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Capital One Logo Capital One · Finance

Manager, CRA Strategy & Program Management

United States, McLean 122100.00 - 153300.00 USD / Year · Job Posted March 22, 2026
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Job Description

Within CRA S&PM, the Community Development (CD) Qualification team is looking for a self-starting Manager to play a critical role in support of the company’s efforts to continue our track record of outstanding CRA performance. Be the brains behind the scenes to move community development projects and data-related initiatives forward and help us meet our CRA objectives. Utilize your keen eye for detail to review data and research details, while using your judgment to make decisions. In addition to digging into the data, this position will allow you to partner and engage with other team members to collaboratively clarify data points to accurately and effectively report findings. Like piecing together a puzzle, this role will allow you to find the details and put them together to tell a very important and compelling Capital One CRA story.

Job Responsibility

  • Perform analysis of information, manage the collection of documentation, and qualification/validation of Community Development (CD) activities
  • Utilize data management/workflow systems to ensure data integrity and full documentation of CD activities
  • Conduct quality assurance/audit reviews to ensure data integrity and process consistency
  • Development and/or maintenance of formal process documentation including job aids and other procedural documents
  • Participate in efforts to prepare for CRA examinations, internal audits and controls testing
  • Participate in and execute special projects and effectively manage assigned deliverables
  • Identify opportunities and actively engage in efforts that improve or streamline qualification processes
  • Act as a subject matter expert and provide consulting or advisory services to business or internal partners as needed
  • Provide assistance and actively participate in technology-related projects and other initiatives related to regulatory compliance

Requirements

  • High School Diploma, GED or equivalent certification
  • At least 3 years experience in compliance, controls, auditing, operational risk management or regulatory document reviews, or any combination of the five

Nice to have

  • At least 2 years of experience in the Community Reinvestment Act field, including CD data validation
  • At least 2 years of experience with CRA Wiz, other CRA CD Data Management or general data management systems used for validation and reporting
  • At least 4 years of experience working in a regulatory, audit, legal, or risk team
  • At least 2 years of experience working within matrixed teams to deliver new data & technology products
  • Basic understanding of modern data infrastructure and tools, Agile methodologies and AI

What we offer

  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
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