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Flywheel Digital Logo Flywheel Digital · -

Manager, Commerce

United States, Chicago 78000.00 - 110000.00 USD / Year · Job Posted February 17, 2026
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Job Description

We’re looking for a Manager, Commerce to join our growing Client Services team. As a Manager, Commerce, you will act as a primary partner for our clients, driving eCommerce strategy and execution across retailers and intermediaries. You will lead day-to-day client engagements, manage account teams, and own the delivery of best-in-class service and business growth for our clients. This is a dynamic, hands-on role that requires strong commercial acumen, digital commerce expertise, and the ability to collaborate across internal teams and stakeholders.

Job Responsibility

  • Lead day-to-day commerce strategy and execution across retail and media channels
  • Develop and implement eCommerce strategies that drive sales, share, and profit for your clients across platforms (Amazon, Walmart, Instacart, etc.)
  • Lead regular client meetings and communications, providing performance updates, actionable insights, and proactive recommendations based on data analysis
  • Oversee and mentor junior team members, supporting their growth and ensuring quality standards in client deliverables
  • Collaborate with cross-functional teams to identify opportunities, resolve issues, and deliver integrated solutions for clients
  • Manage and monitor key business metrics, campaign performance, and budgets, ensuring alignment with client goals and KPIs
  • Drive business growth for clients by identifying and presenting new opportunities, trends, and incremental value Flywheel can deliver
  • Stay current on industry developments and marketplace changes, translating macro trends into tailored recommendations for clients
  • Contribute to internal best practice sharing, training sessions, and new business initiatives
  • Occasional travel, as required, based on client needs

Requirements

  • Bachelor’s Degree or equivalent experience
  • 4+ years of experience in digital commerce, retail media, or related fields, ideally with exposure to both retail and media sides of the business
  • Proven ability to manage multiple client relationships and deliver strong business results in a fast-paced environment
  • Experience leading or mentoring junior team members, with a collaborative and supportive approach
  • Strong business acumen, analytical ability, and comfort with data-driven decision making (advanced Excel skills a plus)
  • Excellent communication, presentation, and organizational skills
  • Demonstrated ability to proactively solve problems, manage priorities, and adapt to evolving client or business needs
  • Team player with a positive attitude, willingness to learn, and a desire to contribute to Flywheel’s growth and culture
  • A bias for action, ownership mentality, and comfort working with minimal supervision
  • Ability to translate complex data and trends into actionable recommendations for clients

What we offer

  • Flexible vacation time
  • Great learning and development opportunities
  • Benefits that help you live your best life
  • Parental leave and benefits
  • Volunteering opportunities
  • Employee Resource Groups (ERGs)
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