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Manager, Corporate Travel Technology & Automation

United States, NY 68680.00 - 92920.00 USD / Year · Job Posted March 18, 2026
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Job Description

This position is responsible for overseeing all online technology and automation platforms within the organization. The role involves ensuring the smooth deployment and maintenance of various technological solutions that support the company's operations.

Job Responsibility

  • Overseeing all online technology and automation platforms within the organization
  • Ensuring the smooth deployment and maintenance of various technological solutions
  • Deployment of new/modified functionality to front-end, mid-office and TTT business application platforms
  • Maintaining certification in software administration
  • Project Manage profile and mid-office development projects
  • Understanding of internal infrastructure and booking workflows
  • Leading, co-leading new client implementations or “change” projects
  • Oversee the department’s internal support ticket system
  • Ensure timely communication and follow-through
  • Maintain effective relationships with technology vendors and consultants
  • Provide timely and professional responses to vendor inquiries
  • Assist in reviewing automation processes and identifying opportunities for improvement
  • Keep informed of industry changes and trends
  • Participate in training, supplier, and engagement programs

Requirements

  • Bachelor’s degree
  • Minimum of 2 years travel experience
  • Minimum 2 years of Online Booking Tool utilization
  • Confident, detail oriented, ingenious problem solver, fast learner, flexible, and responsive
  • Responds positively to challenge and pressure
  • Knowledge and comfort in troubleshooting software/hardware issues
  • Knowledge and usage experience of travel industry reservation and mid-office platforms
  • Experienced in a compliance-driven software administration environment

Nice to have

preferrable around cloud-integrated solutions

What we offer

  • Competitive compensation
  • Health & financial benefits
  • Paid time off
  • Parental leave
  • Family planning support
  • Flexible work policy
  • Associate resource groups
  • Volunteering & community impact opportunities
  • Holiday gatherings
  • In-house taste tests

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