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Drive day-to-day operational excellence for the function, ensuring smooth, efficient and well-coordinated processes across ACCP and local markets and enabling consistent ways of working
Establish and govern core operational processes, including content creation and delivery workflows, coordinating market requests and external partners and ensuring clear standards, timelines and approval mechanisms for quality and compliance
Lead reporting and analytics for ELMAC Corporate Affairs, developing dashboards, performance reports and insights that demonstrate impact, inform decision-making and support continuous performance improvement
Manage central resources and platforms, including the agency roster, resource planning processes, central editorial calendar and knowledge-sharing tools, while coordinating key administrative processes such as meeting rhythms, documentation, workflow management and governance
Own budget tracking and resource management processes, enabling transparency, supporting planning and forecasting and reinforcing a 'one Corporate Affairs budget' mindset
Enable talent and capability development, supporting onboarding, capability-building initiatives, resource planning and coordination of learning and development programs
Ensure adherence to operational standards and governance, maintaining strong controls, clear documentation and disciplined processes across ELMAC
Serve as a central point of coordination for the Corporate Affairs Strategic Hub team at ACCP, driving alignment, communication and follow-through on key initiatives, cross-functional dependencies and enterprise priorities
Act as a key interface between Global Corporate Affairs Analytics and ELMAC Corporate Affairs, facilitating knowledge sharing and identifying opportunities to enhance efficiency, effectiveness and use of global tools and technologies
Contribute as a core member of a high-performing Corporate Affairs Strategic Hub team at ACCP, helping shape ways of working and supporting the evolution of the function
Requirements
Bachelor’s degree in Business, Operations, Analytics, or a related field
At least 5 years experience and a proven track record in operations, analytics, or program management, ideally within a corporate or matrixed environment
Demonstrated capability in creating efficient and effective reporting, dashboards and performance analytics, translating data into actionable insights
Experience managing processes, workflows and governance, with strong attention to detail and quality standards
Proven ability to coordinate across teams and markets, managing multiple priorities and stakeholders
Strong organizational, problem-solving and communication skills, with a proactive, self-starter mindset
Proven ability to work in global teams and navigating complex stakeholder landscapes, influencing without direct authority
Nice to have
Background in Corporate Affairs, Communications, or Public Affairs functions
Experience supporting budget planning, forecasting and resource management, ideally across multiple teams or markets
Strong working knowledge of digital, social and communications analytics, including tools used for monitoring and performance reporting
Exposure to talent management activities, including onboarding, capability building and resource planning
A mindset of continuous improvement and curiosity about new tools and technologies
What we offer
Vast opportunities to learn, develop, and move up and across our global organization
Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act
Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits