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Manager Credit Card

https://www.hsbc.com Logo

HSBC

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Location:
Hong Kong, Central

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people.

Job Responsibility:

  • Assist in formulation of card acquisition strategy to deepen market penetration and grow market share
  • Develop marketing campaigns to boost up new cards intakes with clear proposition at a cost efficient manner
  • Manage and liaise with acquisition channels to ensure marketing programs are smoothly executed and acquisition targets are on track
  • Drive customer journey enhancement with digitization and collaborate with other business units to develop superior end-to-end customer experience across channels and customer touchpoints
  • Initiate delivery planning, P&L forecast, requirement scoping, card scheme negotiation, risk clearance, product commercialization and coordination work with different stakeholders to ensure a smooth project delivery to achieve the business goals
  • Support day-to-day business and operational tasks including cost control and monitoring, development of project proposal and management reports, liaison on customer enquiries and complaints
  • Work closely with Risk team on credit refinement and ensure regulatory requirements are met

Requirements:

  • University degree holder, preferably majoring in Business Administration or a related discipline
  • Work experience on credit card is preferred. Experience in digital projects or analytical areas would be a plus
  • Strong business acumen and project management skills
  • Self-driven with strong drive and positive working attitude
  • Excellent analytical and problem-solving skills with critical thinking
  • Able to work with stakeholders from various functions and disciplines to drive business outcomes
  • Fluent in Cantonese and English with good presentation skills

Nice to have:

Experience in digital projects or analytical areas

What we offer:
  • Flexible working
  • Continuous professional development
  • Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
August 06, 2025

Expiration:
September 01, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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