Manager, Communications

• Development, production, execution and analysis of proactive communication strategies and campaigns for public affairs initiatives
• Train and coach team members on effective communication strategies, best practices, and evolving industry standards
• Plays a key role in issues management and crisis communications planning for DCL
• Manages strategic plans that deliver on business goals and help drive buzz and coverage of priority programs and products
• Is accountable for the performance and results of their direct report via clear performance, resource and career management plans
• Provides strategic council, influence, and guidance to team, peers, and partners across DCL, DSE and DX
• Develop proactive and reactive communication strategies, messaging frameworks, and media response plans to prepare executives and designated spokespersons for media interviews, community engagements, and sensitive situations
• Partner closely with DSE Public Affairs teams including Executive Communications, Government Relations, CSR, Public Relations, and Marketing to align messaging and identify business driving storytelling opportunities

• Bachelor's degree in communications, journalism or similar
• 5+ years of communications, public affairs or public relations experience
• Experience creating global 360-degree communication plans and is able to lead teams to execute on integrated tactics seamlessly
• Strategic thinker, self-starter, creative problem solver, and skilled media relations practitioner
• Exhibits deep communication skills and develops strong, trusting relationships with team members and clients
• Excellent writing and storytelling, presentation/visualization, and research skills, with an understanding of how to effectively communicate to different audiences
• Experience driving projects and campaign initiatives with an understanding of overarching goals, objectives, and relevant considerations
• Experience identifying emerging issues and developing strategies to mitigate
• Fluency in using data to inform communication strategy
• Understanding the media landscape and experience working with media
• Plan and deliver creative and informative engagement events, as needed
• Must be able to think strategically, act consultatively, communicate effectively and manage a direct report and multiple projects and priorities
• Proven ability to be a self-starter and develop high-quality work product in a fast-paced, deadline-driven, highly matrixed environment with rapidly changing priorities
• Demonstrated ability to work with ambiguity, handle confidential and sensitive information

• Knowledge of travel and cruise industry
• Disney Experiences knowledge or experience
• Experience in managing with high volume issues management and crisis communications
• Familiarity with Sharepoint and media research and monitoring tools such as Meltwater, Muckrack, and Netbase/Quid
• Experience with a Fortune 500 company
• Willingness and ability to work a flexible schedule and travel, as needed

A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered