CrawlJobs Logo

Manager, Content Management

United States · Job Posted February 18, 2026
Apply Position
Job Link Share

Job Description

As the Content Manager, you are the conductor of the Filigran Academy. Your mission is to translate the technical complexity of our products (OpenCTI and OpenAEV) into seamless, impactful, and scalable learning paths. You don't just manage the production of videos or articles; you define the educational strategy that will enable our customers, partners, and employees to achieve operational excellence. You will ensure the perfect balance between production cadence (Content Ops) and narrative coherence (Learning Experience).

Job Responsibility

  • Define and drive the quarterly content roadmap for the Academy based on product launches and market requirements
  • Translate Filigran’s "Intelligence-Driven Defense" vision into certification programs and structured learning paths
  • Lead and mentor a team of specialized Content Managers (focused on Content Ops and Learning Experience)
  • Support the team’s skill development in instructional design, technical storytelling, and production tools
  • Oversee workload management and project prioritization within the team
  • Guarantee the consistency of the "Filigran Voice" across all educational materials
  • Optimize production workflows from initial scripting to LMS publishing to reduce the time-to-market for training modules
  • Analyze Academy KPIs (completion rates, certification scores, feedback) to continuously iterate and improve content quality

Requirements

  • Minimum 5 to 7 years in instructional design or technical content creation
  • At least 2 years in a management role within a B2B SaaS ecosystem
  • Strong understanding of cybersecurity or the ability to quickly ramp up on technical topics
  • Proficient in tools like Camtasia, Adobe Creative Suite, GitHub, and modern LMS platforms
  • Excellent written and visual communication skills with strong attention to detail
  • Self-driven and able to manage projects end-to-end, from concept to execution
  • Comfortable working in a remote, asynchronous-first environment
  • Full professional proficiency in both English and French (written and oral)

Nice to have

Experience working in SaaS, open-source, or cybersecurity-related companies

What we offer

  • Competitive pay + equity
  • Remote-first, flexible, and balanced work
  • Your setup, your choice — pick the gear that works for you

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Manager, Content Management

8 matching positions

Manager, Content Management - North America

As the Content Manager, you are the conductor of the Filigran Academy. Your miss...
Location
Location
United States , New York
Salary
Salary:
Not provided
chat3d.ai Logo
Chat3D
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 5 to 7 years in instructional design or technical content creation
  • At least 2 years in a management role within a B2B SaaS ecosystem
  • Strong understanding of cybersecurity or the ability to quickly ramp up on technical topics
  • Proficient in tools like Camtasia, Adobe Creative Suite, GitHub, and modern LMS platforms
  • Excellent written and visual communication skills with strong attention to detail
  • Self-driven and able to manage projects end-to-end, from concept to execution
  • Comfortable working in a remote, asynchronous-first environment
  • Full professional proficiency in both English and French (written and oral)
Job Responsibility
Job Responsibility
  • Define and drive the quarterly content roadmap for the Academy based on product launches and market requirements
  • Translate Filigran’s 'Intelligence-Driven Defense' vision into certification programs and structured learning paths
  • Lead and mentor a team of specialized Content Managers
  • Support the team’s skill development in instructional design, technical storytelling, and production tools
  • Oversee workload management and project prioritization within the team
  • Guarantee the consistency of the 'Filigran Voice' across all educational materials
  • Optimize production workflows from initial scripting to LMS publishing to reduce the time-to-market for training modules
  • Analyze Academy KPIs (completion rates, certification scores, feedback) to continuously iterate and improve content quality
What we offer
What we offer
  • Competitive pay + equity
  • Remote-first, flexible, and balanced work
  • Your setup, your choice — pick the gear that works for you
  • Fulltime
Read More
Arrow Right

Digital Content & Experience Content Manager

We are seeking a Digital Content & Experience Manager to own the end-to-end comm...
Location
Location
United States , Austin
Salary
Salary:
92000.00 - 138000.00 USD / Year
amd.com Logo
AMD
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong B2B content strategist with experience connecting product value to customer needs
  • Experience owning or managing web platforms or digital ecosystems
  • Deep understanding of content strategy, UX, and search
  • Experience with web analytics and performance tools (e.g., Google Analytics 4, Microsoft Clarity)
  • Data-driven, with the ability to turn insights into action
  • Effective at navigating cross-functional, global environments
Job Responsibility
Job Responsibility
  • Own Commercial Client Digital Journey: Define and lead the end-to-end content and experience strategy for commercial client and AMD.com, ensuring content connects ITDM pain points to AMD value proposition across all stages of the funnel
  • Design and optimize conversion paths, ensuring content and experiences drive lead generation and pipeline impact
  • B2B Content Strategy & Messaging: Develop scalable content frameworks grounded in audience needs, search behavior and marketing trends
  • Partner with product marketing to shape clear, consistent messaging across the digital experience
  • Identify content gaps and opportunities to improve relevance, clarity and impact
  • Experience Design, UX & Optimization: Own page structure, messaging hierarchy, and user flows to improve engagement and conversion
  • Optimize how users discover, navigate, and interact with content
  • Lead content audits lifecycle management, and continuous experience improvements
  • Search & AI-Driven Discoverability: Ensure content is optimized for SEO, generative engine optimization (GEO), and evolving discovery behaviors
  • Use search, AI, and platform insights to inform strategy and uncover demand opportunities
  • Fulltime
Read More
Arrow Right

Manager, Content Engineering — AI Content Understanding

Product Content Engineering is a horizontal function supporting initiatives acro...
Location
Location
United States , Menlo Park
Salary
Salary:
162000.00 - 227000.00 USD / Year
meta.com Logo
Meta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in content strategy, content operations, AI evaluation, or a related field
  • 2+ years of people management experience, including hiring, developing, and performance-managing direct reports
  • Experience managing cross-functional programs with engineering, data science, and product partners in fast-paced environments
  • 1+ years working with generative AI products, AI evaluation, prompt engineering, annotation, and/or content labeling and analysis
  • Experience designing or operationalizing evaluation frameworks, annotation guidelines, or quality rubrics for AI/ML systems
  • Demonstrated ability to manage multiple concurrent workstreams with competing priorities and tight deadlines
  • Proven analytical skills with experience interpreting evaluation data and communicating findings to technical and non-technical audiences
  • Track record of building team operational processes and quality standards from the ground up or during periods of significant change
Job Responsibility
Job Responsibility
  • Manage and develop a team of Content Engineers and contingent workers, setting clear goals, providing regular feedback, and supporting career growth
  • Own the execution of continuous CU model evaluations — coordinating sprint planning, reviewer assignments, QA processes, and delivery timelines across multiple concurrent workstreams
  • Drive the creation and maintenance of golden datasets that serve as ground truth for model benchmarking and auto-eval calibration
  • Partner with engineering, data science, and product teams to translate evaluation insights into actionable recommendations for model improvement and prompt optimization
  • Lead the team's contribution to LLM-as-a-Judge (auto-eval) initiatives — ensuring human evaluation data is used to calibrate, validate, and improve automated evaluation systems
  • Define and maintain evaluation guidelines, rubrics, and quality standards in partnership with Lead Content Engineers, ensuring consistency across reviewers and use cases
  • Build repeatable operational processes for evaluation sprints, including reviewer training, calibration sessions, and escalation workflows
  • Manage CW workforce planning — hiring, onboarding, allocation across workstreams, and performance management
  • Synthesize evaluation results into structured reports and present findings to cross-functional leadership, including engineering leads and lead product stakeholders
  • Identify and mitigate operational risks — staffing gaps, timeline conflicts, quality regressions — before they impact delivery
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • Fulltime
Read More
Arrow Right
New

Digital Product Content Manager

We are looking for a Digital Product Content Manager with Salsify experience to ...
Location
Location
United States , Foothill Ranch
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in digital marketing, website content management, or product content operations
  • Hands-on experience managing PIM and DAM systems and working with structured product data
  • Strong knowledge of SEO, web analytics, and conversion optimization
  • Ability to manage complex cross-functional projects with multiple stakeholders
  • Excellent content QA skills with high attention to detail
  • Salsify, Sitefinity
Job Responsibility
Job Responsibility
  • PIM (Product Information Management) & DAM (Digital Asset Management) Ownership (Governance + Workflow Leadership)
  • Serve as primary owner/admin for PIM (Salsify) and DAM systems (Bynder), ensuring product data and assets are centralized, current, and usable
  • Re-build and enforce taxonomy, naming conventions, metadata rules, and publishing workflows
  • Coordinate product content onboarding processes for new SKUs, launches, and updates
  • Create and maintain documentation, training, and SOPs to drive adoption across internal teams
  • Data Integrity & Digital Quality Control
  • Own digital data integrity across all channels—website, PIM, DAM, and retail partner feeds
  • Audit and resolve content issues including inaccurate specs, mismatched imagery, missing attributes, broken links, and outdated product claims
  • Develop QA processes and dashboards to monitor data completeness and performance (e.g., content health scorecards)
  • Drive continuous improvement in how product data is captured, validated, and published
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right
New

Content Manager

Capital One’s Card Shared Services: Learning & Knowledge (L&K) team ensures that...
Location
Location
United States , Richmond; Las Vegas; Saint Cloud; Lincoln; Wilmington; Chesapeake; Tampa; Plano
Salary
Salary:
80800.00 - 92200.00 USD / Year
capitalone.com Logo
Capital One
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma, GED or equivalent certification
  • At least 2 years of writing experience in content strategy, UX research, communications, or marketing
Job Responsibility
Job Responsibility
  • Partner with stakeholders to understand and analyze business needs and project objectives to inform content strategies
  • Develop comprehensive strategies for agent-facing content to enable agent performance and deliver on customer servicing needs
  • Review and approve content strategies and content prior to publication
  • Use established content standards to assure consistency and quality
  • Follow governance processes and understand the downstream impacts of content solutions
  • Write simple, easy-to-understand, human-centric content to intuitively guide agents on what to say or do when helping customers
  • Understand how content is performing by leveraging data to identify and propose opportunities for improvement
  • Use call listening tools to understand current agent experience and customer perspective
  • Lead or contribute to agent focus groups to gain insight into current experiences and test proposed content solutions
  • Collaborate with business partners to assure a shared understanding of what's needed and how our content strategies and solutions will deliver on the intended value
What we offer
What we offer
  • Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • health, financial and other benefits
  • Fulltime
Read More
Arrow Right
New

Event Content Manager

Location
Location
United States , Seattle
Salary
Salary:
40.00 - 45.00 USD / Hour
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2–3+ years of experience in event management, event marketing, project management, content operations, or a related field
  • Experience supporting large-scale conferences, corporate events, trade shows, or customer-facing event programs preferred
  • Strong project management skills with the ability to manage multiple workstreams simultaneously
  • Demonstrated experience coordinating cross-functional stakeholders, speakers, vendors, and executive-level partners
  • Experience managing budgets, timelines, and resource planning activities
  • Proficiency with project management tools such as Asana and Microsoft Office Suite
  • Excellent written and verbal communication skills
  • Strong organizational skills and attention to detail
  • Ability to work independently while collaborating effectively within a team environment
  • Experience preparing presentations, project reports, and executive communications
Job Responsibility
Job Responsibility
  • Manage end-to-end content development and execution for assigned event content tracks, breakout sessions, and speaker programs
  • Establish and maintain content development schedules, milestones, deadlines, and deliverables to ensure successful event execution
  • Partner with product marketing, event teams, and subject matter experts to define content strategy and track objectives
  • Coordinate content reviews and approvals while ensuring alignment with event goals, audience needs, and quality standards
  • Collaborate with session owners, employee speakers, customer speakers, and marketing stakeholders to develop engaging, high-quality content experiences
  • Monitor content progress, identify risks, and proactively communicate status updates and mitigation plans to stakeholders
  • Serve as part of a cross-functional event "tiger team" responsible for planning, resource allocation, budget oversight, and operational execution
  • Build and maintain strong relationships with internal stakeholders, customers, vendors, and external partners
  • Track project performance and prepare regular reports, dashboards, and executive updates regarding content development progress
  • Support vendor management activities, including coordination, communication, and deliverable tracking
What we offer
What we offer
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Imaging and Content Management Developer

The Applications Development Intermediate Programmer Analyst is an intermediate ...
Location
Location
India , Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of experience in Design and Develop for imaging and content management services applications delivered on diverse ecosystem of products like Documentum, Captiva, FileNet, and Kofax
  • Intermediate level experience in Applications Development role
  • Consistently demonstrates clear and concise written and verbal communication
  • Demonstrated problem-solving and decision-making skills
  • Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
  • Bachelor’s degree/University degree or equivalent experience
Job Responsibility
Job Responsibility
  • Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code
  • Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems
  • Apply fundamental knowledge of programming languages for design specifications
  • Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging
  • Serve as advisor or coach to new or lower level analysts
  • Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions
  • Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents
  • Has the ability to operate with a limited level of direct supervision
  • Can exercise independence of judgement and autonomy
  • Acts as SME to senior stakeholders and /or other team members
  • Fulltime
Read More
Arrow Right
New

Common Content Manager

Hej Common Content Manager. The IKEA vision is to create a better everyday life ...
Location
Location
Sweden , Älmhult
Salary
Salary:
Not provided
https://www.ikea.com Logo
IKEA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong experience in leading and creating retail Marketing plans, preferably in an IKEA market
  • Proven experience leading global marketing communication for large brands—from strategy and concept to execution
  • Strong understanding of how insights, strategy, planning, and creative come together to create impact
  • Extensive experience in leading teams and influencing stakeholders in complex, matrixed environments
  • Deep knowledge of consumer behavior and a passion for creating people-centric communication
  • Strong creative and omnichannel expertise, with an eye for innovation and new opportunities
  • Solid understanding of range & product development and how communication connects to business
  • A strategic thinker who loves to create—comfortable moving between big-picture direction and hands-on work
  • An inspiring leader who builds trust, motivates others, and drives change
  • Skilled at simplifying complexity and turning ideas into clear direction and actions
Job Responsibility
Job Responsibility
  • Own the Common Content portfolio end-to-end
  • Define, plan, assign, approve, and follow up on all Common Content deliveries across IKEA Retailers—ensuring high quality, on-time, and cost-efficient execution aligned to business priorities
  • Steer performance, priorities, and investments
  • Manage the full portfolio, including budget and performance, balancing impact, cost, and delivery to support the IKEA Growth Plan
  • Turn insights into impactful content
  • Lead portfolio planning by combining consumer insights, creative direction, range priorities, and product selection into clear, customer-centric content directions
  • Drive innovation in an omnichannel landscape
  • Continuously develop and evolve Common Content to increase relevance, engagement, and effectiveness across channels and markets
  • Create clarity through strong briefs and decisions
  • Ensure fact-based, insight-driven decisions are translated into sharp, actionable briefs with clear strategic messaging
  • Fulltime
Read More
Arrow Right