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We’re partnering with a leading industry company to find a talented Manager of Creator Operations in Bentonville, AK. This on-site, temporary role offers an exciting opportunity to contribute to a retail media network’s creator ecosystem and content-to-commerce initiatives. Potential to extend
Job Responsibility:
Oversee daily activities for creator and influencer channels, including developing strategies, coordinating communications, and activating campaigns
Implement comprehensive plans around brand safety, customer care, and marketing operations to deliver premium service to creators
Forecast the financial impact of creator efforts, refine strategies based on measurement insights, and mitigate potential risks
Identify and prevent potential issues that could harm brand reputation or platform integrity
Establish benchmarks for creator care success and develop tracking methods to measure outcomes
Manage vendor relationships by evaluating performance, analyzing metrics, and identifying opportunities for growth
Collaborate with cross-functional teams such as MAP and suppliers to ensure project timelines are met
Adopt a creator-first approach in all campaigns and processes
Partner with the product team to understand product roadmaps and develop aligned business plans for launches and updates
Requirements:
Over five years of experience in influencer marketing, digital advertising, operations, e-commerce, or retail
Proven industry relationships and experience working with leadership in media, retail, or e-commerce sectors
Strong communication skills and a proactive attitude toward building partnerships
Highly organized, detail-oriented, and capable of designing scalable processes and frameworks
Self-starter with a builder mentality, able to develop programs independently and proactively create strategic frameworks