limited

Expiration Date

Until further notice

Requirements

5+ years’ experience in Ecommerce Management, ideally within high-growth fashion, streetwear, or talent-led brands
Expert in Shopify Plus and Klaviyo, with experience building flows from scratch and A/B testing campaigns
Experience managing or building a digital loyalty program (e.g., LoyaltyLion, Yotpo, Smile)
Strong commercial acumen, comfortable managing P&Ls and driving measurable growth
Highly analytical, using data to inform every decision
Calm under pressure, especially during high-volume site traffic periods

Job Responsibility

Develop and execute long-term ecommerce roadmaps to drive global sales growth and increase customer lifetime value
Own the global trading calendar, executing launches, promotions, and high-profile drops with the customer journey in mind
Manage and optimise the Shopify Plus ecosystem, including app integrations, theme customisation, and backend logistics
Partner cross-functionally with Marketing, Creative, and Merchandising teams to align campaigns, storytelling, product presentation, and onsite experience with commercial objectives
Lead the CRM strategy, building lifecycle email flows (welcome, abandoned cart, post-purchase, win-back) that turn one-time buyers into loyal customers
Design and manage a loyalty program or app, offering perks such as early access, exclusive drops, and digital content
Use advanced segmentation to deliver personalised content for a global audience
Own daily, weekly, and monthly site performance, balancing revenue, conversion, and margin targets
Analyse site performance, sales data, and customer behaviour to identify CRO opportunities
Deliver detailed post-campaign reporting to track the impact of email, loyalty, and other initiatives on total revenue

Fulltime

Head of CRM

We're looking for a strategic CRM leader to transform how we connect with our 20...

Location

United Kingdom; Germany; Netherlands; Belgium; Sweden , Luton; Hanover; Rijswijk; Zaventem; Stockholm

Salary:

Not provided

TUI

Expiration Date

Until further notice

Requirements

proven experience in CRM and direct marketing, with a track record of developing strategies that deliver measurable business results at scale across multiple markets or regions
leadership capabilities shine through along with your experience of building and developing high-performing teams who innovate and execute with excellence
deep knowledge of CRM platforms, marketing automation technologies, and customer lifecycle marketing techniques
analytical mindset allows you to derive actionable insights from complex data, while your stakeholder management skills help you build strong partnerships enabling you to successfully deliver in a global, matrix environment
experience managing multi-channel campaigns across different markets would be valuable, particularly if you've worked in travel, hospitality, or e-commerce environments
Understanding of data science and AI applications in marketing would strengthen your ability to drive our personalisation agenda forward

Job Responsibility

shape and deliver our CRM strategy, creating a comprehensive 3-year roadmap that aligns with business objectives and drives customer lifetime value across all our markets
Leading large-scale campaign execution is at the heart of this role, where you'll oversee programmes that reach millions of customers and generate significant revenue impact
champion the transformation towards automation and personalisation, working alongside data science teams to implement AI-driven communications that truly resonate with our customers
guide the development of compelling content and creative assets, ensuring every communication strengthens our brand and drives meaningful engagement
Collaborating with technology teams, you'll define platform requirements and prioritise developments that enhance our CRM capabilities and integration across systems
Building robust measurement frameworks will be key, as you'll track performance, demonstrate ROI, and identify opportunities that continuously improve our customer communications

What we offer

Attractive remuneration
discretionary bonus schemes
generous travel benefits
extensive health & well-being support
flexible working
Access the TUI Learning Hub to level-up and reach your ambitions
opportunities to work on global projects and teams
Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation

Fulltime

Lead Service Designer

As a Lead Service Designer, you will be responsible for partnering with business...

Location

United States; Canada , San Diego; Halifax

Salary:

171000.00 - 257000.00 USD / Year

ResMed

Expiration Date

Until further notice

Requirements

Minimum of 7 years of experience in design or design research
At least 4 years in Service and Strategic Design
Strong portfolio showcasing work and experience applying design to complex projects in large matrix organizations
Experience in applying design to help transform and scale global enterprise platforms (e.g. E-commerce, CRM etc.) is highly desirable
Bachelor’s degree in HCI, Psychology, Interaction Design, Industrial Design, Digital Design, Anthropology or relevant field is desirable
Post-graduate qualifications in Psychology or another research or behavioral science-based field is highly desirable
Proficient across the end-to-end design lifecycle
Proven ability to weigh user needs against business outcomes and building commercially viable solutions
Proven ability to engage with, influence and win the support of senior decision makers through masterful story telling
Strong understanding of human behavior, and human-computer or customer service interaction patterns

Job Responsibility

Partner with business, product and technology leaders to understand key strategic outcomes, problems and opportunities as well as shape the role of design
Lead the scoping, design, set up and execution of strategic discoveries across the portfolio
Work with teams to define clear strategies and success metrics for projects
Lead the design, set up and execution of mixed method research techniques
Collaborate with product managers, architects, business analysts and other stakeholders to get a deeper understanding of our end-to-end user journeys, processes, technology and data
Create user journey maps to visualize the user experience across different stages and channels
Develop detailed service blueprints that map out the entire service process
Develop detailed user archetypes based on research findings
Lead storytelling and visualization to help cross-functional teams to develop a deep understanding of user journeys
Lead the design and facilitation of co-creation workshops with stakeholders

What we offer

comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance
sleep care management
Health Savings Account (HSA)
Flexible Spending Account (FSA)
commuter benefits
401(k)
Employee Stock Purchase Plan (ESPP)
Employee Assistance Program (EAP)
tuition assistance
Flexible Time Off (FTO)

Fulltime

Performance Manager

The Performance Manager is a key player in EMF Media’s growth engine, responsibl...

Location

France

Salary:

Not provided

EMF Media

Expiration Date

Until further notice

Requirements

4+ years in performance marketing with hands-on execution across paid social and search
Mastery of media buying on Meta, TikTok, Google, YouTube, both tactical and strategic
Understanding of influencer marketing, email marketing, CRO, and creator-driven brand economy
Strong analytical capabilities with a fluency in performance metrics and attribution logic
Experience working with DTC or e-commerce brands in beauty/wellness is mandatory
Demonstrated ability to manage budgets, scale campaigns, and deliver profitability
Clear communicator, capable of cross-functional collaboration and strategic thinking

Job Responsibility

Own the full lifecycle of paid media from strategic design to tactical execution
Design and launch full-funnel campaigns across all social paid channels and emerging platforms
Drive budget ownership and performance monitoring at a strategic level, ensuring investments are aligned with growth objectives and KPIS
Define testing priorities and guide media buyers to optimise performance across key levers like creatives, messaging, and bidding strategies
Collaborate with Leadership to ensure campaign structures align with client goals
Use data as your compass to optimise campaigns daily, weekly, and monthly
Monitor performance KPIS to drive constant improvement
Conduct structured post-mortems to identify winning elements and optimisation areas
Make sure the data on the client and internal dashboards is correct
Collaborate with Creative Strategists and Copywriters Strategists to ensure ad creatives are aligned with performance-driven objectives and campaign KPIs (ROAS, CPA, CTR, CVR, etc.)

What we offer

Join a High-Performance Team
Remote & Flexible Work
Career Growth & Learning
Collaborative Culture
Competitive Compensation
Performance-based bonuses

Fulltime

New

Pharmacy Technician

We're building a world of health around every individual — shaping a more connec...

Location

United States , Fairfield

Salary:

18.94 - 28.94 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

Select Country

Manager CRM Lifecycles Global E-Commerce

Job Description

Job Responsibility

Requirements

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