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Manager, Credit Card Usage (Usage & Rewards)

https://www.hsbc.com Logo

HSBC

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Location:
Hong Kong, Mongkok

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Category:
Finance

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

A Career with Hang Seng Bank. Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Job Responsibility:

  • Contribute to achieve business targets of card spending, customer engagement and awareness through credit cards related features, value propositions, promotions and projects
  • Plan, organize and implement joint promotions with merchant partners, and targeted customers spending programs via card usage & rewards projects, with analysis of marketing situation, customer behavior and spending pattern
  • Develop, grown and maintain partnership with merchant partners to drive sustainable spending growth in a cost-effective manner on a day-to-day basis
  • Innovative and commercialize new usage propositions and initiative to drive up adoption and usage with external retail partners
  • Be an active team member, proactively engage internal and external stakeholders to ensure smooth program implementation, as well as to deliver efficient and accurate execution and uplift customer experience
  • Manage program budget planning, payment and reconciliation
  • Monitor program performance, report and evaluate program result

Requirements:

  • University degree with minimum 7 years of relevant experience preferable in credit card industry
  • Strong aptitude for innovation, ready for challenges and enjoy working in dynamic environment
  • High degree of personal drive and resilience
  • Excellent communication and interpersonal skills, with hands-on experience in internal or external partnerships development or management
  • Able to work with stakeholders from various functions and disciplines to drive business outcomes
  • Excellent problem solving and analytical skills with creative and critical thinking
  • Good knowledge in compliances and regulatory requirements
  • Good command of both written and spoken in English and Chinese
What we offer:
  • Dynamic working environment
  • Good career development opportunities
  • Competitive compensation packages

Additional Information:

Job Posted:
May 08, 2025

Expiration:
June 07, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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