CrawlJobs Logo

Manager, Consulting Services

paloaltonetworks.it Logo

Palo Alto Networks Italia

Location Icon

Location:
United States , New York

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

151000.00 - 208000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

The Manager of Consulting Services will lead a high-caliber team of Professional Service Consultants (Implementation Engineers) and Professional Service Principal Consultant (Solutions Architects) dedicated to accelerating customer time-to-value. At Chronosphere, we don't just 'onboard'; we execute strategic migrations that move customers from legacy, high-toil environments to our scalable platform. This role is a blend of strategic leadership and hands-on execution. You will partner with Sales and Engineering to architect migration paths for complex, large-scale enterprises, ensuring their transition is seamless, automated, and technically sound. As a people leader, you will help build the Chronosphere migration process—defining the playbooks, automation tools, and reference architectures that make switching to our platform a competitive advantage for our customers.

Job Responsibility:

  • Build the Migration Machine: Recruit, coach, and lead a team focused on complex data migrations and platform integrations
  • Drive Pre-Sales Strategy: Partner with Sales Engineering to design migration scopes of work (SOWs) and technical transition plans that de-risk the 'switch' for prospective customers
  • Define Migration Playbooks: Build and iterate on technical playbooks for high-speed onboarding, focusing on automated data ingestion, dashboard conversion, and alerting parity
  • Eliminate Migration Toil: Champion the development of internal tools and automation scripts to reduce the manual effort required to move petabyte-scale customers onto Chronosphere
  • Act as a Technical Executive: Lead strategic architectural reviews with customer leadership, serving as the expert on how to transition complex microservices environments without losing visibility
  • Define Operational Excellence: Build a repository of 'Gold Standard' reference designs and migration case studies to standardize delivery across the global organization

Requirements:

  • 6+ years of technology experience in observability, DevOps, or cloud infrastructure
  • 3+ years of leadership experience managing Professional Services or Solutions Engineering teams, with a track record of scaling service delivery
  • Migration Expertise: Proven experience leading large-scale technical migrations (e.g., cloud migrations, monitoring tool displacements, or platform re-architecting)
  • Strategic Execution: The ability to move from high-level strategy to 'hands-on' technical problem solving alongside your team
  • Customer-First Mentality: Experience working directly with CTOs and VPs of Engineering to deliver complex, high-stakes projects in high-growth environments
  • Continuous Improvement: A 'lean' mindset—constantly looking for ways to optimize the onboarding journey and shorten the 'time-to-first-insight' for customers

Nice to have:

  • Deep Observability Roots: Experience with Prometheus, M3, OpenTelemetry, or competitive legacy platforms (Datadog, Splunk, etc)
  • Startup Scale: Experience building a Professional Services function in a high-growth SaaS environment
  • Commercial Fluency: Strong experience writing Statements of Work (SOWs) and managing the P&L of a services organization

Additional Information:

Job Posted:
April 16, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
Palo Alto Networks Italia - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Manager, Consulting Services

SAP Service Management (SM) Consultant

We are seeking an experienced SAP Service Management (SM) Consultant to join our...
Location
Location
United States , Newark
Salary
Salary:
75.00 USD / Hour ▼
value-base.com Logo
ValueBase Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years of SAP functional experience with strong expertise in SAP SM/CS
  • Deep background in the automotive industry (vehicle lifecycle, warranty, claims)
  • Experience integrating SM with SAP SD, MM, FI-CO, and VMS
  • Knowledge of SAP S/4HANA Service & Service Contracts (preferred)
  • Proven success in end-to-end service transformation projects
  • Strong stakeholder management and communication skills
Job Responsibility
Job Responsibility
  • Lead design, configuration, and implementation of SAP Service Management (SM/CS) processes
  • Configure and support Vehicle Management System (VMS) for vehicle lifecycle management
  • Develop and optimize warranty and claims workflows, including settlements and finance/logistics integration
  • Drive service orders, maintenance plans, and customer service processes in SAP
  • Collaborate with SD, MM, FI, and external warranty platforms to deliver seamless solutions
  • Provide expertise in service contracts, warranty determination, and claims automation
  • Fulltime
Read More
Arrow Right

General Manager - Consulting Services

General Manager – Consulting Services (Sales) for LHH India, the HR Consulting a...
Location
Location
India , Gurgaon
Salary
Salary:
Not provided
https://www.lhh.com/ Logo
LHH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Prior experience of Enterprise Sales (Hunting 70% and Farming 30%) in a Business that sells to the CHRO
  • Key Relationships and Partnerships with CHROs, CFOs, and CEOs preferably in the IT, ITES, BFSI or the Industrial sectors
  • Experience of working in Solution Sales or Consulting Environment
  • Stable Career with prior experience of managing multiple sales cycles in the same organization in different roles
  • Someone who is driven, agile, works with Fail Fast attitude, and is highly collaborative
  • Experience working in a globally matrixed organization may help to navigate through the ecosystem faster
  • Overall, 12-16 years of experience with the necessary experience as shared in this document
Job Responsibility
Job Responsibility
  • Driving the Sales P/L for the business, region, and/or sector(s)
  • Understanding the Market Dynamics and creating the required Vision to setup a new business in India
  • Driving the Go-To-Market with sales, key account management and retention strategies
  • Building Focused Relationships with Customers through different channels of marketing
  • Develop a business plan for the market that ensures attainment of company sales goals and profitability
  • Responsible for maximizing the gross revenue & manages cost of delivery to maximize profitability
  • Targeting Global Accounts, Competition Accounts, and Local Accounts as per the Go-To-Market
  • New client handholding by ensuring service delivery levels are met with the right expectations
  • Handling client escalations & resolving it & ensuring Client satisfaction/retention
  • Partnering with Adecco Global, LHH Global, LHH India Delivery Teams to ensure the Customer is benefitted with the highest level of service delivery
What we offer
What we offer
  • Growth opportunities within a human resources global leader
  • We prioritize learning to stay agile in an increasingly competitive business environment
  • We foster an open-minded environment where people spark new ideas and explore alternatives
  • Fulltime
Read More
Arrow Right

Service Delivery Manager - Managed Security

HPE Operations is our innovative IT services organization. It provides the exper...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in managed security services, cybersecurity delivery management, or IT service management
  • Proven track record of managing complex client relationships and delivering managed services
  • Experience working with Security Operations Centers (SOC) or MSSPs is highly desirable
  • Should have managed a team of Cyber Security engineers including SIEM, Vulnerability, IAM, HSM, etc
  • Experience in at least 3 of the below products is desirable: Microsoft Sentinel with Copilot, Microsoft Defender including VA, Thales HSM & Cipher Trust Manager, CyberArk PAM, Nexus Smart ID
Job Responsibility
Job Responsibility
  • Oversee the end-to-end delivery of managed security services, such as threat monitoring, incident response, vulnerability management, endpoint protection, and other cybersecurity services
  • Ensure services are delivered in compliance with Service Level Agreements (SLAs) and established security frameworks (e.g., NIST, ISO 27001)
  • Monitor and measure the performance of managed security services, identifying areas for improvement and ensuring high-quality service delivery
  • Manage and coordinate teams responsible for delivering managed security services, including security analysts, engineers, and consultants
  • Collaborate with internal teams (e.g., SOC, engineering, compliance) to ensure seamless service delivery and resolution of client issues
  • Provide leadership, guidance, and support to team members, fostering a culture of accountability and continuous improvement
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Cx Service Managing Consultant

We are seeking a highly motivated and experienced CX Transformation Business Con...
Location
Location
United Kingdom , London; Manchester; Glasgow
Salary
Salary:
Not provided
frog.co Logo
frog
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in delivering customer experience (CX), Customer Service, or a similar role
  • Hands-on experience as an end user in CRM, Customer Service and Marketing platforms would be ideal but at least an understanding for capabilities is needed (e.g., Salesforce, Microsoft Dynamics, Adobe)
  • Passion for shaping organisations to adapt to new trends in Customer Engagement, including the role of Agentic AI in transforming Contact Centres
  • Supporting clients to identity challenges and applying your expertise to improve customer journeys, communications and experiences to help them deliver on their business goals
  • Proven experience in designing and delivering CRM and CX strategies
  • Strategic Leader - Capable of managing high-performing teams while delivering impactful approaches that drive measurable results for our clients
  • Experience seller – a keen interest to identity and drive potential opportunities with clients that will open up areas for frog to expand
  • Pragmatic problem-solver – Focuses on finding practical solutions and reducing complexity to drive results
  • Proactive and flexible – Adopts a hands-on approach to solving problems and adjusts to shifting priorities with ease
  • Collaborative team player – Builds strong relationships and works effectively across diverse stakeholders
Job Responsibility
Job Responsibility
  • Collaborate with clients to assess their current customer experience and the role of their CX and Martech tools in enabling this
  • Design strategies to improve customer engagement, retention, and loyalty
  • Identify opportunities for innovation and process optimization in customer facing processes and customer service journeys
  • Lead or assist in supporting the business transformation enabled by the adoption of Customer Service platforms (e.g. Salesforce, Microsoft Dynamics)
  • Lead or assist in supporting the business transformation enabled by CX tools to deliver key business capabilities (e.g., automation, communications, strategy, segmentation)
  • Work with customers to identify challenges and opportunities that will enable them to deliver on their goals
  • Work with technology, data and customer teams internally and externally to develop customer first solutions
  • Serve as a key point of contact for clients, ensuring smooth communication and delivery
  • Work with client teams to improve adoption of CX technology and ways of working to drive better Customer Engagement outcomes
  • Collaborate with internal and external stakeholders to align solutions with business objectives
What we offer
What we offer
  • We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people
  • All UK employees are eligible to request flexible working arrangements
  • We have trained ‘Mental Health Champions’ across each of our business areas
  • We have also invested in wellbeing apps such as Thrive and Peppy
  • We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance
  • Fulltime
Read More
Arrow Right

ServiceNow Consultant - Customer Service Management

Lead the design and implementation of ServiceNow CSM solutions. Collaborate with...
Location
Location
Romania , Bucharest
Salary
Salary:
Not provided
https://www.inetum.com Logo
Inetum
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Possesses proficiency in the ServiceNow platform and CSM module, holding valid CSA & CSM CIS certifications
  • Translates business requirements into technical specifications and solution architecture
  • Experienced in developing Low-Level Design (LLD) documentation for ServiceNow CSM
  • Demonstrates a strong understanding of customer service processes and ServiceNow best practices
  • Exhibits excellent communication and stakeholder management skills
  • Familiar with Agile methodologies and project management principles
Job Responsibility
Job Responsibility
  • Lead the design and implementation of ServiceNow CSM solutions
  • Collaborate with stakeholders to gather and analyse requirements
  • Develop and maintain the product backlog and roadmap for CSM
  • Ensure alignment with business goals and objectives
  • Provide technical guidance and support to the development team
  • Define and adjust requirements of integration with other ServiceNow modules and third-party systems based on specific use cases
  • Build Low Level Design Documentation and estimate the implementation
  • Manage upgrades, including document review, awareness sessions, impact analysis, and testing
What we offer
What we offer
  • Full access to foreign language learning platform
  • Personalized access to tech learning platforms
  • Tailored workshops and trainings to sustain your growth
  • Medical subscription
  • Meal tickets
  • Monthly budget to allocate on flexible benefit platform
  • Access to 7 Card services
  • Wellbeing activities and gatherings
  • Fulltime
Read More
Arrow Right

Senior Manager - Category Management (Technology Services)

The Global Category Senior Manager at Amgen will develop and execute global stra...
Location
Location
India , Hyderabad
Salary
Salary:
Not provided
amgen.com Logo
Amgen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Doctorate degree and 5 years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience
  • Master’s degree and 8 years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience
  • Bachelor’s degree and 12 years of Global Strategic Sourcing, Procurement or Commercial (Sales) experience
  • 2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation of resources
  • Familiarity with procurement platforms (e.g., Ariba), ERP systems, and advanced analytics tools
  • Excellent problem-solving, organizational, and analytical skills, including the ability to interpret large datasets and generate actionable insights
  • Experience leading large, cross-functional teams and managing complex global projects in a matrixed environment
Job Responsibility
Job Responsibility
  • Own and evolve the global category strategy for Technology Services, aligned with business goals, with a focus on unlocking value, optimizing supplier relationships, and mitigating risk
  • Partner with Technology stakeholders across R&D, Commercial, and Operations to understand needs and shape procurement strategies that support enterprise priorities in a proactive manner
  • Act as a trusted advisor and thought leader, delivering insights on market trends, supplier capabilities, and best practices tailored to the Technology Services domain
  • Lead the creation of robust, financially grounded business cases (e.g., outsourcing models, total cost of ownership, supplier consolidation) that support procurement decisions and drive measurable impact
  • Stay ahead of market shifts in professional technology services— including evolving delivery models, workforce trends, and service innovation— and translate insights into actionable strategies
  • Design and drive a multi-year sourcing roadmap for Technology Services aligned with Amgen’s broader vision
  • Build relationships with external experts, peer companies, and industry bodies to bring leading practices and innovation into Amgen’s Technology Services sourcing strategy
  • Partner with category managers for consulting and staff augmentation to ensure Amgen take a holistic approach to all external resource driven spend
  • Provide strategic oversight as the global lead for Technology Services sourcing, ensuring alignment between category strategies and evolving business needs
  • Guide and facilitate collaboration across cross-functional teams and regional stakeholders, ensuring strategies meet diverse needs and are implemented effectively
Read More
Arrow Right

Senior Associate, Management Consulting

Your role as a Senior Associate will harness your passion for innovative technol...
Location
Location
United States , Southern California or Denver
Salary
Salary:
115000.00 - 140000.00 USD / Year
trace3.com Logo
Trace3
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 years of related professional work experience preferably at a technology or consulting company
  • Strong client service skills are imperative
  • Strong understanding of Information Technologies and how a services organization works
  • Ability to listen, build rapport, and credibility as a strategic partner within business units
  • able to build bridges across teams and job functions
  • Demonstrates experience in program management, change management and continuous improvement
  • Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment
  • Ability to support customer requests with a proactive and consultative manner
  • listen and understand user requests and needs and effectively deliver
  • Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment
Job Responsibility
Job Responsibility
  • Own and lead a project/program workstream including the status, timelines, communication, resource coordination and planning.
  • Continuously collect, gather and analyze project dimensions to identify risk, issues and or improvement opportunities and present details through compelling presentations
  • Continuously monitor and create transparency through the communication of project status, issues and risks to internal teams and our client
  • Provide customer service support for project resources and management team
  • Assist in the development of strategies to solve complex technical challenges
  • Proactively assist in the management of several clients, while reporting to Managers and above
  • Establish effective working relationships directly with clients
  • Contribute to the development of your own and the team’s technical acumen
  • Be actively involved in business development activities to help identify and research opportunities on new/existing clients
  • Continue to develop internal relationships and your Trace3 brand
What we offer
What we offer
  • Comprehensive medical, dental and vision plans for you and your dependents
  • 401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
  • Competitive Compensation
  • Training and development programs
  • Major offices stocked with snacks and beverages
  • Collaborative and cool culture
  • Work-life balance and generous paid time off
  • Fulltime
Read More
Arrow Right

Commodity trading risk management strategy consultant

Global leading "Big Three" / MBB blue sky strategy consulting firms, with one of...
Location
Location
United Kingdom , London
Salary
Salary:
70000.00 - 150000.00 GBP / Year
bramwithconsulting.co.uk Logo
Bramwith Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 3 years+ (ideally more) for Consultants and more for Senior Consultants, Managers etc, coming either from either a rival consultancy providing energy/commodity trading advisory consulting services OR from industry (energy trading firm) in an internal consultant role, Risk Analyst, Product Control Analyst, Trader or other business facing energy/commodity trading position
  • If coming from industry, you may have worked on the Graduate Rotational Scheme of an Oil & Gas or Utility Major gaining strong cross commodity and role experience, but be looking to move into a more Global role, gaining wider geographical and Front to Back Office knowledge
  • 70% of their projects are in Energy Trading (Power, Gas, LNG & Oil) so ideally you will have some Energy Trading experience, although you could instead have Metals Trading or Agricultural/Softs Trading experience
  • These roles are looking for the brightest and best, most dynamic energy/commodity trading consultants. You will need to showcase a track record of success throughout your CV/resume, including progression in your roles
  • Academics are very important to this consultancy, only hiring consultants with exceptionally strong academics (A*s, As and Bs at ALevel and 2:1 or 1st class degrees from world leading universities)
  • Flexibility on global travel is important, so you'll need to be keen to travel to Singapore, Dubai, Geneva, London, Houston etc for up to 1 week at a time to work on clientsite, but with plenty of flexible working from home opportunities when not on client-site
Job Responsibility
Job Responsibility
  • Developing marketing, sourcing, and trading strategies and business models to manage risks in commodity trading
  • Implementing commodity risk management operating models including governance, organization, business and risk processes, and IT systems
  • Promoting cross-industry expertise, tools, and perspectives to provide enhanced insights and capabilities
  • Transferring knowledge and ownership to clients' commodity trading and risk management organizations
  • Assessing trading performance through proprietary benchmarking tools
What we offer
What we offer
  • bonus + benefits
  • Fulltime
Read More
Arrow Right
Remote jobs Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog Salaries About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy