Manager, Community Behavioral Health Jobs

firsthand

Location:
United States, Arlington

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Manager, Community Operations is responsible for the operation of firsthand’s market-level community-based staff, ensuring consistent, scalable, person-centric approaches by the community teams across the market. The Manager, Community Operations ensures firsthand’s teams are effective in outreach, trust-building, engagement, benefits navigation, and clinical review for engaged individuals. This is a supervisory role with direct responsibility for hiring and oversight of team performance. The Manager, Community Operations must be able to work in the community, meeting individuals where they are, and be comfortable working in non-traditional settings and unstructured environments.

Job Responsibility:

Lead, motivate, and inspire community teams of peers, social workers, and clinicians
Be accountable for the success of the Community Team and engage in the coordination activities of community-based team members
Ensure the seamless execution of firsthand’s operational and strategic plans
Work with Senior Director, Community Operations to expand firsthand’s local community presence and referral network
Support the management of individual and team performance to OKRs
Communicate key information, progress, and pain points to both internal staff and external partners
Lead recruitment of community-based staff in collaboration with the People team
Collaborate with the People Team and Learning and Development team to manage the development, coaching, training, and performance of community-based staff
Collaborate across multidisciplinary teams to drive integrated care and improve service delivery

Requirements:

Minimum five years experience in a healthcare-focused business (preferably leading community-based teams)
Minimum of three years of direct supervisory experience (managing certified peer recovery specialists or similar staff with lived experience)
Experience working in a multidisciplinary setting, leveraging diverse expertise to provide holistic care
Experience in an early-stage startup is strongly preferred
Ability to operate a vehicle, including a driver’s license that is active and in good standing
must be eligible to drive under Company insurance policy

Nice to have:

Experience supervising peer recovery specialists and/or community behavioral health staff is preferred
Experience in an early-stage startup is strongly preferred

What we offer:

Compensation package includes base, equity (or a special incentive program for clinical roles) and performance bonus potential
Benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, 15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond), and a supportive and inclusive culture

Additional Information:

Job Posted:
December 08, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Manager, Community Behavioral Health